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Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a dedicated Medical Secretary with a passion for making a difference to others. You'll be working full time, 40 hours per week (Monday - Friday, 9am to 5pm) helping ensure the safe and smooth running of services for the young people in our care. Cygnet Bury Hudson provides a wide range of secure mental health services for men including individuals with a diagnosis of personality disorder. Each service user has a bedroom with en suite facilities and a range of communal spaces including a gym, laundry, occupational therapy kitchen, therapy garden and woodland walkways down to the Elton Reservoir. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. Apply now to enjoy excellent career prospects while reaping the rewards of making difference to people's lives. Your day-to-day... <ul> <li>Manage diary arrangements and prepare relevant papers for meetings.</li> <li>Maintain a good working relationship with clinicians &amp; caring professionals </li> <li>Attend &amp; take minutes at a variety of clinical meetings, hearings &amp; tribunals</li> <li>Produce high quality admission &amp; discharge summaries &amp; tribunal reports</li> <li>To attend ward rounds with the multi-disciplinary team and patients in attendance. To take accurate minutes, summarising discussions and noting related actions. To ensure that ward round summaries are then saved in a timely manner on the electronic patient information system.</li> <li>Create &amp; maintain patient records &amp; paper files</li> </ul> Why Cygnet? We'll offer you... <ul> <li>A salary of £28,260 per annum</li> <li>Strong career progression opportunities </li> <li>Expert supervision &amp; support</li> <li>Employee referral scheme</li> <li>Pension scheme</li> <li>Cycle to work scheme &amp; employee discount savings</li> </ul> We are looking for someone who is... <ul> <li>Service orientated, with Medical Secretary experience &amp; knowledge of mental health </li> <li>Flexible, adaptable, organised &amp; responsible </li> <li>An excellent typist, ideally to RSA 2 level &amp; with audio transcription skills </li> <li>Calm under pressure &amp; able to work independently &amp; as part of a team</li> <li>A strong written &amp; verbal communicator with excellent interpersonal skills</li> <li>Highly proficient in Microsoft Office programs, including Excel, Word and databases</li> </ul> Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users &amp; their families. What next? If you care about making a difference - we want to talk to you. Click the button to apply

Cygnet

Cygnet Nursing Jobs & Careers & Pay - A Complete Guide

Medical Secretary

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a friendly, professional Secretary, for a Medical Secretary and Ward Clerk dual role, with a passion for making a difference to others. You'll be working 40 hours per week (Monday to Friday 09:00am to 17:00pm) at Cygnet Joyce Parker Hospital, helping ensure the smooth and safe management of our care. Cygnet Joyce Parker Hospital is our emergency mental health hospital in Coventry. The service supports adults across three wards to move as quickly and safely as possible to the most appropriate and least restrictive environment for them. Brook Ward is Cygnet Joyce Parker Hospital's emergency 16-bed acute inpatient service for men. The ward can accept service users on an informal basis and also those detained under the Mental Health Act. Your day-to-day... <ul> <li>Assist clinical staff in ward administration</li> <li>Ensuring accurate recording &amp; circulation of information</li> <li>File all patient case notes &amp; conduct regular audits to ensure all paperwork is up to date</li> <li>Complete all ward filing in line with Cygnet policies</li> <li>Answer telephone, cover reception &amp; undertake other administrative duties as required</li> <li>Ensure that reports are submitted on time &amp; that care plans are accurate &amp; up to date</li> <li>Provide a high standard of secretarial support to members of the medical team</li> <li>Maintain a good working relationship with clinicians &amp; caring professionals </li> <li>Attend &amp; take minutes at a variety of clinical meetings, hearings &amp; tribunals</li> <li>Produce high quality admission &amp; discharge summaries &amp; tribunal reports</li> <li>Type minutes, care plan approach reports &amp; care plan outcomes </li> <li>Create &amp; maintain patient records &amp; paper files</li> <li>Liaise with medical secretaries to ensure timely submission of reports</li> </ul> Why Cygnet? We'll offer you... <ul> <li>£28,260 per year</li> <li>Strong career progression opportunities</li> <li>Expert supervision &amp; support</li> <li>Pension scheme</li> <li>"Cycle to work" scheme &amp; employee discount saving</li> </ul> You are... <ul> <li>Experienced in administration in a fast-paced hospital environment</li> <li>Organised, diligent &amp; can strictly adhere to processes &amp; procedures</li> <li>Knowledgeable of mental health &amp; patient confidentiality issues</li> <li>Skilled at inputting, pulling &amp; analysing data using Microsoft Excel</li> <li>Proficient in Microsoft Word, PowerPoint, etc</li> <li>An excellent verbal &amp; written communicator with strong interpersonal skills</li> <li>Able to swiftly solve problems &amp; work under pressure without compromising quality </li> </ul> Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users &amp; their families. What next? If you care about making a difference - we want to talk to you. Click the button to apply

