field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

field_nichejobs_career_area_parents_all

Bank Outpatient Appointments Adviser | Spire Murrayfield Hospital | Edinburgh | Bank shifts | Weekly pay Spire Murrayfield Hospital is looking to recruit an experienced individual to join their outpatient appointments team as an Outpatient Adviser, on a bank basis. Duties and responsibilities: <ul> <li>Scheduling outpatient appointments by telephone, for patients and to confirm by telephone, email or letter and appointment reminders by text </li> <li>Proactively investigating and resolving enquiries</li> <li>Liaising with a diverse range of stakeholders (e.g. patients, insurers, NHS, consultants, primary care practitioners)</li> <li>Accurately recording all required information for appointments on IT systems, databases or spreadsheets</li> <li>Maintaining confidentiality in line with GDPR and policies when processing stakeholder data (e.g. patient, consultant, staff etc.</li></ul> Who we're looking for: <ul> <li>Excellent customer service skills and telephone skills</li> <li>Strong IT skills</li> <li>You must also have excellent interpersonal and verbal and written communication skills</li> <li>A team player with a can-do attitude</li> <li>Previous Healthcare experience would be advantageous</li></ul> Benefits: <ul> <li>Bank colleagues are paid weekly</li> <li>We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave</li> <li>Save an average of £50 per month with our free onsite car park</li> <li>Access to Spire Healthcare pension</li> <li>Access to Blue Light Card discounts</li> <li>Free uniform</li> <li>Free DBS</li> <li>Full induction, including mandatory training updates</li> <li>Opportunities for further training and progression into permanent posts</li> <li>Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team</li></ul> Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. For us, it's more than just treating patients; it's about looking after people. In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Spire Healthcare

Careers at Spire Healthcare

MRF - 3005 - Bank Outpatients Administrator

Admissions and Outpatient Administrators | Competitive Salary with Excellent Benefits | Full Time | Permanent | St Mellons Due to an exciting period of growth, Spire Healthcare's Patient Support Centre, located in St Mellons has multiple exciting opportunities for Admissions Administrators and Outpatient Appointments Administrators to join our team on a Permanent basis. Whether you're looking to start or grow your career in healthcare administration, or you already have strong customer service experience and want a more meaningful role, this could be the opportunity for you. About the Roles Both teams play a vital part in delivering an exceptional experience for every patient. As an Admissions Administrator , you'll guide patients through the next steps of their hospital journey - confirming procedures, managing forms and documentation, and ensuring all administrative details are complete and accurate. As an Outpatient Appointments Administrator , you'll support patients right from their first appointment - scheduling bookings, liaising with consultants and insurers, and ensuring everything runs smoothly. What you'll be doing <ul> <li>Taking calls from patients, answering queries with professionalism and empathy.</li> <li>Managing and maintaining patient bookings using our computerised systems (SAP, RIS).</li> <li>Sending admission forms and ensuring information is accurately captured.</li> <li>Liaising with consultants, insurers, and clinical teams to ensure everything is in place.</li> <li>Supporting with patient letters, documentation, and medical coding queries.</li> <li>Completing spreadsheets, updating records, and ensuring all admin tasks meet high standards.</li></ul> What we're looking for You don't need healthcare experience to join us - but you do need: <ul> <li>Exceptional customer service and communication skills.</li> <li>The ability to multitask, stay organised, and prioritise effectively.</li> <li>IT confidence and willingness to learn new systems quickly.</li> <li>Proven administration or call centre experience (an advantage but not essential).</li> <li>A friendly, approachable manner and a genuine passion for helping people.</li></ul> Working Hours: 37.5 hours per week. Shifts vary between 8am and 7pm Monday to Friday, plus the occasional Saturday 8am-4pm. Please only apply if you can commit to these hours. Contract Type: Permanent, Full time. Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: <ul> <li>35 days annual leave inclusive of bank holidays</li> <li>Employer and employee contributory pension with flexible retirement options</li> <li>'Spire for you' reward platform - discount and cashback for over 1000 retailers</li> <li>Private medical insurance</li> <li>Life assurance</li></ul> Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.

Admissions and Outpatient Administrators

Patient Administrator | Seaham PSC | Seaham | Full Time | Permanent | £12.26 per hour plus enhancements and excellent benefits. Please note that these vacancies are based in our Patient Support Centre in Seaham, County Durham Due to a period of innovation, Spire have opened a state of the art Patient Support Centre in the heart of Seaham; we now have a number of Administrator and Customer Service vacancies available in our new hub for people looking to develop or begin their healthcare career. In this pivotal role, you will be expected to provide and maintain an efficient service for all of our patients who contact the centre - we receive hundreds of calls daily across our 3 main departments; <ul> <li>Self Pay Bookings</li> <li>NHS Bookings</li> <li>Outpatient Appointments</li></ul> When applying for the role we will consider your application against all 3 departments criteria, those will strong experience in both customer service and sales will be prioritised. However, we do provide full comprehensive training. Duties and Responsibilities: <ul> <li>Manage the telephone lines in an effective and timely manner</li> <li>Provide and maintain an efficient diary for management of clinics </li> <li>Manage and process patient documentation, confirming details with patients/consultants and secretaries as appropriate</li> <li>Respond to enquiries from patients, members of the public and consultants in a timely, courteous, and efficient manner either by telephone or letter</li></ul> Who are we looking for: <ul> <li>Exceptional customer service skills</li> <li>Sales experience is desirable, however, not essential as full training will be provided </li> <li>Experience of handling high call volumes in a fast paced environment</li> <li>High level of PC literacy and experience of using multiple systems and programmes</li> <li>Excellent interpersonal and communication skills</li> <li>The ability to work effectively as part of a team</li> <li>Able to work under pressure and to tight deadlines, with strong organisational skills</li></ul> Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: <ul> <li>35 days annual leave inclusive of bank holidays - pro rata</li> <li>Employer and employee contributory pension with flexible retirement options</li> <li>'Spire for you' reward platform - discount and cashback for over 1000 retailers</li> <li>Free Car park</li> <li>Free DBS</li> <li>Free Uniform</li> <li>Private medical insurance</li> <li>Life assurance</li></ul> Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: <ul> <li>Driving clinical excellence</li> <li>Doing the right thing</li> <li>Caring is our passion</li> <li>Keeping it simple</li> <li>Delivering on our promises</li> <li>Succeeding and celebrating together</li></ul> We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

3 Patient Administrator Full time Jobs