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We have an exciting new role for a Customer Relations Manager based at Llys Herbert care home in Lisvane, Cardiff. As an experienced sales and business development professional who thrives on meeting revenue targets you will relish the opportunity to help shape the future of care. Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey. The role: The role of Customer Relations Manager is to drive sales and support the care home to achieve its sales targets, with a primary focus on self-funded customers. The Customer Relations Manager will work flexibly to meet business needs, and this will entail working some evenings and weekends to provide an exceptional customer experience for each sales enquiry. Key Responsibilities: Achieve set targets for resident occupancy, associated self-pay mix and average weekly fee. Promote the care home via strong community relationships and drive enquiries through events, sponsorship, and PR. Effectively communicate accurate information to prospective clients regarding the facilities, care expertise, service, and prices. Understand and monitor the competitor landscape to ensure the homes maintain their competitive advantage and identify gaps in the local market. Identify potential business and marketing opportunities within the local catchment area. Work closely with the Home Manager and Head of Departments Ensure all daily, weekly, and monthly required reports are completed accurately and on time. What We're Looking For: Self-motivated, flexible, and enthusiastic Works collaboratively with others always sharing ideas and information. Highly organised, ability to keep track and progress multiple priorities at any one time. A customer service mindset Why Join Care UK? Be part of a dynamic and growing organisation dedicated to providing outstanding care. Collaborate with a diverse and talented team in a supportive and inclusive environment. Enjoy a competitive salary and comprehensive benefits package. Make a meaningful impact on the lives of residents and contribute to the success of our care homes. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!

Care UK

Care UK Careers

Customer Relations Manager

Therapy Services Administrator Department: Site Support Roles Employment Type: Permanent - Full Time Location: Priory Hospital North London Compensation: £25,783 / year Description Priory Hospital North London is looking to recruit a Therapy Service Administrator to join the team. This is a full time 37.5 hours role. Located in London, in a peaceful and secluded part of Southgate, Priory Hospital North London is set within a striking Grade I listed building, overlooking beautiful parklands. It's one of the UK's leading centres for the treatment of a range of mental health difficulties, Since North London first opened its doors in 1986, we have worked tirelessly to establish our excellent reputation as a specialist provider of mental health care. What you'll be doing You'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn't involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.<ul> <li>Coordinate appointment scheduling and manage patient referrals to ensure smooth service delivery.</li> <li>Maintain accurate and up-to-date patient records and therapy documentation in compliance with data protection policies.</li> <li>Provide administrative support to therapists and management, including preparing reports and handling correspondence.</li> <li>Act as the first point of contact for patients and external stakeholders, delivering excellent customer service.</li> <li>Assist with the organization of team meetings, training sessions, and service audits.</li> </ul> You can find additional information in the attached job description. What you'll bring to the role Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. The ideal candidate will have previous experience in an administrative or clerical role, preferably within a healthcare or therapy service environment. Strong organizational skills, attention to detail, and the ability to manage competing priorities are essential. Excellent communication and interpersonal skills are required to liaise effectively with patients, clinical staff, and external partners. Proficiency in using healthcare management systems and standard office software is expected. A flexible, proactive approach and a commitment to maintaining confidentiality and data protection standards are key. For more information about the role, you can email <a href="mailto:AndreaStroyd@priorygroup.com" target="_blank">AndreaStroyd@priorygroup.com</a> What we will give you in return We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. <ul> <li>Free on-site parking</li> <li>Birthday Holiday - your birthday as an extra days annual leave</li> <li>Enhanced maternity pay</li> <li>Contributory pension scheme</li> <li>Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)</li> <li>Access to development opportunities</li> <li>Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel</li> <li>Leadership &amp; management development</li> <li>Long service award</li> <li>Refer a friend bonuses</li> </ul> Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

