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Patient Access Officer Manchester: The Christie Private Care Full time: 37.5hrs Shifts: Monday-Friday between the hours of 6AM - 8PM 07:00-15:00 / 08:00-16:00 / 09:00-17:00 / 10:00-18:00 / 11:00-19:00 / 12:00-20:00 Fixed Term Contract until December 2026 Salary: £26,052 per annum We're looking for a Patient Access Officer to join our team at The Christie Private Care on a Fixed Term Contract until 31/12/2026 . This is your opportunity to become a vital part of the UK's largest private healthcare provider. Candidates with a background in customer-facing roles-such as retail or hospitality-are encouraged to apply. Your interpersonal skills, positive attitude, and customer service experience will be invaluable in delivering a 5-star patient experience. As a Patient Access Officer, you will be the first point of contact for patients and visitors, providing a warm and professional welcome at reception. Your role will involve delivering a high standard of customer care while managing a busy front desk, handling patient check-ins, and assisting with enquiries. In addition, you will provide a comprehensive range of administrative services to support consultants and third parties, ensuring the smooth coordination of the patient journey. This is a front-facing role that requires excellent communication skills and the ability to manage a high volume of activity while maintaining a 5-star, world-class service. For candidates from retail or hospitality, this role offers a unique opportunity to bring your customer service skills into a healthcare environment, where you can grow professionally and have a direct impact on patient care. You'll gain valuable experience in a clinical setting, with opportunities for career progression through internal and external training Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in Patient Access, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you'll do:<ul><li>Welcoming patients and visitors at reception, greeting them with a friendly and professional demeanour, ensuring they feel supported and valued from the moment they arrive.</li><li>Engage with patients, addressing queries, providing clear communication, and maintaining a welcoming environment.</li><li>Manage patient waiting areas to ensure the Patient Access Service runs smoothly.</li><li>Coordinate and facilitate all patient bookings where applicable.</li><li>Respond promptly to any patient or third-party requests, demonstrating empathy and understanding in every interaction.</li><li>Maintain accurate and up to date information on the hospital database during the patient journey.</li><li>Formally pre-register or register all patients onto HCA databases.</li><li>Ensure all relevant Patient documents are signed and scanned to the patient accounts.</li></ul>What you'll bring: <ul><li>Previous Administrative experience in a client/customer-facing role (candidates with retail or hospitality backgrounds are encouraged to apply).</li><li>Strong interpersonal and communication skills, with a positive attitude and the ability to empathise with patients and visitors.</li><li>Excellent customer care skills, ensuring each patient's journey is seamless and compassionate.</li><li>Ability to remain calm and professional under pressure while managing multiple tasks.</li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone as unique and individual </li></ul><ul><li>Kindness</li></ul>

HCA Healthcare UK

HCA Healthcare Nursing Jobs, Careers & Pay - Complete Guide

Patient Admin Officer

Clinical Specialist Radiographer - MRI (Fixed Term Contract) London, The Princess Grace Full time, 37.5 hours per week Shift times: Long days, service runs from 08:00-20:00 Fixed Term Contract (12 months) Salary: Up to £54,500 dependent upon experience We're looking for a Clinical Specialist Radiographer to join our MRI team at The Princess Grace Hospital, currently rated "Good" by the CQC. As part of this role, you will also be expected to cover services across our Harley Street Clinical campus, too. The MRI department at The Princess Grace Hospital &amp; The Harley Street Clinic consists of multiple 1.5T &amp; 3T Siemens scanners. Our team of highly skilled radiographers work with leading sub-speciality consultant radiologists to deliver a five-star patient experience in world class facilities. The department can deliver a wide range of exams with the majority of our examinations based around oncology and cardiology care. We perform complex Cardiac scans including paediatric congenital cardiac scans. The MRI department alongside other imaging modalities provides one of the most comprehensive Imaging offerings in Private Healthcare. As a Specialist Radiographer in MRI, you'll provide a high level of customer-focussed to our patients and service users through high quality diagnostic radiography Duties &amp; responsibilities:<ul><li> Provide a safe and effective radiology service </li><li> Work closely with the Radiologists and Consultants in setting up policies and protocols for all imaging and patient pathways </li><li> Identify improvements on an ongoing basis and oversee the implementation of such improvements as agreed with the line manager </li><li> Assist the day to day running of the imaging service </li><li> Assist with patient bookings and administrative duties where necessary, ensuring verified radiologist reports are delivered in a timely manner </li><li> Assist with staff orientation and training </li></ul>At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others. What you'll bring: <ul><li>HCPC registration</li><li>Extensive MRI experience gained post-graduation, ideally in the UK</li><li>High level of understanding with regards to clinical governance and protocols relating to MRI</li><li>MSK, Neuro &amp; body work experience essential</li><li>Cardiac experience desirable</li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Specialist Radiographer at The Princess Grace Hospital, you'll be eligible for:<ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you</li><li>Private Healthcare Insurance for treatment at our leading hospitals</li><li>Private pension contribution which increases with length of service</li><li>Season Ticket Loan and Cycle to Work scheme</li><li>Group Life Assurance from day one</li><li>Critical illness cover</li><li>Enhanced Maternity and Paternity pay</li><li>Corporate staff discount for all facilities including Maternity packages at The Portland</li><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you</li><li>Discounts with over 800 major retailers</li></ul>Diversity and Inclusion Patients first. Colleagues always. That's the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we're creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That's why we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace

