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Administrator | Pre-Operative Assessment | Physiology | Private Hospital | Wrexham | Full time | Permanent | 37.5hrs | £23,907 per annum Spire Yale Hospital, Wrexham is currently looking for an experienced Administrator to join their team on a full-time, permanent basis. Spire Yale Hospital is one of North Wales' leading private hospitals and we take pride in delivering high-quality care. We offer fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology. Working hours: Monday to Friday 8am - 4pm or 9am - 5pm Contract type: Permanent Please be advised that the position encompasses responsibilities in two departments, specifically within the POA and Physio departments. Duties and responsibilities (not limited to): <ul> <li>To assist the pre-operative assessment lead in providing a high level of administrative support for Pre-operative (Inpatients and day case).</li> <li>Liaise with the Patient Service Centre to co-ordinate the booking of initial pre-assessment appointments where applicable. </li> <li>Maintain hospital and departmental electronic and manual filing systems accurately.</li> <li>Use track file to receive and return medical notes to all departments.</li> <li>Provide general administrative support to the Head of Department and Lead Physiotherapists.</li> <li>Provide and maintain an efficient bookings system for all physiotherapy patients using a computerised system.</li> <li>Organise and manage the Physiotherapy teams Outpatient clinics.</li></ul> Who we're looking for: <ul> <li>Experience in a similar role, providing a full high quality service.</li> <li>Full knowledge and application of MS Office</li> <li>Computer literate</li> <li>Excellent verbal and written communication skills</li> <li>Passion for customers</li> <li>Have a systematic and organised approach to work</li> <li>Able to work with tight deadlines</li> <li>Working collaboratively</li> <li>Maintain complete confidentiality, discretion and loyalty at all times</li></ul> Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: <ul> <li>35 days annual leave inclusive of bank holidays </li> <li>Employer and employee contributory pension with flexible retirement options</li> <li>'Spire for you' reward platform - discount and cashback for over 1000 retailers</li> <li>Free wellness screening</li> <li>Access to Blue Light Card discounts</li> <li>Private medical insurance</li> <li>Life assurance</li> <li>Free DBS</li> <li>Free car park</li> <li>Free Uniform</li> <li>Full induction, including mandatory training updates</li> <li>Opportunities for further training and progression into permanent posts</li> <li>Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team</li></ul> Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: <ul> <li>Driving clinical excellence</li> <li>Doing the right thing</li> <li>Caring is our passion</li> <li>Keeping it simple</li> <li>Delivering on our promises</li> <li>Succeeding and celebrating together</li></ul> Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Spire Healthcare

Careers at Spire Healthcare

POA Administrator

Bank Outpatient Appointments Adviser | Spire Murrayfield Hospital | Edinburgh | Bank shifts | Weekly pay Spire Murrayfield Hospital is looking to recruit an experienced individual to join their outpatient appointments team as an Outpatient Adviser, on a bank basis. Duties and responsibilities: <ul> <li>Scheduling outpatient appointments by telephone, for patients and to confirm by telephone, email or letter and appointment reminders by text </li> <li>Proactively investigating and resolving enquiries</li> <li>Liaising with a diverse range of stakeholders (e.g. patients, insurers, NHS, consultants, primary care practitioners)</li> <li>Accurately recording all required information for appointments on IT systems, databases or spreadsheets</li> <li>Maintaining confidentiality in line with GDPR and policies when processing stakeholder data (e.g. patient, consultant, staff etc.</li></ul> Who we're looking for: <ul> <li>Excellent customer service skills and telephone skills</li> <li>Strong IT skills</li> <li>You must also have excellent interpersonal and verbal and written communication skills</li> <li>A team player with a can-do attitude</li> <li>Previous Healthcare experience would be advantageous</li></ul> Benefits: <ul> <li>Bank colleagues are paid weekly</li> <li>We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave</li> <li>Save an average of £50 per month with our free onsite car park</li> <li>Access to Spire Healthcare pension</li> <li>Access to Blue Light Card discounts</li> <li>Free uniform</li> <li>Free DBS</li> <li>Full induction, including mandatory training updates</li> <li>Opportunities for further training and progression into permanent posts</li> <li>Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team</li></ul> Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. For us, it's more than just treating patients; it's about looking after people. In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

MRF - 3005 - Bank Outpatients Administrator

Patient Administrator | Seaham PSC | Seaham | Full Time | Permanent | £12.26 per hour plus enhancements and excellent benefits. Please note that these vacancies are based in our Patient Support Centre in Seaham, County Durham Due to a period of innovation, Spire have opened a state of the art Patient Support Centre in the heart of Seaham; we now have a number of Administrator and Customer Service vacancies available in our new hub for people looking to develop or begin their healthcare career. In this pivotal role, you will be expected to provide and maintain an efficient service for all of our patients who contact the centre - we receive hundreds of calls daily across our 3 main departments; <ul> <li>Self Pay Bookings</li> <li>NHS Bookings</li> <li>Outpatient Appointments</li></ul> When applying for the role we will consider your application against all 3 departments criteria, those will strong experience in both customer service and sales will be prioritised. However, we do provide full comprehensive training. Duties and Responsibilities: <ul> <li>Manage the telephone lines in an effective and timely manner</li> <li>Provide and maintain an efficient diary for management of clinics </li> <li>Manage and process patient documentation, confirming details with patients/consultants and secretaries as appropriate</li> <li>Respond to enquiries from patients, members of the public and consultants in a timely, courteous, and efficient manner either by telephone or letter</li></ul> Who are we looking for: <ul> <li>Exceptional customer service skills</li> <li>Sales experience is desirable, however, not essential as full training will be provided </li> <li>Experience of handling high call volumes in a fast paced environment</li> <li>High level of PC literacy and experience of using multiple systems and programmes</li> <li>Excellent interpersonal and communication skills</li> <li>The ability to work effectively as part of a team</li> <li>Able to work under pressure and to tight deadlines, with strong organisational skills</li></ul> Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: <ul> <li>35 days annual leave inclusive of bank holidays - pro rata</li> <li>Employer and employee contributory pension with flexible retirement options</li> <li>'Spire for you' reward platform - discount and cashback for over 1000 retailers</li> <li>Free Car park</li> <li>Free DBS</li> <li>Free Uniform</li> <li>Private medical insurance</li> <li>Life assurance</li></ul> Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: <ul> <li>Driving clinical excellence</li> <li>Doing the right thing</li> <li>Caring is our passion</li> <li>Keeping it simple</li> <li>Delivering on our promises</li> <li>Succeeding and celebrating together</li></ul> We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

3 Patient Administrator Full time Jobs