field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

field_nichejobs_career_area_parents_all

field_nichejobs_band_parents_all

Bank Private Patient Coordinator | Private Hospital | Flexible Working | Bank | Liverpool | Competitive Hourly Rate Spire Liverpool is currently looking to recruit for a Private Patient Sales Advisor to work on a flexible working basis. This is a fantastic opportunity to join a dynamic and friendly team. Spire Liverpool Hospital is a leading provider of private hospital treatments for our patients in the North West of England. With a full multidisciplinary medical team, we're specialists in a wide range of treatments. Our high-quality accommodation and aftercare means we're committed to looking after you and your health. As Private Patient Coordinator, you will support Self-Pay patient enquiries at either enquiry, outpatient or in care stage as well as providing the support for patients with private medical insurance. The role will support the conversion warm leads into appointments and admissions in order to meet key performance targets whilst delivering our Purpose of providing 'outstanding personalised care.' Duties and responsibilities (not limited to): <ul> <li>Manage in bound Self-Pay patient enquiries, in person, over the telephone and online/email, from initial enquiry through to booking by providing a timely and conscientious service</li> <li>Through a consultative approach proactively convert patients post consultation to imaging, physiotherapy or surgical admission depending on their need ensuring patients get the treatment they need within the Spire network</li> <li>Support Patient Service Centres at peak times specifically with the follow up of quotes</li> <li>Communicate clearly and effectively with prospective patients via telephone and email, to provide information regarding pricing, procedures, consultants, availability taking bookings and payments where appropriate</li> <li>Work with closely with consultants and medical administration teams to follow up and inform patients as to the next steps in their care</li> <li>Support patients in the navigation of Insured (PMI) pathways where your skills will support a smooth patient pathway within the Spire Network this may include supporting patients to get preauthorisation</li> <li>Support patients requiring specialised services find the right part of the Spire network for their care to ensure continuity for the patient and retention for Spire </li></ul> Who we're looking for <ul> <li>Strongly customer centric</li> <li>Face to face customer experience</li> <li>Comfortable handling sensitive conversations</li> <li>Confident approach to handing a variety of systems</li> <li>Enjoys working in a collaborative, fast paced team environment</li> <li>Be able to work effectively a national sales framework whilst focussing the needs of the local population</li> <li>Strong communication skills, demonstrating an ability to positively lead teams across multiple locations</li></ul> Benefits <ul> <li>Bank colleagues are paid weekly</li> <li>We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave</li> <li>Free uniform</li> <li>Free DBS</li> <li>Full induction, including mandatory training updates</li> <li>Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team</li></ul> We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