Medical Secretary and Ward Clerk (Dual Role)

Medical Secretary Department: Site Support Roles Employment Type: Permanent - Full Time Location: Priory Hospital Ticehurst Compensation: £26,833 / year Description Priory Hospital Ticehurst House is looking to recruit a Medical Secretary to join the team. This is a full time 37.5 hours role. Set within 48 acres of beautiful landscaped gardens in a small village in East Sussex, Priory Ticehurst House is an idyllic location which allows us to provide a highly therapeutic environment, making us the perfect place for people staying with us to begin their recovery. We work collaboratively with the discharge teams to ensure a smooth transition back into existing community services, or to an individual's home, where possible. Priory's acute services aim to allow more people to be treated closer to home and we support the NHS to repatriate out-of-area patients back to local areas. What you'll be doing You'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn't involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.<ul> <li>Ensure revenues and billing processes are followed and monies collected. </li> <li>Monitor referrals, appointments and debt collection, addressing any blocks and escalating when appropriate. </li> <li>Ensure all patients have up to date PMI cover or self-pay funding in place. </li> <li>Ensure cross cover within specified Medical Secretaries teams. </li> <li>Provide exceptional customer service to our patients, ensuring a positive customer experience. </li> <li>You will be required to accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital. Independent Consultant Time is designated as time you spend completing tasks assigned to you by a Consultant. </li> <li>Ensure diaries and patient appointments are directly organised with patients and Consultants whilst ensuring the hospital is providing the best possible service to patients. </li> <li>Consistent use of Carenotes, paying particular attention to uploading reports and copy documents as appropriate and in line with company policies and SLAs. </li> <li>Liaise with Inpatient and Therapy Services regarding admissions, discharges, follow up arrangements and CPA and other multi agency meetings </li> <li>Recognise importance of enquiries, issues and callers and apply the appropriate prioritisation to ensure the highest level of service at all times. </li> <li>Ensure complaints from patients and families care handled with sensitivity and a level of urgency, escalating to the site Medical Director and HD, and in accordance with Company Policy. </li> <li>Ensure that all documentation is correctly filed, in order that financial, regulatory and other auditors can be satisfied. </li> <li>Patient details and records are updated within Carenotes promptly, ensuring accuracy of all data input. </li> <li>Ensure that Medical records are safely stored and archived in accordance with company and local procedures. </li> <li>Maintain all standards pertaining to confidentiality and Information Governance in accordance with Company Policies. </li> <li>Handle all external and internal enquiries relating to an individual or department, directing queries as appropriate. </li> <li>Seek to continually improve processes so that the hospital can operate efficiently. </li> <li>Work effectively with colleagues across all departments with a strong focus on the success of the hospital </li> </ul>You can find additional information in the attached job description. What you'll bring to the role Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. The ideal candidate will provide efficient and effective Medical Secretary administrative support to the hospital and particularly the medical team including Consultants, Doctors &amp; Visiting Consultants. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate. You will also be required to liaise with other Priory Healthcare sites and departments, Insurers, GPs and Commissioners regarding specific patient details and invoicing. For more information about the role, you can email <a href="mailto:HollieCrabb@priorygroup.com" target="_blank">HollieCrabb@priorygroup.com</a> What we will give you in return We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. <ul> <li>Free on-site parking</li> <li>Birthday Holiday - your birthday as an extra days annual leave</li> <li>Enhanced maternity pay</li> <li>Contributory pension scheme</li> <li>Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)</li> <li>Access to development opportunities</li> <li>Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel</li> <li>Leadership &amp; management development</li> <li>Long service award</li> <li>Refer a friend bonuses</li> </ul> Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