Priory

Careers at Priory

Therapy Services Administrator

We have an exciting new role for a Customer Sales Manager based at Mere Hall care home in Hornsea. As an experienced sales and business development professional who thrives on meeting revenue targets you will relish the opportunity to help shape the future of care. Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey. The role: The role of Customer Sales Manager is to drive sales and support the care home to achieve its sales targets, with a primary focus on self-funded customers. The Customer Sales Manager will work flexibly to meet business needs, and this will entail working some evenings and weekends to provide an exceptional customer experience for each sales enquiry. Key Responsibilities: Achieve set targets for resident occupancy, associated self-pay mix and average weekly fee. Promote the care home via strong community relationships and drive enquiries through events, sponsorship, and PR. Effectively communicate accurate information to prospective clients regarding the facilities, care expertise, service, and prices. Understand and monitor the competitor landscape to ensure the homes maintain their competitive advantage and identify gaps in the local market. Identify potential business and marketing opportunities within the local catchment area. Work closely with the Home Manager and Head of Departments Ensure all daily, weekly, and monthly required reports are completed accurately and on time. What We're Looking For: Self-motivated, flexible, and enthusiastic Works collaboratively with others always sharing ideas and information. Highly organised, ability to keep track and progress multiple priorities at any one time. A customer service mindset Why Join Care UK? Be part of a dynamic and growing organisation dedicated to providing outstanding care. Collaborate with a diverse and talented team in a supportive and inclusive environment. Enjoy a competitive salary and comprehensive benefits package. Make a meaningful impact on the lives of residents and contribute to the success of our care homes. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!

Customer Sales Manager

We have an exciting new role for a Customer Sales Manager based at our new care home Eggleton House in Tring. As an experienced sales and business development professional who thrives on meeting revenue targets you will relish the opportunity to help shape the future of care. Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey. The role: The role of Customer Sales Manager is to drive sales and support the care home to achieve its sales targets, with a primary focus on self-funded customers. The Customer Sales Manager will work flexibly to meet business needs, and this will entail working some evenings and weekends to provide an exceptional customer experience for each sales enquiry. Key Responsibilities:<ul> <li>Achieve set targets for resident occupancy, associated self-pay mix and average weekly fee.</li> <li>Promote the care home via strong community relationships and drive enquiries through events, sponsorship, and PR.</li> <li>Effectively communicate accurate information to prospective clients regarding the facilities, care expertise, service, and prices.</li> <li>Understand and monitor the competitor landscape to ensure the homes maintain their competitive advantage and identify gaps in the local market.</li> <li>Identify potential business and marketing opportunities within the local catchment area.</li> <li>Work closely with the Home Manager and Head of Departments</li> <li>Ensure all daily, weekly, and monthly required reports are completed accurately and on time.</li> </ul>What We're Looking For:<ul> <li>Self-motivated, flexible, and enthusiastic</li> <li>Works collaboratively with others always sharing ideas and information.</li> <li>Highly organised, ability to keep track and progress multiple priorities at any one time.</li> <li>A customer service mindset</li> </ul>Why Join Care UK? Be part of a dynamic and growing organisation dedicated to providing outstanding care. Collaborate with a diverse and talented team in a supportive and inclusive environment. Enjoy a competitive salary and comprehensive benefits package. Make a meaningful impact on the lives of residents and contribute to the success of our care homes. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!

We have an exciting new role for a Customer Relations Manager based at Mercia Grange care home in Sutton Coldfield. As an experienced sales and business development professional who thrives on meeting revenue targets you will relish the opportunity to help shape the future of care. Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey. The role: The role of Customer Relations Manager is to drive sales and support the care home to achieve its sales targets, with a primary focus on self-funded customers. The Customer Relations Manager will work flexibly to meet business needs, and this will entail working some evenings and weekends to provide an exceptional customer experience for each sales enquiry. Key Responsibilities: Achieve set targets for resident occupancy, associated self-pay mix and average weekly fee. Promote the care home via strong community relationships and drive enquiries through events, sponsorship, and PR. Effectively communicate accurate information to prospective clients regarding the facilities, care expertise, service, and prices. Understand and monitor the competitor landscape to ensure the homes maintain their competitive advantage and identify gaps in the local market. Identify potential business and marketing opportunities within the local catchment area. Work closely with the Home Manager and Head of Departments Ensure all daily, weekly, and monthly required reports are completed accurately and on time. What We're Looking For: Self-motivated, flexible, and enthusiastic Works collaboratively with others always sharing ideas and information. Highly organised, ability to keep track and progress multiple priorities at any one time. A customer service mindset Why Join Care UK? Be part of a dynamic and growing organisation dedicated to providing outstanding care. Collaborate with a diverse and talented team in a supportive and inclusive environment. Enjoy a competitive salary and comprehensive benefits package. Make a meaningful impact on the lives of residents and contribute to the success of our care homes. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!

5 Customer Service Jobs