Spire Healthcare

Careers at Spire Healthcare

Bank Private Patient Coordinator

Medical Records - Administrator | Spire - The Montefiore |Private Hospital | 37.5 hours per week | Permanent We have an opportunity for an experienced Medical Records Administrator to join our team in our busy Medical Records department at the Montefiore Hospital in Hove. Our Medical Records team are primarily responsible for the preparation, tracking and accurate storage of all medical records for the hospital. Your tasks will include preparation of records prior to outpatient clinics, transportation to the relevant department and filing once complete. Due to the high number of appointments the hospital completes on a daily basis this is a busy, fast paced role that requires meticulous attention to detail and accuracy. Duties and responsibilities <ul> <li>Taking primary responsibility for the accurate preparation, tracking and storage of all medical records for the hospital</li> <li>Preparation of Medical Records for Outpatient, Pre Assessment and Admissions clinics</li> <li>Preparation of files for storage and archiving </li> <li>To provide records or information on request</li> <li>Filing, photocopying, dealing with telephone enquiries and sundries as required</li> <li>Inputting of data as and when required</li> <li>The effective transportation of medical records to the relevant department(s)</li> <li>To file incoming reports/correspondence into patient records</li> <li>Ensuring a meticulous attention to detail and accuracy, due to the high volume of appointments the hospital manages on a daily basis.</li> <li>Operate strictly within Data Protection Act legislation and data protection policies</li></ul> Who we're looking for <ul> <li>Someone who is highly organised, accurate and works well to tight deadlines</li> <li>Previous experience of working in a medical records department along with knowledge of the health care industry would be would be highly regarded, however, full training will be provided</li> <li>Proficient in the use of a PC, including Microsoft, Outlook and Excel software</li> <li>Must be a good communicator </li> <li>Working well as part of a team</li> <li>Must be comfortable with the physical element of this role</li> <li>Customer Service Experience</li></ul> Working Hours: Full Time, 37.5hrs per week Monday - Friday between 07.30 and 18:00, Saturday 08:00 - 16:00. Shifts would be on a variable rolling rota basis, 07:30 -15:30, 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00 Contract Type: Permanent Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: <ul> <li>35 days annual leave inclusive of bank holidays</li> <li>Employer and employee contributory pension with flexible retirement options</li> <li>'Spire for you' reward platform - discount and cashback for over 1000 retailers</li> <li>Free Bupa wellness screening</li> <li>Private medical insurance</li> <li>Life assurance</li></ul> Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation. <ul> <li>Driving clinical excellence</li> <li>Doing the right thing</li> <li>Caring is our passion</li> <li>Keeping it simple</li> <li>Delivering on our promises</li> <li>Succeeding and celebrating together</li></ul> Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. "Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services." Closing Date: If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible.

Medical Records Administrator

Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You'll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home. The Role<ul> <li>Provide a warm welcome to visitors in a friendly, efficient, and professional manner</li> <li>Greet others with a courteous telephone manner and reply promptly to email enquiries</li> <li>Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly</li> <li>Provide excellent customer service to visitors and colleagues</li> <li>Support with general office duties such as payroll, and recruitment &amp; selection</li> </ul>Some of our benefits by joining the Care UK family<ul> <li>Wagestream- access your wages at any-time </li> <li>Career development, training and access to our approved apprenticeship scheme</li> <li>Hundreds of online and in-store discounts</li> <li>Annual purchase holiday scheme</li> <li>Health and Wellbeing support</li> <li>Career progression</li> </ul>About You<ul> <li>A good understanding of Microsoft Office applications.</li> </ul>We are looking for people to make a difference to residents' lives every day. When you join Care UK you'll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Care UK

Care UK Careers

Weekend Receptionist

Patient Administrator | Seaham PSC | Seaham | Full Time | Permanent | £12.26 per hour plus enhancements and excellent benefits. Please note that these vacancies are based in our new Patient Support Centre in Seaham, County Durham Due to a period of innovation, Spire are opening a state of the art Patient Support Centre in the heart of Seaham, we have a number of Administrator and Customer Service vacancies available in our new hub for people looking to develop or begin their healthcare career. Please note - Induction training will be held for 2 weeks (9am to 5pm) following this, shifts will vary between the hours of 8am to 7pm Monday to Friday with occasional Saturday shifts. Please only apply if you can commit to this! As a PSC Administrator, you will be responsible to ensure the provision and maintenance of an efficient patient customer service experience within the centre. Duties and Responsibilities: <ul> <li>Provide and maintain an efficient bookings system for all outpatients using a computerised system (SAP)</li> <li>Manage the telephone lines in an effective and timely manner</li> <li>Provide and maintain an efficient diary for all outpatient clinics including both consultant and nurse led clinics (making and changing appointments, clinic changes and cancellations)</li> <li>Manage and process patient referral letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate</li> <li>Process patient appointment letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate</li> <li>Respond to enquiries from patients, members of the public and consultants in a timely, courteous, and efficient manner either by telephone or letter</li></ul> Who are we looking for: <ul> <li>Demonstrable literacy and numeracy skills</li> <li>Track record of successful delivery in a similar role, in an office and / or customer service environment</li> <li>Experience of handling high call volumes in a fast paced environment</li> <li>High level of PC literacy and experience of using multiple systems and programmes</li> <li>Excellent interpersonal and communication skills</li> <li>The ability to work effectively as part of a team</li> <li>Able to work under pressure and to tight deadlines, with good organisational skills</li></ul> Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: <ul> <li>35 days annual leave inclusive of bank holidays - pro rata</li> <li>Employer and employee contributory pension with flexible retirement options</li> <li>'Spire for you' reward platform - discount and cashback for over 1000 retailers</li> <li>Free Car park</li> <li>Free DBS</li> <li>Free Uniform</li> <li>Private medical insurance</li> <li>Life assurance</li></ul> Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: <ul> <li>Driving clinical excellence</li> <li>Doing the right thing</li> <li>Caring is our passion</li> <li>Keeping it simple</li> <li>Delivering on our promises</li> <li>Succeeding and celebrating together</li></ul> We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Admissions Administrator