Priory

Careers at Priory

Medical Secretary Department: Site Support Roles Employment Type: Permanent - Full Time Location: Priory Hospital Barnt Green Compensation: £27,653 / year Description Priory Hospital Barnt Greenis looking to recruit a Medical Secretary to join the team. This is a full-time role of 37.5 hours a week. We offer mental health support for both adults and young people, including access to specialist therapy and psychiatry. We also provide private autism assessment s for adults, helping people better understand themselves and access the right support. Our brand new hospital conversion allows for access to high quality, modern facilities within a peaceful and comfortable atmosphere, close to relaxing woodland, to help facilitate recovery and hope.In addition to acres of rolling countryside on all sides of the hospital, each ward has access to south-facing garden areas, meaning you can relax and spend time outdoors. What you'll be doing You'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn't involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here. <ul> <li> Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate. You will also be required to liaise with other Priory Healthcare sites and departments, Insurers, GPs and Commissioners regarding specific patient details and invoicing. </li> <li>To provide cross cover within specified Medical Secretaries teams, as assigned by your line manager. </li> <li>Provide exceptional customer service to our patients, ensuring a positive customer experience.</li> <li>You will be required to accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital. Independent Consultant Time is designated as time you spend completing tasks assigned to you by a Consultant. </li> </ul>You can find additional information in the attached job description. What you'll bring to the role Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. The successful candidate will have excellent computer skills, including Microsoft Office proficiencyandaudio-typing, along with a sound understanding of medical terminology. They will be passionate about delivering a high-quality service and making a real and lasting difference for everyone the hospital supports. Strong organisational skills, the ability to prioritise workload effectively, and excellentattention to detail are essential, as is the ability to work well as part of a collaborative team. The role requires a high level of confidentiality and integrity at all times. Applicants should have experience in an administrative, customer service, clinical, or similar environment, be confident working within established procedures, and demonstrate the flexibility and adaptability needed when supporting patients and their families in a dynamic healthcare setting. For more information about the role, you can email <a href="mailto:AimeeCurzon-Sturdy@priorygroup.com" target="_blank">AimeeCurzon-Sturdy@priorygroup.com</a> What we will give you in return We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. <ul> <li>Free on-site parking</li> <li>Birthday Holiday - your birthday as an extra days annual leave</li> <li>Enhanced maternity pay</li> <li>Contributory pension scheme</li> <li>Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)</li> <li>Access to development opportunities</li> <li>Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel</li> <li>Leadership &amp; management development</li> <li>Long service award</li> <li>Refer a friend bonuses</li> </ul> Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

Do you have administration experience and are looking to step into a new role? Join Brighton &amp; Hove Clinic as a Medical Secretary and enjoy a career where you are valued and supported to be the best you can be. Working 37.5 hours a week, you will be responsible for providing administrative support to the medical team at Brighton &amp; Hove Clinic. From managing their diaries, planning meetings to updating records, you will be able to turn your hand to any admin related task. As the Medical Secretary, you will work alongside the Registered Clinicians assisting with confidential paperwork, service users records and GP letters. You will liaise with external agencies to get up-to-date information on service users and GP letters. There's also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals. As a Medical Secretary you will be: <ul> <li> Supporting the Registered Clinician with letters and general documentation </li> <li> Supporting all meetings as minute taker as requested chaired by the Medical Director, SMT or ad hoc. </li> <li> Receiving and record typing, checking, and amending for spelling and grammatical errors, completing within given deadlines. </li> <li> Participating in the administration, development and evaluation of regulatory matters. </li> <li> Co-ordinating the hospital diary and the whereabouts of the clinicians </li> <li> Booking in meetings </li> <li> Arranging Conference Calls </li> </ul> To be successful in this role, you will have: <ul> <li> IT skills including Microsoft Office </li> <li> Experience of audio typing </li> <li> Communication and organisational skills </li> <li> A minimum of 4 GCSEs or equivalent </li> <li> Knowledge of mental health and medications </li> </ul> Where you will be working: Location: New Church Road Hove BN3 4FH Brighton &amp; Hove Clinic provides a Children and Young People's Mental Health Service (CYPMHS) Tier 4 Eating Disorder service for young people aged 12 up to 18 years with a primary diagnosis of eating disorder; or an eating difficulty with a co-morbid presentation for example mental health or psychological issues, such as depression, OCD or anxiety or self-harm. What you will get: <ul> <li> Annual salary of £27,000 </li> <li> The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! </li> <li> Free meals </li> <li> Wellbeing support and activities to help you maintain a great work-life balance. </li> <li> Career development and training to help you achieve your career goals. </li> <li> Pension contribution to secure your future. </li> <li> Life Assurance for added peace of mind. </li> <li> Enhanced Maternity Package so you can truly enjoy this special time. </li> </ul> There is also a range of other benefits including retail discounts, special offers and much more. About your next employer: You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities &amp; Autism, Children &amp; Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Elysium Healthcare

