field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

field_nichejobs_career_area_parents_all

field_nichejobs_band_parents_all

Role: Part Time Receptionist Town: The Wellington Hospital, London Part time: 23 hours/ week Shifts: Between 0700 and 1900 Monday-Friday with weekends required on rotation Permanent Salary: £13.96/hour + excellent benefits We have an exciting opportunity for a Part Time Receptionist to join The Wellington Hospital where you will be part of the Front of House Team. You will be the first point of contact for all Patients, Consultants and Visitors. This role is vital in providing a world class service to anyone entering the hospital. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Front of House team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you'll do:<ul><li>Meeting and greet patients and visitors </li><li>To direct in a pleasant manner all visitors, staff and doctors to the correct departments </li><li>Co-ordinate deliveries and couriers, and the logging of deliveries/post </li><li>Coordinate/Communicate with the Shuttle service </li><li>Booking taxis/e-Couriers for patients and stakeholders </li><li>Control of car park out of hours </li><li>To provide a pleasant and efficient telephone service for patients, doctors, visitors, staff and any other callers </li><li>To operate the switchboard efficiently out of hours, providing a prompt and courteous service </li><li>Active part in Emergency response team and be knowledgeable with emergency processes. Conduct weekly audits; Cardiac Arrest, Major Haemorrhage, Fire, Panic Alarm and other Security Incidents </li><li>Ensure the lobby area is clean and tidy </li></ul> What you'll bring: <ul><li>Previous Receptionist experience is essential within a 5* establishment or private healthcare</li><li>Excellent communication skills</li><li>Computer literate</li><li>Work well under pressure</li></ul> Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Receptionist you'll be eligible for:<ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you</li><li>Private Healthcare Insurance for treatment at our leading hospitals</li><li>Private pension contribution which increases with length of service</li><li>Season Ticket Loan and Cycle to Work scheme</li><li>Group Life Assurance from day one</li><li>Critical illness cover</li><li>Enhanced Maternity and Paternity pay</li><li>Corporate staff discount for all facilities including Maternity packages at The Portland</li><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you</li><li>Discounts with over 800 major retailers</li></ul> Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone as unique and individual </li><li>Kindness and compassion: We treat people with kindness and compassion </li><li>Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness </li><li>Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity </li></ul>Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as of

HCA Healthcare UK

HCA Healthcare Nursing Jobs, Careers & Pay - Complete Guide

Part Time Receptionist

Job Title: Senior Medical Secretary | Ortho/Spinal Location: The Princess Grace Hospital Full time 37.5 hours per week Shift times: Monday - Friday, 0900-1700 Permanent This role is based permanently on site. We're looking for a highly experienced Senior Medical Secretary to join our Spinal Team based at The Princess Grace Centre. As a Senior Medical Secretary you'll be responsible for ensuring the continued provision of the highest quality of secretarial and administrative support. Duties will include providing full secretarial support to an Orthopaedic Surgeon, being responsible for the appropriate management of patient appointments, liaising with patients and hospital staff as required in order to facilitate this. You will also undertake any other duties as called upon to carry out by the Practice Manager. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a support role, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you'll do:<ul><li>Provide full secretarial support to the Consultants practice (including audio-typing of clinical/non-clinical material, reports etc) including those of a sensitive nature, whilst maintaining confidentiality.</li><li>At consultants' request arrange admissions, request investigations and obtain test results using hospital data systems. Draw consultants' immediate attention to results deemed abnormal or urgent.</li><li>Manage other correspondence and telephone contacts appropriately.</li><li>Maintain and file accurate patient records, including appropriate patient case note filing, and preparation of relevant clinic notes prior to Outpatient Clinics.</li></ul>What you'll bring: <ul><li>Must have Medical Secretarial experience.</li><li>Ortho/Spinal experience is desirable.</li><li>Significant understanding of Medical terminology.</li><li>Strong, accurate typing skills are essential.</li><li>Computer literacy.</li><li>Excellent communication skills.</li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior Medical Secretary you'll be eligible for:<ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you</li><li>Private Healthcare Insurance for treatment at our leading hospitals</li><li>Private pension contribution which increases with length of service</li><li>Season Ticket Loan and Cycle to Work scheme</li><li>Group Life Assurance from day one</li><li>Critical illness cover</li><li>Enhanced Maternity and Paternity pay</li><li>Corporate staff discount for all facilities including Maternity packages at The Portland</li><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you</li><li>Discounts with over 800 major retailers</li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone as unique and individual </li></ul><ul><li>Kindness and compassion: We treat people with kindness and compassion </li></ul><ul><li>Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness </li></ul><ul><li>Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity </li></ul>Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work