Patient Administrator | Seaham PSC | Seaham | Full Time | Permanent | £12.26 per hour plus enhancements and excellent benefits. Please note that these vacancies are based in our Patient Support Centre in Seaham, County Durham Due to a period of innovation, Spire have opened a state of the art Patient Support Centre in the heart of Seaham; we now have a number of Administrator and Customer Service vacancies available in our new hub for people looking to develop or begin their healthcare career. In this pivotal role, you will be expected to provide and maintain an efficient service for all of our patients who contact the centre - we receive hundreds of calls daily across our 3 main departments; <ul> <li>Self Pay Bookings</li> <li>NHS Bookings</li> <li>Outpatient Appointments</li></ul> When applying for the role we will consider your application against all 3 departments criteria, those will strong experience in both customer service and sales will be prioritised. However, we do provide full comprehensive training. Duties and Responsibilities: <ul> <li>Manage the telephone lines in an effective and timely manner</li> <li>Provide and maintain an efficient diary for management of clinics </li> <li>Manage and process patient documentation, confirming details with patients/consultants and secretaries as appropriate</li> <li>Respond to enquiries from patients, members of the public and consultants in a timely, courteous, and efficient manner either by telephone or letter</li></ul> Who are we looking for: <ul> <li>Exceptional customer service skills</li> <li>Sales experience is desirable, however, not essential as full training will be provided </li> <li>Experience of handling high call volumes in a fast paced environment</li> <li>High level of PC literacy and experience of using multiple systems and programmes</li> <li>Excellent interpersonal and communication skills</li> <li>The ability to work effectively as part of a team</li> <li>Able to work under pressure and to tight deadlines, with strong organisational skills</li></ul> Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: <ul> <li>35 days annual leave inclusive of bank holidays - pro rata</li> <li>Employer and employee contributory pension with flexible retirement options</li> <li>'Spire for you' reward platform - discount and cashback for over 1000 retailers</li> <li>Free Car park</li> <li>Free DBS</li> <li>Free Uniform</li> <li>Private medical insurance</li> <li>Life assurance</li></ul> Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: <ul> <li>Driving clinical excellence</li> <li>Doing the right thing</li> <li>Caring is our passion</li> <li>Keeping it simple</li> <li>Delivering on our promises</li> <li>Succeeding and celebrating together</li></ul> We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Self Pay Administrator