Elysium Healthcare Staff Views Snapshot

Why you should work at Elysium Healthcare

Elysium Healthcare - Career Development Story

Elysium Preceptorship Academy for Newly Qualified Nurses

Career Development Story - Healthcare Assistant to Registered Nurse

Wellbeing at Elysium Healthcare

Career Development Story - Housekeeper to Occupational Therapy Assistant

Career Development Story - Healthcare Assistant to External Liaison Coordinator

Career Development Story - From Staff Nurse to Charge Nurse in 13 months

Psychologist staff career development stories

Medical Secretary | Administration | Private Hospital | Hull and East Riding | Permanent | Full time| Spire Hull and East Riding have an exciting opportunity for an experienced Medical Secretary to join our administrative team on a permanent, Full-time basis. As Medical Secretary your main tasks are to provide a full medical secretarial service to consultants. The post requires excellent communication skills, computer literacy, ability to remain calm when dealing with clients. Duties and responsibilities: <ul> <li>To provide an efficient secretarial service to all Consultants.</li> <li>To type all Consultants' clinic notes and letters to General Practitioners and external agencies.</li> <li>To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.</li> <li>To liaise with consultants and their secretaries in order to resolve patient queries/complaints in a timely manner. </li> <li>To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc.</li> <li>To provide copy clinic letters when needed.</li> <li>To open Consultants mail and distribute.</li> <li>To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital.</li> <li>To assist in the training of new and trainee Medical Secretaries.</li> <li>To undergo all mandatory training required i.e. fire, health and safety etc.</li> <li>To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing.</li> <li>To contribute to the development of departmental procedures.</li> <li>To familiarise with company policies and procedures. </li> <li>To deliver exemplary customer service to all users of the service (consultants, patients and co-workers)</li> <li>To assist with any other reasonable duties required as per the Senior Medical Secretary.</li></ul> Who we're looking for <ul> <li>Audio typing is essential however experience of working in a healthcare environment is desirable but not essential</li> <li>Excellent communication skills.</li> <li>Professional telephone manner. </li> <li>A good knowledge of medical, anatomical and physiological terminology.</li> <li>Knowledge of IT systems. </li> <li>RSA level II or equivalent is desirable but not essential</li></ul> Benefits We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave. <ul> <li>Bank colleagues are paid weekly</li> <li>Access to Spire Healthcare pension</li> <li>Access to Blue Light Card discounts</li> <li>Free uniform</li> <li>Free DBS</li> <li>Full induction, including mandatory training updates</li> <li>Opportunities for further training and progression into permanent posts</li> <li>Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team</li></ul> Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: <ul> <li>Driving clinical excellence</li> <li>Doing the right thing</li> <li>Caring is our passion</li> <li>Keeping it simple</li> <li>Delivering on our promises</li> <li>Succeeding and celebrating together</li></ul> We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

