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Contact Centre Advisor Prestatyn, North Wales Part-Time 30 hours per week Salary: £27,788.80 / £13.36 per hour (prorated £20,841.60 per annum) Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Permanent We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value</li></ul>

HCA Healthcare UK

HCA Healthcare Nursing Jobs, Careers & Pay - Complete Guide

Contact Centre Advisor - Part-Time

Contact Centre Advisor Prestatyn, North Wales Full-Time 40 hours per week Salary: £27,788.80 / £13.36 per hour Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Permanent We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone as unique and individ</li></ul>

Contact Centre Advisor

Contact Centre Advisor Prestatyn, North Wales Part-Time 24 hours per week Salary: £27,788.80 / £13.36 per hour (prorated £16,673.28 per annum) Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Permanent We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recogni</li></ul>

Role: Practice ManagerLocation: Leamington SpaSalary: £55,000 - £70,000 DOEChase Medical have an exciting vacancy for a Practice Manager to join a highly respected centre in the Leamington Spa area.The centre has a well-established team and are looking for a forward thinking manager to join them for 5 days per week. They are looking to bring in an experienced Practice Manager on a permanent basis.37.5hrs Monday to Friday, between the hours of 07:45 and 18:00; some flexibility is essential.Additional Benefits:- NHS Pension Scheme- Very competitive salary- Excellent CPD opportunities- 6 Weeks Annual Leave + bank holidays- Onsite Parking- Well-Established Team- Potential for future profit-share option for the right candidateWho are we looking for?An accountable, team player with 2 years senior management experience in primary care who is able to showcase transparency within the centre.Key Responsibilities include:<ul><li>Business Development: Drive practice growth by increasing patient retention, attracting new patients, and expanding services.</li><li>Leadership &amp; Team Management: Lead, motivate, and support clinical and administrative teams to maintain a positive workplace.</li><li>Operational Excellence: Improve efficiency, reduce costs, and enhance patient experience through effective scheduling and resource management.</li><li>Financial Oversight: Manage budgets, monitor performance, and implement cost-effective strategies to maintain profitability.</li><li>Compliance &amp; Quality Assurance: Ensure regulatory compliance while promoting continuous improvement and patient-centred care.</li><li>Technology Integration: Use healthcare technology to streamline operations, communication, and clinical workflows.</li></ul>If you'd like to apply to this vacancy, please contact Leah at Chase Medical on 0114 275 7421. You can also email your CV directly to Leah.Beard@chase-medical.com or click apply now.Chase Medical are specialist Primary Care recruiters, we work exclusively with GP Surgeries only, to source the best nursing roles out there for our applicants. We negotiate salaries and working conditions on your behalf, and we can offer locum shifts too, if ad-hoc work is your preference! Get in contact today to discuss the opportunities we have in your area!Referrals:If this vacancy isn't for you, but you know of someone who would be a perfect fit - get in touch today, we pay up to £500 for successful referrals!#INDOTR2022