Medical Secretaries Team Leader | Private Hospital | 37.5 hours per week, Full Time | £25.956.00 per annum + Excellent benefits | Worcester | Spire South Bank Hospital have an opportunity for an experienced medical secretaries team leader to join our wonderful team. You will also oversee and lead the medical records team. This is a full-time position for the individual to manage, develop and promote a high-quality medical record and medical secretarial (NHS typing) service that is effective, efficient and responsive to the needs of the hospital and Consultant partners whilst maintaining compliance with statutory regulations and current legislation. Spire South Bank Hospital has been in operation for 30 years providing quality private healthcare to the local population and beyond, earning a reputation as a leader in Worcestershire. We work with some of the areas most experienced Consultant Surgeons, Anaesthetists and Physicians to deliver tailored, personalised care and are proud of the positive patient feedback we consistently receive. Duties and responsibilities: <ul> <li>Be responsible for the overall management and day-to-day supervision of the Medical Secretary and Medical Records teams - providing clear leadership in the operation and delivery of both non-clinical areas. Working across dual sites required to ensure face to face, hands on management of both functions and taking responsibility for delivery of departmental KPI's.</li> <li>To provide an efficient and effective NHS typing service to our consultant partners, ensuring clinics are typed within 7 days or less also facilitating onward processes such as NHS prior approval being completed in a timely manner.</li> <li>Constantly look for new ways of working and process improvements to move in time with other aspects of the business, taking responsibility for managing costs by introducing measures to minimise bank and overtime spend.</li> <li>Establish and maintain excellent working relationships with Consultants, external secretaries, clinical coders and hospital staff providing advice and support</li> <li>Work as part of the wider hospital administration team, providing support where required and as appropriate.</li> <li>Provide the Operations Director with management information to assist in the achievement of business objectives.</li> <li>To effectively manage staff, ensuring adequate staffing levels at all times and adhere to HR policies and procedures including managing sickness, annual leave and resolution of any conduct and performance issues.</li> <li>Undertake all work in accordance with company hospital policies and procedures. Ensure familiarity with the Health &amp; Safety at Work Act, including manual handling and fire procedures.</li> <li>Manage medical records for day case and inpatient and outpatient/POA requirements and ensure notes are maintained in accordance with local policy.</li> <li>To plan and organise comprehensive audit of patient records management practices and present at appropriate committee meetings where required.</li></ul> Who we're looking for: <ul> <li>A full, clean UK driving license is essential - You will be required to work across two sites</li> <li>Good standard of secondary education with demonstrable literacy and numeracy skills</li> <li>At least 1 year of supervisory/management experience </li> <li>Audio Typing experience is a must</li> <li>Excellent IT skills - knowledge of Excel, Word and Outlook are essential with SAP knowledge desirable</li> <li>Understanding of medical terminology; Knowledge of hospital systems and the healthcare market</li> <li>Process orientated and Knowledge of GDPR</li> <li>Strong focus on delivering and meeting customer expectations, with the ability to handle difficult situations</li> <li>Confident telephone manner with the ability to communicate with a wide range of customers at all levels</li> <li>Ability to work on own initiative and prioritise demanding workloads accordingly. </li> <li>Ability to act with tact and discretion and appreciate the confidentiality implications when dealing with personal information</li></ul> Contract: 37.5 hours per week, Full Time Hours: Monday to Friday, 9am - 5pm. Occasional flexible working required between 8am - 8pm Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: <ul> <li>35 days annual leave inclusive of bank holidays</li> <li>Employer and employee contributory pension with flexible retirement options</li> <li>'Spire for you' reward platform - discount and cashback for over 1000 retailers</li> <li>Free Bupa wellness screening</li> <li>Private medical insurance</li> <li>Life assurance</li></ul> We commit to our employee's well-bei

Medical Secretaries Team Leader

Receptionist

Pay rate effective from 1st April 2025 Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You'll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home. Join our bank team and embrace unparalleled flexibility by having the freedom to tailor your schedule to fit your lifestyle, whilst being a valued team member. Experience the true empowerment of a flexible and fulfilling career journey with Care UK. The Role<ul> <li>Provide a warm welcome to visitors in a friendly, efficient, and professional manner</li> <li>Greet others with a courteous telephone manner and reply promptly to email enquiries</li> <li>Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly</li> <li>Provide excellent customer service to visitors and colleagues</li> <li>Support with general office duties such as payroll, and recruitment &amp; selection</li> </ul>Some of our benefits by joining the Care UK family<ul> <li>Wagestream- access your wages at any-time </li> <li>Bank Holiday Pay Enhancements</li> <li>Career development, training and access to our approved apprenticeship scheme</li> <li>Hundreds of online and in-store discounts</li> <li>Wellbeing support</li> </ul>About You<ul> <li>A good understanding of Microsoft Office applications.</li> </ul>We are looking for people to make a difference to residents' lives every day. When you join Care UK you'll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

68 Admin Jobs