Spire Healthcare

Careers at Spire Healthcare

<ul><li>Role: Medical Secretary to GP</li><li>Division: HCA Primary Care</li><li>Location: The London General Practice</li><li>Shift Times: Monday - Friday</li><li>Weekly Hours: 40 Hrs Per Week</li><li>Contract: Permanent</li><li>Salary: £32,000 to £35,000 (DOE) Plus vast array of additional benefits, including private healthcare, finance, retail, and wellbeing services, and support for career development to complete Masters in Advance Nursing, if desired.</li></ul>About HCA UK Corporate Healthcare: HCA Healthcare UK is a leading provider of Corporate Healthcare services, delivering high-quality, personalised care directly within the workplace. We embed our clinical teams inside some of the UK's most prestigious organisations including global banks, insurers, and professional services firms ensuring their employees have direct access to exceptional healthcare support. The Opportunity: We're looking for a Medical PA/ Secretary to join our supportive Primary Care Team based in The London General Practice to work for a GP. The London General Practice is based in Harley Street and is one of London's most prestigious Doctors clinics. LGP cares for a wide range of patients from all over the world, many of them well known from industry, politics, media and film. The Medical PA role is a very exciting one as you will work closely with a GP to support the care for their patients. As a Medical Secretary you'll be responsible for ensuring the continued provision of the highest quality of secretarial and administrative support in Primary Care. The team is friendly and you will enjoy working in our busy prestigious private clinic. What You'll Be Doing:<ul><li>Secretarial and Administration</li><li>Provide full secretarial support to the Consultant/Practice including but not limited to the following:</li><li>Proactively deal with all incoming queries (internal and external), tracking and prioritising requests.</li><li>Manage all incoming correspondence (letters and emails), responding in a timely and accurate fashion.</li><li>Ensure that all correspondence (letters and emails) are professionally and accurately written.</li><li>Coordinate and organise the Consultant(s)/Practice diary, managing dependencies and minimising disruption where possible.</li><li>Provide other administrative support for the needs of the Consultant(s)/Practice. For example, audio dictation, arranging meetings, filing etc</li><li>Maintain accurate and organised records.</li><li>Proactively work with the Consultant communicating key information at the right time.</li><li>Interface with all other departments/facilities/key teams in communicating necessary information, to assist with patient appointments and admissions.</li><li>Ensure all communication (internal and external / written and verbal) is polite, professional and adheres to HCA service standards.</li><li>Be the main interface with the Patient, ensuring communication is thorough and effective and they are kept updated regarding all necessary information.</li><li>Manage difficult situations in a diplomatic and professional manner.</li><li>Help coordinate the patient journey, proactively managing actions and interfaces, to enable a smooth experience with the Consultant/Practice. For example, arrange admissions, request investigations, obtaining test results etc.</li><li>Ensure the Consultant's Clinic runs smoothly. For example, effective booking of Patient appointments, ensuring all relevant results and correspondence are available etc</li><li>Ensure all key teams are kept informed of upcoming Clinics and that important information is shared accurately and in a timely fashion.</li><li>Ensure that all appropriate systems (Meditech/Practice Management System etc) are kept accurately updated with all necessary information for the smooth running of a Clinic. For example, appointments, outcomes, admissions etc.</li></ul>What You'll Bring:<ul><li>Proven experience in a senior administrative or medical secretarial role. </li><li>Strong knowledge of medical terminology and healthcare procedures. </li><li>Excellent organisational, multitasking, and time-management skills. </li><li>Ability to work under pressure and handle sensitive information with discretion. </li><li>Strong communication and interpersonal skills. </li><li>Certification in medical administration or a related field is desirable. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and

HCA Healthcare UK

HCA Healthcare Nursing Jobs, Careers & Pay - Complete Guide

Medical Secretary Department: Site Support Roles Employment Type: Permanent - Full Time Location: Cheadle Royal Compensation: £25,027 / year Description Priory Hospital Cheadle Royalis looking to recruit a Medical Secretary to join the team. This is a full-time role of 37.5 hours. Set within picturesque landscaped gardens in Stockport, Priory Hospital Cheadle Royal offers a range of comprehensive inpatient mental health services for young people and adults. The focus of our service is to help people to live their best life in a safe and supportive environment. What you'll be doing You'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn't involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.<ul> <li>To provide cross cover within specified Medical Secretaries teams, as assigned by your line manager.</li> <li>Provide exceptional customer service to our patients, ensuring a positive customer experience.</li> <li>You will be required to accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital. Independent Consultant Time is designated as time you spend completing tasks assigned to you by a Consultant.</li> <li>Organise diaries and patient appointments directly with patients and Consultants whilst ensuring the hospital is providing the best possible service to patients.</li> </ul>You can find additional information in the attached job description. What you'll bring to the role Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. Possesses excellent computer and Microsoft Office skills, with the ability to audio-type and a solid understanding of medical terminology. Passionate about delivering a high-quality service to the hospital, with strong organisational skills, the ability to prioritise workload effectively, and exceptional attention to detail. A committed team player who maintains a high level of confidentiality and integrity, supported by experience in administrative, customer service, clinical, or other relevant settings. Demonstrates the ability to work collaboratively within a team, sharing responsibilities to ensure the department operates efficiently, while following established procedures and processes and applying adaptive thinking when required, particularly in interactions with patients and their families. For more information about the role, you can email <a href="mailto:AnnabelleSargent@priorygroup.com" target="_blank">AnnabelleSargent@priorygroup.com</a> What we will give you in return We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. <ul> <li>Free on-site parking</li> <li>Birthday Holiday - Your Birthday as an extra days annual leave</li> <li>Enhanced maternity pay</li> <li>Contributory pension scheme</li> <li>Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)</li> <li>Access to development opportunities</li> <li>Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel</li> <li>Leadership &amp; management development</li> <li>Long service award</li> <li>Refer a friend bonuses</li> </ul> Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