Chase Medical

Practice Manager

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Barchester Healthcare

Admin Assistant - Care Home

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a dedicated Medical Secretary with a passion for making a difference to others. You'll be working 40 hours per week (Monday to Friday 09:00am to 17:00pm) at Cygnet Joyce Parker Hospital, helping ensure the safe and smooth running of services for the people in our care. Cygnet Joyce Parker Hospital is our emergency mental health hospital in Coventry. The service supports adults across three wards to move as quickly and safely as possible to the most appropriate and least restrictive environment for them. Our model of care promotes a collaborative approach whereby family, service users, commissioners and carers are all involved in the rehabilitation and recovery of the individual. Your day-to-day... <ul> <li>Provide a high standard of secretarial support to members of the medical team</li> <li>Maintain a good working relationship with clinicians &amp; caring professionals </li> <li>Attend &amp; take minutes at a variety of clinical meetings, hearings &amp; tribunals</li> <li>Produce high quality admission &amp; discharge summaries &amp; tribunal reports</li> <li>Type minutes, care plan approach reports &amp; care plan outcomes </li> <li>Create &amp; maintain patient records &amp; paper files</li> </ul> Why Cygnet? We'll offer you... <ul> <li>£28,260 per year (FTE)</li> <li>Strong career progression opportunities </li> <li>Expert supervision &amp; support</li> <li>Pension scheme</li> <li>"Cycle to work" scheme &amp; employee discount savings</li> </ul> We are looking for someone who is... <ul> <li>Service orientated, with Medical Secretary experience &amp; knowledge of mental health </li> <li>Flexible, adaptable, organised &amp; responsible </li> <li>An excellent typist, preferably to RSA 2 level &amp; with audio transcription skills </li> <li>Calm under pressure &amp; able to work independently &amp; as part of a team</li> <li>A strong written &amp; verbal communicator with excellent interpersonal skills</li> <li>Highly proficient in Microsoft Office programs, including Excel, Word and databases</li> </ul> Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users &amp; their families. What next? If you care about making a difference - we want to talk to you. Click the button to apply

Cygnet

Cygnet Nursing Jobs & Careers & Pay - A Complete Guide

Medical Secretary (12 Month Maternity Cover)

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a confident Healthcare Support Worker with a passion for delivering outstanding care. You'll be working 38.5 hours a week, (11-hour shifts) in an Acute ward with male service users over the age of 18 at Cygnet Hospital Harrogate. This is a long-established mental health hospital that provides an emergency admissions service across two acute wards. The service has a full Multidisciplinary team (MDT) including consultant psychiatrists, doctors, a therapy team including group and activities coordinators and nursing therapists. There are a range of therapies available and all service users can access a minimum of 25 hours' therapy a week. There is a comprehensive programme of both group and individual therapies. Our team work closely and collaboratively with service users, their families and the referrer to provide a seamless pathway from referral to discharge. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. Your day-to-day... <ul> <li>Support both management and team members in the day-to-day running of the service </li> <li>Ensure duties are allocated effectively and safely </li> <li>Offer enhanced care with a flexible learning approach for all the people in our care </li> <li>Provide guidance &amp; encouragement through physical &amp; emotional support </li> <li>Learn about individuals' specific needs &amp; provide help in the most appropriate way </li> <li>Assist with medical &amp; welfare needs and report as required </li> <li>Safeguard </li> <li>Maintain a safe &amp; clean environment for all </li> </ul> Why Cygnet? We'll offer you... * Starting pay rate at £12.67 per/hr, £13.05 per/hr post 6 months probation and then £13.38 per/hr at 18 months. <ul> <li>Opportunities for further learning with our excellent apprenticeship scheme </li> <li>Flexible working with the opportunity for overtime </li> <li>Regular coaching &amp; appraisal </li> <li>Expert supervision &amp; peer support </li> <li>Employee discount savings &amp; Cycle to Work scheme </li> </ul> You are... <ul> <li>Genuinely driven with a desire to make a real difference in people's lives </li> <li>An excellent communicator &amp; a good team player </li> <li>Sensitive &amp; intuitive with the energy required to provide a trusting, stimulating &amp; varied environment </li> <li>Passionate about empowering &amp; supporting service user independence </li> </ul> Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives. What next? If you care about making a difference - we want to talk to you. Click the button to apply

