
About us
We are a community of healthcare professionals bringing the human component to the benefits process and functional health assessments.
With 10+ years of experience and as the largest subcontractor in Government health assessments, our in-house team of 240+ healthcare professionals deliver a first-class service across the UK.
Advo Health continues to be a trusted provider of high quality assessment services as part of the Government’s Health Assessment Advisory Service (HAAS) which commenced from September 2024.
We're Hiring Today
We’re hiring nurses, physiotherapists, occupational therapists, paramedics and pharmacists across the UK. Whatever your background, your skills are valued here.
"It’s amazing to see how quickly people settle into the role. Most arrive feeling a bit nervous, but within weeks, they’re confident, capable, and often wondering why they didn’t make the move sooner."
Fiona Bohan
Clinical Performance Lead, Nurse
How We Work
We are a leading subcontractor in government health assessments, conducting functional health and disability assessments on behalf of the Department of Work and Pensions (DWP) and our partners.
Carried out by our community of experienced healthcare professionals, these independent assessments help the DWP to understand how a health condition or disability is affecting a claimant’s daily life. This ensures that the system is fair and that those who are most in need of help and support receive it.
Since 2013 we have worked closely with the DWP and our partners to ensure that we deliver the best possible service.
This excellent standard of service, delivered with respect and professionalism, is demonstrated by our 96% claimant satisfaction rate.
You’re not making decisions about the benefits! You’re there to listen, to understand, and to help people feel heard. That’s what makes the job so meaningful.
Oliver Imber
Functional Assessor, Physiotherapist
Our values shape the way we work
Caring
We're compassionate and supportive, making sure we treat everyone with dignity, respect and kindness.
Dependable
We build trust with our colleagues, partners, and claimants by being responsible, honest, and open in everything we do.
Pioneering
We're open-minded to innovation and new ideas; helping us to learn, progress and grow.
United
We pull in the same direction, whether that's achieving and celebrating success together, or collaborating to overcome challenges together.
We care about our people
Advo Health is committed to making diversity, equity and inclusion part of everything that we do – from services that we deliver to how we build our workforce.
Being a good Functional Assessor isn’t just about ticking boxes. You need to know how to listen, how to adapt your communication style, and how to reflect and grow. It’s not a clinical or diagnostic role, but it’s still about people. You’re supporting them in a different way and that’s what makes it so meaningful.
Kenza Benjdiya
If you're a nurse looking for something new but still want to use your clinical knowledge and help others, this role could be a great fit. It’s structured, supportive, and meaningful. You might step away from the ward, but you don’t stop being a healthcare professional. You just care in a different way.
Juliet Stocks
- read Juliet's full blog here
Frequently Asked Questions About Functional Assessor Jobs
What does a Functional Assessor actually do?
As a Functional Assessor, your role is to carry out assessments with individuals applying for health-related benefits. You won’t be diagnosing or treating, your job is to understand how their health impacts their daily life and document it clearly in a report that helps inform decision-making.
Do Functional Assessors decide whether someone gets benefits?
No. Functional Assessors don’t make decisions about benefit entitlement. Your role is to carry out assessments and produce clear, evidence-based reports. These reports are then reviewed by the Department for Work and Pensions (DWP), who make the final decision about each claim.
Is this a clinical role?
No. While you’ll use your clinical expertise, this is a non-clinical role. You won’t be involved in hands-on care or treatment, but your professional judgment and understanding of health conditions are key to the assessment process.
What does a typical day look like?
A typical day involves conducting a set number of assessments, either face-to-face or over the phone, followed by writing up your reports. You’ll work in a structured, supportive environment with no night or weekend shifts, and have dedicated time for admin and breaks.
What support and training will I receive?
You’ll receive comprehensive training before you begin, plus ongoing support from your manager and wider team. You’ll also have access to helpful resources, a dedicated clinical support line, and opportunities for continuous development.
Is the role full-time or flexible?
Most roles are full-time, Monday to Friday, but we also offer some flexibility. Depending on your location and service needs, you may have the option to work hybrid or remote, all without night shifts or weekend work.
What career progression is available in this role?
There are several routes for development, whether you’re interested in becoming a team manager, clinical coach, or moving into training or quality assurance roles. You’ll also be supported to grow at your own pace with regular reviews and feedback.
What makes this role different from clinical practice?
This role offers more structure, predictability, and work-life balance than many clinical roles. You’ll still use your clinical thinking, but in a setting that’s focused on conversation, assessment and documentation, rather than treatment or fast-paced interventions.
Company size
100 - 499 employees