<ul><li>Role: Medical Secretary/Administrator</li><li>Division: HCA Primary Care</li><li>Location: Palace Gate Practice</li><li>Shift Times: Monday - Friday ( 9:00am - 5:00pm )</li><li>Weekly Hours: 37.5 Hrs Per Week</li><li>Contract: Fixed Term Contract (Mat Cover)</li><li>Salary: Offering a Competitive salary of £32,000 - £36,000 (DOE) Plus vast array of additional benefits, including private healthcare, finance, retail, and wellbeing services, and support for career development to complete Masters in Advance Nursing, if desired.</li></ul>About HCA UK Corporate Healthcare: HCA Healthcare UK is a leading provider of Corporate Healthcare services, delivering high-quality, personalised care directly within the workplace. We embed our clinical teams inside some of the UK's most prestigious organisations including global banks, insurers, and professional services firms ensuring their employees have direct access to exceptional healthcare support. The Opportunity: We are seeking a highly organized and experienced Medical Secretary to provide administrative and secretarial support within our prestigious GP Clinic. The Palace Gate Practice is one of London's most prestigious GP clinics and it cares for a wide range of patients from all over the world, many of them well known VIP's. This role combines the responsibilities of a Medical Secretary and Administrator into one, interesting role, ensuring the smooth operation of medical and administrative functions. The ideal candidate will have strong communication skills, attention to detail, and the ability to handle confidential information with professionalism. What You'll Be Doing<ul><li>Provide high level secretarial and admin support to GPs and the wider team </li><li>Prepare medical reports, correspondence, and official documents while managing communications, including emails and telephone calls. </li><li>Provide full secretarial support, handling sensitive information with confidentiality. </li><li>Schedule referrals, arrange patient admissions, request investigations, and alert consultants to urgent results. </li><li>Manage post and other correspondence, prioritising tasks for independent resolution. </li><li>Be responsible for the appropriate management of patient appointments and referrals and liaise with patients and hospital staff as required in order to facilitate this. </li><li>Answer phone calls, Send letters.</li><li>Address patient queries and complaints, escalating them when necessary. </li><li>Promote efficient service delivery, seeking opportunities for improvement and business growth. </li><li>Maintain accurate consultant schedules and information on relevant platforms. </li><li>Maintain and update patient records and confidential documents. </li><li>Keep up to date with current policies and standard operating procedures. </li><li> Managing patient billing, invoicing, and payments. </li><li> Processing insurance claims and liaising with insurance companies. </li><li> Have an active role in developing and implementing projects across the department. Promote a learning and supportive environment. Attend Staff Meetings to review and improve working practices/solve problems </li><li> Complete monthly regulatory check lists which are provided by Governance </li><li>Handling patients registrations and reports</li><li>To be responsible for the opening and closing of the clinic and security of the site, issuing visitor ID badges and checking identities. </li></ul>What You'll Bring<ul><li>Proven experience in a senior administrative or medical secretarial role. </li><li>Strong knowledge of medical terminology and healthcare procedures. </li><li>Excellent organisational, multitasking, and time-management skills. </li><li>Proficiency in medical software Emis Web (preferably) and office applications (MS Office, EHR systems). </li><li>Ability to work under pressure and handle sensitive information with discretion. </li><li>Strong communication and interpersonal skills. </li><li>Certification in medical administration or a related field is desirable. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable con

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