Health Care Support worker - Haven Ward

As an Area Director you will lead Home Managers and Senior Home Manager/s in your Area to deliver the HC-One vision and mission of being the kindest care home provider and the number one care home in every locality and deliver the best health and care experience for residents, the best working environment for colleagues and the best return for investors. Key Responsibilities : <ul> <li> Leadership of a group of Home Managers and Senior Home Manager/s to deliver the highest quality of care and best return for investors </li> <li> Supporting and developing Home Managers to develop a high performing team that achieves excellent standards in every home. </li> <li> Working with support colleagues to facilitate delivery of your SLA with them and thereby ensuring the delivery of the targets in your Area. </li> <li> Developing HC-One's reputation with commissioners and external professionals to ensure the homes in your Area are the number one choice in their communities. </li> <li> Working with Senior Home Manager/s to help them mentor new Home Managers and support existing Home Managers to deliver best practice </li> <li> Recognising indicators of poor performance or poor quality and acting quickly to remedy</li> <li> Working systematically with Home Managers and project managers to develop and deliver each Home's business plan </li> </ul> About HC-One At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best life . To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way : We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We are creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on . We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve. Our dedicated, professional colleagues strive to always deliver outstanding care - and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles. Safeguarding is everyone's responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse , harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken. Alongside your salary you will enjoy access to a wide variety of benefits and services to support your physical and psychological well-being and throughout your career as an Area Director we will invest in you, and you will enjoy additional support and benefits including: <ul> <li> Paid Enhanced DBS/PVG </li> <li> 25 days annual leave plus bank holidays </li> <li> Company pension scheme </li> <li> Life Assurance </li> <li> Private Medical Insurance </li> <li> Award-winning learning and development and support to achieve qualifications </li> <li> An opportunity to learn from experienced colleagues as part of an outstanding and committed team </li> <li> Digital GP for you and your children under 16 </li> <li> Access to over 1600 high street discounts </li> <li> Independent and confidential Employee Assistance Programme for you and your family </li> <li> Excellent recognition schemes such as 'Kindness in Care' and Long Service Awards </li> <li> An attractive refer a friend scheme of up to £1000 per referral, depending on the role </li> </ul> We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.

HC-One

HC-One Nursing Jobs & Careers & Pay - A Complete Guide

Area Director

Are you a passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Business Administrator. You'll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home. The Role<ul> <li>Manage the administration function within the home alongside the Home Manager</li> <li>Provide Reception cover, promoting the home and company to customers, authorities, and colleagues</li> <li>Effectively manager all people data using Care UK's systems and processes</li> <li>Assist with Recruitment &amp; Selection and a variety of HR related responsibilities</li> </ul>Some of our benefits by joining the Care UK family<ul> <li>Wagestream- access your wages at any-time</li> <li>Career development, training and access to our approved apprenticeship scheme</li> <li>Hundreds of online and in-store discounts</li> <li>Annual purchase holiday scheme</li> <li>Health and Wellbeing support</li> <li>Career progression</li> </ul>About You<ul> <li>Experienced in using Microsoft Office applications as well as bespoke IT systems.</li> </ul>We are looking for people to make a difference to residents' lives every day. When you join Care UK you'll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Care UK

Care UK Careers

Business Administrator

As a Turnaround Manager at HC One, you will be distinguished by your unparalleled kindness, which will influence every aspect of your work in our Dementia, Nursing, Residential, and Specialist care homes. You will oversee the improvement of underperforming homes in our portfolio, including those without current Home Managers. Your responsibilities will include developing a vision and values for each home, ensuring the team understands targets and regulatory compliance, and addressing specific deficits. Throughout all these tasks, resident wellbeing will remain your top priority. Please note that this role may require national travel based on business needs. About You We are seeking a Registered Nurse with a valid Pin number, a Registered Managers Award Level 4 or Leadership in Management in Care Level 4 or 5, and proven leadership skills in a care home for vulnerable adults. Beyond your qualifications, your ability to treat people with respect and kindness is paramount. This role demands someone ready to take real accountability and who communicates considerately and kindly with both residents and co-workers. If you are ready to make a meaningful impact and bring positive change to our care homes, we would love to hear from you. Safeguarding is everyone's responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken. About HC-One At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life. To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on. We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve. Our dedicated, professional colleagues strive to always deliver outstanding care - and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles. We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

429 Permanent Jobs