Clinical Specialist Radiographer - MRI (FTC)

Front of House Porter Location - The Harborne Hospital, Birmingham Permanent, Full time, 37.5 hours/week. Monday - Sunday various shifts between 7:00 - 22:00. On the very rare occasion, you may be asked to cover a night shift Salary - £13.36 per hour + Benefits (pension, health cover, flexible benefits and excellent career development) There is an exciting opportunity for a Porter to join our Hotel Services Team based at The Harborne Hospital. This is a vital role in providing a portering/security service of the highest quality to all departments, staff, patients and visitors. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. You'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you'll do:<ul><li>Collection of blood around the hospital</li><li>Waste collection</li><li>Moving items when required</li><li>Delivery/collection of mail, linen, drugs and other items as requested</li><li>Assisting patients with luggage and escorting them to their rooms</li><li>Relieving receptionist staff during breaks</li><li>Any other duties as requested</li></ul>What you'll bring:<ul><li>Previous Porter experience is essential</li><li>Good Communication skills</li><li>Clean Driving License</li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You'll be eligible for:<ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you</li><li>Private Healthcare Insurance for treatment at our leading hospitals</li><li>Private pension contribution which increases with length of service</li><li>Season Ticket Loan and Cycle to Work scheme</li><li>Group Life Assurance from day one</li><li>Critical illness cover</li><li>Enhanced Maternity and Paternity pay</li><li>Corporate staff discount for all facilities including Maternity packages at The Portland</li><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you</li><li>Discounts with over 800 major retailers</li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone as unique and individual </li><li>Kindness and compassion: We treat people with kindness and compassion </li><li>Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness </li><li>Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity </li></ul>Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. #LI-AP1

Front of House Porter

Contact Centre Advisor Prestatyn, North Wales Full-Time 40 hours per week Salary: £27,788.80 / £13.36 per hour Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Fixed Term Contract - 9 Months We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone</li></ul>

Contact Centre Advisor - FTC

Contact Centre Advisor Prestatyn, North Wales Part-Time 30 hours per week Salary: £27,788.80 / £13.36 per hour (prorated £20,841.60 per annum) Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Permanent We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value</li></ul>

Contact Centre Advisor - Part-Time

Contact Centre Advisor Prestatyn, North Wales Full-Time 40 hours per week Salary: £27,788.80 / £13.36 per hour Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Permanent We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone as unique and individ</li></ul>

Contact Centre Advisor

Contact Centre Advisor Prestatyn, North Wales Part-Time 24 hours per week Salary: £27,788.80 / £13.36 per hour (prorated £16,673.28 per annum) Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Permanent We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recogni</li></ul>

Superior Healthcare is recruiting experienced Senior Community Healthcare Support Workers to support paediatric clients across Mid and West Kent. This is a rewarding night-shift role working with children who have complex clinical needs within their family homes. The Role You will be supporting paediatric clients living with a range of complex healthcare needs, including:<ul> <li>Tracheostomy care</li> <li>Ventilation support</li> <li>Seizure management</li> </ul>Your role will focus on ensuring each child is safe, comfortable, and supported to live a fulfilled and happy life while maintaining the highest standards of clinical care. About the Clients<ul> <li>Location: Mid and West Kent</li> <li>Age: Children</li> <li>Living with: Parents and siblings</li> <li>Personality &amp; Interests: Our clients are active, bubbly, and inquisitive, with interests including: <ul> <li>Cars and dinosaurs</li> <li>Animals and pets</li> <li>Outdoor activities, such as feeding chickens</li> </ul> </li> </ul>What We're Looking For<ul> <li>Female applicants only (this is a genuine occupational requirement based on client preferences) </li> <li>A energetic personality and strong initiative</li> <li>Clear and confident communication skills</li> <li>Ability to work calmly and professionally in the family home environment</li> </ul>Essential Experience<ul> <li>Hands-on experience with: <ul> <li>Tracheostomy care</li> <li>Ventilation support</li> <li>Seizure management</li> </ul> </li> </ul>Driving Requirement<ul> <li>Must be aged 25 or over</li> <li>Full, clean UK driving licence</li> <li>Confident driving a wheelchair-accessible vehicle</li> </ul>Shifts &amp; Pay<ul> <li>Night shifts only</li> <li>4 shifts on / 4 shifts off rolling rota</li> <li>Hourly rate: £17.25 - £19.55</li> </ul>Pre-Employment Checks<ul> <li>Enhanced DBS check</li> <li>3 years' continuous referencing</li> </ul>How to Apply For more information or to apply, please contact: Rhiannon Jones 01227 640290 <a href="mailto:rhiannonjones@superiorhealthcare.co.uk" target="_blank">rhiannonjones@superiorhealthcare.co.uk</a> Responsibilities<ul><li>You will be supporting paediatric clients living with a range of complex healthcare needs</li><li>Work alongside field care supervisors and nurse managers.</li><li>Ensure excellent care at all time and fit seamlessly into the community environment</li></ul>Requirements<ul><li>Minimum 6 months' experience in a caring role</li><li>Paediatric care experience</li><li>Hands-on experience with Tracheostomy care, Ventilation support, Seizure management</li><li>Ability to work calmly and professionally in the family home environment</li></ul>