Medical Secretary

Senior Radiographer - MRI London, The Lister Hospital &amp; Chelsea Outpatients Centre Full time, 37.5 hours per week Shift times: 7.5 hour shifts between 08:00 and 20:00 Permanent Salary: Dependent upon experience We're looking for a Senior Radiographer to join our MRI team at The Lister Hospital, currently rated "Outstanding" by the CQC. The Lister Hospital, located in Chelsea has consistently provided care and treatment in London for over 30 years. We offer access to leading consultants from London's top teaching hospitals and contemporary treatment, with several highly specialised units including fertility, gastroenterology medicine and orthopaedics and surgery. With 60 beds across three floors, we offer a specialised service, bespoke to our patient's needs. Our six-bed critical care unit provides dedicated specialised care to seriously ill patients with a range of surgical or medical conditions. In addition to this we have a 13 bedded acute medical unit. As a Senior Radiographer in MRI, you'll provide a high level of customer-focussed to our patients and service users through high quality diagnostic radiography. Duties &amp; responsibilities:<ul><li>Skilfully provide accurate diagnostic imaging services by operating Imaging equipment in accordance with operational procedures and ensuring routine quality assurance procedures are carried out.</li><li>Conduct oneself professionally at all times and achieve and maintain high standards of practice within the department practicing high levels of customer care.</li><li>Work within a multi-disciplinary team to maximise clinical efficiency,</li><li>To rotate between areas as required including MRI</li><li>Assist in staff and students with orientation and training.</li><li>Ensure all equipment faults and malfunctions are recorded and reported to the correct parties.</li></ul>At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others. What you'll bring: <ul><li>HCPC registration</li><li>Extensive MRI experience gained post-graduation, ideally in the UK</li><li>High level of understanding with regards to clinical governance and protocols relating to MRI</li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior Radiographer, you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you </li><li>Private Healthcare Insurance for treatment at our leading hospitals </li><li>Private pension contribution which increases with length of service </li><li>Season Ticket Loan and Cycle to Work scheme </li><li>Group Life Assurance from day one </li><li>Critical illness cover </li><li>Enhanced Maternity and Paternity pay </li><li>Corporate staff discount for all facilities including Maternity packages at The Portland </li><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you </li><li>Discounts with over 800 major retailers </li></ul>HCA Culture and Values HCA Healthcare UK is an equal opportunity employer, committed to fostering a culture that embraces diverse perspectives and promotes our values across all areas of our organisation. As a valued member of our team, you will be expected to uphold and demonstrate HCA Healthcare UK's core values through respectful behaviour and conduct. This includes a commitment to fostering Inclusion in all aspects of your role. We approach every patient and colleague with empathy, kindness, and understanding, ensuring a supportive and caring environments for all. We strive for excellence in everything we do, continuously improving our skills and services. Additionally, we encourage sustainable practices by considering the environmental impact of your actions whenever possible. Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportuniti

Senior Radiographer - MRI

Contact Centre Advisor Prestatyn, North Wales Full-Time 40 hours per week Salary: £27,788.80 / £13.36 per hour Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Fixed Term Contract - 9 Months We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone</li></ul>

Contact Centre Advisor - FTC

Contact Centre Advisor Prestatyn, North Wales Part-Time 30 hours per week Salary: £27,788.80 / £13.36 per hour (prorated £20,841.60 per annum) Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Permanent We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value</li></ul>

Contact Centre Advisor - Part-Time

Contact Centre Advisor Prestatyn, North Wales Full-Time 40 hours per week Salary: £27,788.80 / £13.36 per hour Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Permanent We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone as unique and individ</li></ul>

Contact Centre Advisor

Contact Centre Advisor Prestatyn, North Wales Part-Time 24 hours per week Salary: £27,788.80 / £13.36 per hour (prorated £16,673.28 per annum) Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Permanent We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recogni</li></ul>

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a dedicated Medical Secretary with a passion for making a difference to others. You'll be working 40 hours per week (Monday to Friday 09:00am to 17:00pm) at Cygnet Joyce Parker Hospital, helping ensure the safe and smooth running of services for the people in our care. Cygnet Joyce Parker Hospital is our emergency mental health hospital in Coventry. The service supports adults across three wards to move as quickly and safely as possible to the most appropriate and least restrictive environment for them. Our model of care promotes a collaborative approach whereby family, service users, commissioners and carers are all involved in the rehabilitation and recovery of the individual. Your day-to-day... <ul> <li>Provide a high standard of secretarial support to members of the medical team</li> <li>Maintain a good working relationship with clinicians &amp; caring professionals </li> <li>Attend &amp; take minutes at a variety of clinical meetings, hearings &amp; tribunals</li> <li>Produce high quality admission &amp; discharge summaries &amp; tribunal reports</li> <li>Type minutes, care plan approach reports &amp; care plan outcomes </li> <li>Create &amp; maintain patient records &amp; paper files</li> </ul> Why Cygnet? We'll offer you... <ul> <li>£28,260 per year (FTE)</li> <li>Strong career progression opportunities </li> <li>Expert supervision &amp; support</li> <li>Pension scheme</li> <li>"Cycle to work" scheme &amp; employee discount savings</li> </ul> We are looking for someone who is... <ul> <li>Service orientated, with Medical Secretary experience &amp; knowledge of mental health </li> <li>Flexible, adaptable, organised &amp; responsible </li> <li>An excellent typist, preferably to RSA 2 level &amp; with audio transcription skills </li> <li>Calm under pressure &amp; able to work independently &amp; as part of a team</li> <li>A strong written &amp; verbal communicator with excellent interpersonal skills</li> <li>Highly proficient in Microsoft Office programs, including Excel, Word and databases</li> </ul> Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users &amp; their families. What next? If you care about making a difference - we want to talk to you. Click the button to apply

