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Medical Secretary | Administration | Private Hospital | Hull and East Riding | Permanent | Full time| Spire Hull and East Riding have an exciting opportunity for an experienced Medical Secretary to join our administrative team on a permanent, Full-time basis. As Medical Secretary your main tasks are to provide a full medical secretarial service to consultants. The post requires excellent communication skills, computer literacy, ability to remain calm when dealing with clients. Duties and responsibilities: <ul> <li>To provide an efficient secretarial service to all Consultants.</li> <li>To type all Consultants' clinic notes and letters to General Practitioners and external agencies.</li> <li>To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.</li> <li>To liaise with consultants and their secretaries in order to resolve patient queries/complaints in a timely manner. </li> <li>To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc.</li> <li>To provide copy clinic letters when needed.</li> <li>To open Consultants mail and distribute.</li> <li>To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital.</li> <li>To assist in the training of new and trainee Medical Secretaries.</li> <li>To undergo all mandatory training required i.e. fire, health and safety etc.</li> <li>To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing.</li> <li>To contribute to the development of departmental procedures.</li> <li>To familiarise with company policies and procedures. </li> <li>To deliver exemplary customer service to all users of the service (consultants, patients and co-workers)</li> <li>To assist with any other reasonable duties required as per the Senior Medical Secretary.</li></ul> Who we're looking for <ul> <li>Audio typing is essential however experience of working in a healthcare environment is desirable but not essential</li> <li>Excellent communication skills.</li> <li>Professional telephone manner. </li> <li>A good knowledge of medical, anatomical and physiological terminology.</li> <li>Knowledge of IT systems. </li> <li>RSA level II or equivalent is desirable but not essential</li></ul> Benefits We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave. <ul> <li>Bank colleagues are paid weekly</li> <li>Access to Spire Healthcare pension</li> <li>Access to Blue Light Card discounts</li> <li>Free uniform</li> <li>Free DBS</li> <li>Full induction, including mandatory training updates</li> <li>Opportunities for further training and progression into permanent posts</li> <li>Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team</li></ul> Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: <ul> <li>Driving clinical excellence</li> <li>Doing the right thing</li> <li>Caring is our passion</li> <li>Keeping it simple</li> <li>Delivering on our promises</li> <li>Succeeding and celebrating together</li></ul> We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

Spire Healthcare

Careers at Spire Healthcare

Medical Secretary

<ul><li>Role: Medical Secretary to GP</li><li>Division: HCA Primary Care</li><li>Location: The London General Practice</li><li>Shift Times: Monday - Friday</li><li>Weekly Hours: 40 Hrs Per Week</li><li>Contract: Permanent</li><li>Salary: £32,000 to £35,000 (DOE) Plus vast array of additional benefits, including private healthcare, finance, retail, and wellbeing services, and support for career development to complete Masters in Advance Nursing, if desired.</li></ul>About HCA UK Corporate Healthcare: HCA Healthcare UK is a leading provider of Corporate Healthcare services, delivering high-quality, personalised care directly within the workplace. We embed our clinical teams inside some of the UK's most prestigious organisations including global banks, insurers, and professional services firms ensuring their employees have direct access to exceptional healthcare support. The Opportunity: We're looking for a Medical PA/ Secretary to join our supportive Primary Care Team based in The London General Practice to work for a GP. The London General Practice is based in Harley Street and is one of London's most prestigious Doctors clinics. LGP cares for a wide range of patients from all over the world, many of them well known from industry, politics, media and film. The Medical PA role is a very exciting one as you will work closely with a GP to support the care for their patients. As a Medical Secretary you'll be responsible for ensuring the continued provision of the highest quality of secretarial and administrative support in Primary Care. The team is friendly and you will enjoy working in our busy prestigious private clinic. What You'll Be Doing:<ul><li>Secretarial and Administration</li><li>Provide full secretarial support to the Consultant/Practice including but not limited to the following:</li><li>Proactively deal with all incoming queries (internal and external), tracking and prioritising requests.</li><li>Manage all incoming correspondence (letters and emails), responding in a timely and accurate fashion.</li><li>Ensure that all correspondence (letters and emails) are professionally and accurately written.</li><li>Coordinate and organise the Consultant(s)/Practice diary, managing dependencies and minimising disruption where possible.</li><li>Provide other administrative support for the needs of the Consultant(s)/Practice. For example, audio dictation, arranging meetings, filing etc</li><li>Maintain accurate and organised records.</li><li>Proactively work with the Consultant communicating key information at the right time.</li><li>Interface with all other departments/facilities/key teams in communicating necessary information, to assist with patient appointments and admissions.</li><li>Ensure all communication (internal and external / written and verbal) is polite, professional and adheres to HCA service standards.</li><li>Be the main interface with the Patient, ensuring communication is thorough and effective and they are kept updated regarding all necessary information.</li><li>Manage difficult situations in a diplomatic and professional manner.</li><li>Help coordinate the patient journey, proactively managing actions and interfaces, to enable a smooth experience with the Consultant/Practice. For example, arrange admissions, request investigations, obtaining test results etc.</li><li>Ensure the Consultant's Clinic runs smoothly. For example, effective booking of Patient appointments, ensuring all relevant results and correspondence are available etc</li><li>Ensure all key teams are kept informed of upcoming Clinics and that important information is shared accurately and in a timely fashion.</li><li>Ensure that all appropriate systems (Meditech/Practice Management System etc) are kept accurately updated with all necessary information for the smooth running of a Clinic. For example, appointments, outcomes, admissions etc.</li></ul>What You'll Bring:<ul><li>Proven experience in a senior administrative or medical secretarial role. </li><li>Strong knowledge of medical terminology and healthcare procedures. </li><li>Excellent organisational, multitasking, and time-management skills. </li><li>Ability to work under pressure and handle sensitive information with discretion. </li><li>Strong communication and interpersonal skills. </li><li>Certification in medical administration or a related field is desirable. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and