Superior Healthcare

Regional Nurse Manager - Rebecca

Who We Support - Children

Who we Support - Young Adults

Senior Community Healthcare Support Worker - Paediatrics

JOB-20240905-7a6f785bExciting Opportunity for Band 6/7 Inpatient Occupational Therapist in Isleworth - Earn up to £26-30 per hour DoE! We are seeking a skilled HCPC registered Occupational Therapist to join our inpatient team on a full-time basis for a 3-month period. Located in the vibrant town of Isleworth, this role offers a focused and inspiring environment within a leading NHS Trust. If you are a car driver and have a zest for enhancing patient experiences, this could be your chance to thrive in one of these dynamic specialisms: Neuro/Stroke, Orthopaedics, Front door ED and acute care, or Medical rehab. Perks and Benefits:As a locum Occupational Therapist, experience the flexibility and variety of locum work with opportunities to explore different specialisms and work environments. Benefit from a rewarding hourly pay rate, allowing you to see the immediate financial rewards of your hard work. Additionally, being part of the NHS means you are contributing to a respected service with numerous opportunities for professional development, networking with other healthcare professionals and gaining exposure to diverse patient cases. Enjoy the fulfilment of a role where you can make a substantial difference in patients' lives. What you will do:<ul>
<li>Deliver high-quality, personalised care to patients across various specialisms such as neuro/stroke, orthopaedics, and medical rehab.</li><li>Collaborate with a multidisciplinary team of physiotherapists and therapy assistants, ensuring cohesive care delivery.</li><li>Demonstrate clinical autonomy, sound decision-making, and robust discharge planning skills.</li><li>Manage complex patient rehabilitation, using strong clinical reasoning to influence care outcomes positively.</li><li>Engage proactively in multidisciplinary collaborations to enhance service quality and patient outcomes.</li><li>Maintain clear and effective communication with patients, carers, and colleagues to support optimum care delivery.</li></ul>
 Living and working in Isleworth is a fantastic opportunity, providing a blend of historical charm and green spaces with easy access to central London. The area is known for its community spirit and offers a rich tapestry of cultural and recreational activities. Join us and enjoy all that Isleworth has to offer, both professionally and personally! Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Sanctuary Personnel

Band 6/7 Inpatient Occupational Therapist

JOB-20240905-7a6f785bJob Title: • Locum Occupational Therapist – Social Services TeamLocation: • Horsham, UKContract Type: • Locum, Full Time, OngoingSalary: • £37.00 per hourJob Purpose: • To deliver high-quality occupational therapy assessments and interventions within social services • To support adults in maximising independence, safety, and wellbeing within the community • To work collaboratively with multidisciplinary professionals to deliver person-centred careKey Responsibilities: • Complete comprehensive occupational therapy assessments for service users • Deliver targeted interventions to support daily living activities and promote independence • Develop, implement, and review personalised care and rehabilitation plans • Work closely with the Social Services Team to ensure coordinated and effective care delivery • Liaise with healthcare professionals, families, and external agencies to ensure holistic support • Maintain accurate, timely, and compliant records and documentationEssential Requirements: • HCPC registration as an Occupational Therapist • Experience working within social services or community-based settings • Strong assessment, intervention, and care-planning skills • Excellent communication and organisational abilities • Ability to work independently while contributing effectively to a wider teamPerks and Benefits: • Locum Flexibility: Enjoy freedom and control over your working pattern and work-life balance • Competitive Pay: £37.00 per hour reflecting your skills and experience • Career Development: Broaden your expertise through varied and rewarding casework • Networking Opportunities: Build strong professional relationships across health and social care • Skill Expansion: Gain exposure to diverse cases that keep your practice engaging and progressiveWhy Horsham: • A welcoming market town with a strong community feel • Beautiful countryside alongside excellent local amenities • Easy access to London while enjoying a more relaxed lifestyle • A great balance of professional opportunity and quality of lifeAbout Sanctuary Personnel: • A trusted and award-winning recruitment agency • Rated ‘Excellent’ on Trustpilot with over 1,000 reviews • Committed to securing competitive rates and roles matched to your experience • Providing ongoing support throughout your locum assignmentThis is an excellent opportunity for an experienced Occupational Therapist seeking flexibility, competitive pay, and the chance to make a meaningful impact within the Horsham community.

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