Cygnet

Cygnet Nursing Jobs & Careers & Pay - A Complete Guide

Medical Secretary (12 Month Maternity Cover)

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a confident Healthcare Support Worker with a passion for delivering outstanding care. You'll be working 38.5 hours a week, (11-hour shifts) in an Acute ward with male service users over the age of 18 at Cygnet Hospital Harrogate. This is a long-established mental health hospital that provides an emergency admissions service across two acute wards. The service has a full Multidisciplinary team (MDT) including consultant psychiatrists, doctors, a therapy team including group and activities coordinators and nursing therapists. There are a range of therapies available and all service users can access a minimum of 25 hours' therapy a week. There is a comprehensive programme of both group and individual therapies. Our team work closely and collaboratively with service users, their families and the referrer to provide a seamless pathway from referral to discharge. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. Your day-to-day... <ul> <li>Support both management and team members in the day-to-day running of the service </li> <li>Ensure duties are allocated effectively and safely </li> <li>Offer enhanced care with a flexible learning approach for all the people in our care </li> <li>Provide guidance &amp; encouragement through physical &amp; emotional support </li> <li>Learn about individuals' specific needs &amp; provide help in the most appropriate way </li> <li>Assist with medical &amp; welfare needs and report as required </li> <li>Safeguard </li> <li>Maintain a safe &amp; clean environment for all </li> </ul> Why Cygnet? We'll offer you... * Starting pay rate at £12.67 per/hr, £13.05 per/hr post 6 months probation and then £13.38 per/hr at 18 months. <ul> <li>Opportunities for further learning with our excellent apprenticeship scheme </li> <li>Flexible working with the opportunity for overtime </li> <li>Regular coaching &amp; appraisal </li> <li>Expert supervision &amp; peer support </li> <li>Employee discount savings &amp; Cycle to Work scheme </li> </ul> You are... <ul> <li>Genuinely driven with a desire to make a real difference in people's lives </li> <li>An excellent communicator &amp; a good team player </li> <li>Sensitive &amp; intuitive with the energy required to provide a trusting, stimulating &amp; varied environment </li> <li>Passionate about empowering &amp; supporting service user independence </li> </ul> Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives. What next? If you care about making a difference - we want to talk to you. Click the button to apply

Health Care Support worker - Haven Ward

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for an outstanding Support Worker with a passion for delivering excellent care. Located in Gwent, amid the beautiful Welsh countryside, Cygnet St Teilo House is a 23-bed service specialising in high support inpatient rehabilitation (level 2) for women in a safe and comfortable environment. Cygnet St Teilo House has been designed to provide an environment that promotes recovery for women with its focus on space, personal privacy and dignity. By combining a collaborative, multi-disciplinary approach, we deliver high-quality care using our unique 4 stage model of care for our mental health high dependency inpatient rehabilitation services. Our person-centred service has been designed with wellness in mind, providing a safe and comfortable environment that promotes efficient rehabilitation and recovery. We are dedicated to understand, stabilise and break the traumatic cycles of relapse that can impact service users' lives. With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. Apply now to enjoy excellent career prospects while reaping the rewards of making difference to people's lives. Your day-to-day... <ul> <li>Offer enhanced care with a flexible learning approach for all the people in our care </li> <li>Provide guidance &amp; encouragement through physical &amp; emotional support </li> <li>Learn about individuals' specific needs &amp; provide help in the most appropriate way </li> <li>Assist with medical &amp; welfare needs </li> <li>Report on medical &amp; welfare needs as required </li> <li>Safeguard </li> <li>Maintain a safe, clean environment for all </li> </ul> Why Cygnet? We'll offer you... <ul> <li>Group Pension </li> <li>NHS Staff Discounts </li> <li>Enhanced Maternity </li> <li>Free Health Cash Plan </li> <li>Employee Referral Scheme </li> <li>24 Hours Free GP Helpline </li> <li>Discounted Gym Membership </li> <li>Cycle To Work Scheme </li> <li>On-site Benefits </li> <li>Free Mortgage Broker &amp; Insurance Cover </li> <li>Employee Assistance Programme (EAP </li> <li>Free Eye Tests </li> <li>Car Lease Discounts </li> <li>Paid Life Assurance Company scheme </li> <li>Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks </li> </ul> You are... <ul> <li>Genuinely driven with a desire to make a real difference in people's lives </li> <li>An excellent communicator &amp; a good team player </li> <li>Sensitive &amp; intuitive with the energy required to provide a trusting, stimulating &amp; varied environment </li> <li>Passionate about empowering &amp; supporting service user independence </li> </ul> Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users &amp; their families. What next? If you care about making a difference - we want to talk to you. Click the button to apply

491 Private Healthcare Jobs