HCA Healthcare UK

HCA Healthcare Nursing Jobs, Careers & Pay - Complete Guide

<ul><li>Role: Medical Secretary/Administrator</li><li>Division: HCA Primary Care</li><li>Location: Palace Gate Practice</li><li>Shift Times: Monday - Friday ( 9:00am - 5:00pm )</li><li>Weekly Hours: 37.5 Hrs Per Week</li><li>Contract: Fixed Term Contract (Mat Cover)</li><li>Salary: Offering a Competitive salary of £32,000 - £36,000 (DOE) Plus vast array of additional benefits, including private healthcare, finance, retail, and wellbeing services, and support for career development to complete Masters in Advance Nursing, if desired.</li></ul>About HCA UK Corporate Healthcare: HCA Healthcare UK is a leading provider of Corporate Healthcare services, delivering high-quality, personalised care directly within the workplace. We embed our clinical teams inside some of the UK's most prestigious organisations including global banks, insurers, and professional services firms ensuring their employees have direct access to exceptional healthcare support. The Opportunity: We are seeking a highly organized and experienced Medical Secretary to provide administrative and secretarial support within our prestigious GP Clinic. The Palace Gate Practice is one of London's most prestigious GP clinics and it cares for a wide range of patients from all over the world, many of them well known VIP's. This role combines the responsibilities of a Medical Secretary and Administrator into one, interesting role, ensuring the smooth operation of medical and administrative functions. The ideal candidate will have strong communication skills, attention to detail, and the ability to handle confidential information with professionalism. What You'll Be Doing<ul><li>Provide high level secretarial and admin support to GPs and the wider team </li><li>Prepare medical reports, correspondence, and official documents while managing communications, including emails and telephone calls. </li><li>Provide full secretarial support, handling sensitive information with confidentiality. </li><li>Schedule referrals, arrange patient admissions, request investigations, and alert consultants to urgent results. </li><li>Manage post and other correspondence, prioritising tasks for independent resolution. </li><li>Be responsible for the appropriate management of patient appointments and referrals and liaise with patients and hospital staff as required in order to facilitate this. </li><li>Answer phone calls, Send letters.</li><li>Address patient queries and complaints, escalating them when necessary. </li><li>Promote efficient service delivery, seeking opportunities for improvement and business growth. </li><li>Maintain accurate consultant schedules and information on relevant platforms. </li><li>Maintain and update patient records and confidential documents. </li><li>Keep up to date with current policies and standard operating procedures. </li><li> Managing patient billing, invoicing, and payments. </li><li> Processing insurance claims and liaising with insurance companies. </li><li> Have an active role in developing and implementing projects across the department. Promote a learning and supportive environment. Attend Staff Meetings to review and improve working practices/solve problems </li><li> Complete monthly regulatory check lists which are provided by Governance </li><li>Handling patients registrations and reports</li><li>To be responsible for the opening and closing of the clinic and security of the site, issuing visitor ID badges and checking identities. </li></ul>What You'll Bring<ul><li>Proven experience in a senior administrative or medical secretarial role. </li><li>Strong knowledge of medical terminology and healthcare procedures. </li><li>Excellent organisational, multitasking, and time-management skills. </li><li>Proficiency in medical software Emis Web (preferably) and office applications (MS Office, EHR systems). </li><li>Ability to work under pressure and handle sensitive information with discretion. </li><li>Strong communication and interpersonal skills. </li><li>Certification in medical administration or a related field is desirable. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable con

Medical Secretary/Administrator

3 Secretary Jobs in Greater London