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Detailed job description and main responsibilities Develop a knowledge and understanding of the patient pathway. Ensure that appointments are made within the correct timescales and any follow-up actions from clinical appointments are carried out, i.e. tests or appointments ordered and bookings made within the correct timescale. Ensuring any capacity issues are escalated to the service team. Develop systems to ensure rapid communication and effective co-ordination between all other Trusts/Centres where patients may be referred for specialised diagnostic tests or treatment. Ensure that patients are accurately monitored through each stage of their diagnostic and treatment pathway, using the PTL. Act as a tracker for an identified cohort of patients on the 18 week pathway so that they are not lost on the system. Be responsible for ensuring patient data is correct on PAS, i.e., ensure clinics are cashed up and the correct outcome entered the procedure codes and RTT codes. Input 'add to waiting list forms' within 24 hours of decision to admit . Ensuring accuracy and efficient updating of waiting list records. To ensure patient cancellations are allocated new TCI dates within the specified time limits. To manage pre-assessment clinics, working in close conjunction with pre-assessment staff to ensure the smooth running of clinics Monitor elective waiting times, proactively identifying risks, and taking corrective actions to ensure relevant targets are not breached, in conjunction with the Service Team. Person specification Qualifications Essential criteria<ul><li>Educated to NVQ level 3 equivalent qualification and experience</li> <li>Minimum 2 years office experience, preferably in a health service environment</li> </ul>Knowledge Essential criteria<ul><li>Understanding of National NHS Targets</li> <li>Computer literate including ability to use Microsoft packages such as Excel</li> <li>Proficient use of hospital computerised patient systems</li> </ul>Experience Essential criteria<ul><li>Experience of working within a hospital environment</li> <li>Experience dealing with routine/urgent and complex problems, progress chasing and reviewing resources</li> </ul>Skills Essential criteria<ul><li>Excellent communication skills written and verbal</li> <li>Ability to work under pressure and meet deadlines</li> <li>Has the ability to adapt to challenging and changing situations/demands and able to support colleagues through</li> <li>Excellent interpersonal skills, with the ability to work across the organisation liaising with different levels of personnel</li> <li>Self motivation but equally confident to escalate issues</li> </ul>Values Based Question Essential criteria<ul><li>Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome</li> </ul> Please note that we do not accept applications via CV or recruitment agencies. This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity. Applications are welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow. We welcome applications irrespective of people's age, disability, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. All staff no matter where they work or which age group of patients they work with must be aware of their responsibility to act when they feel a child, young person or vulnerable adult has been or is at risk of abuse. We are a fully non-smoking Trust. Smoking is completely prohibited in all Trust buildings, grounds and car parks for patients, visitors, staff and contractors. This Local Employment Partnership Employer shares information about new starters with Jobcentre Plus, for statistical purposes only. After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. You will not be able to track the progress of your application or receive messag

Medway NHS Foundation Trust

Medway Midwifery Careers

Introducing our best of people

Pathway Coordinator - TandO

NHS Co-ordinator | Administration | Private Hospital | Full Time | Permanent |Southampton Spire Southampton Hospital are looking for an experienced NHS Co-ordinator to join the administration department on a full time (37.5hrs per week) permanent basis. The post holder will be required to work collaboratively with the Capacity Managers to analyse clinic provision and capacity and proactively identify areas for improvement. Spire Southampton Hospital offers world-class care, attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our wide range of treatments. Duties and responsibilities <ul> <li>Develop and maintain effective communication with a multi-disciplinary team, demonstrating interpersonal skills when dealing with all staff across Spire, using persuasion, tact and reassurance where necessary.</li> <li>Develop effective working practices with the Capacity Managers to communicate clinic analysis and promote collaborate working to maximise clinic capacity, identifying any areas of inefficiency.</li> <li>Engage and demonstrate good working relationships with individuals and teams to influence and motivate them to work with the service to achieve necessary performance targets.</li> <li>Maintain confidentiality and discretion and comply with the terms of the GDPR and local Spire policies.</li> <li>Assist with investigating complaints, in line with Spire policies.</li> <li>Responsible for actively monitoring RTT targets, flagging any potential breaches which may impact on patient care in a timely manner.</li> <li>Contributes to the implementation and development of office systems, control processes and risk management arrangements to ensure effective delivery of service.</li> <li>Identify and propose changes to support best working practice and update department operating procedures and policies.</li> <li>Responsible for the maintenance of and continued accurate updating of both national and local databases including SAP and other patient data systems.</li> <li>Takes formal departmental minutes of meetings when required.</li> <li>Provide clinical administration support for audit and trials.</li> <li>Ensure all audits are performed and to submit data and performance reports to SMT.</li> <li>Liaise with the trusts and update RTT position and pathways </li> <li>Liaise with patients to agree TCI, OPA to prevent breaches and track their pathways. </li></ul> Who we're looking for <ul> <li>Must be highly organised and accurate and works well to tight deadlines</li> <li>Experience working in a similar environment would be beneficial but by no means necessary as full training will be provided</li> <li>Must be a good communicator and have good computer literacy</li> <li>Must work well as part of a team</li> <li>NVQ Level 3 in administration or Information Technology and/or equivalent experience required.</li></ul> Contract: Permanent Hours: Full-time permanent. Working Hours: Monday-Friday 9.00-17.00 Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: <ul> <li>35 days annual leave inclusive of bank holidays</li> <li>Employer and employee contributory pension with flexible retirement options</li> <li>Spire for you' reward platform - discount and cashback for over 1000 retailers</li> <li>Free Bupa wellness screening</li> <li>Private medical insurance</li> <li>Life assurance </li> <li>Free onsite parking</li></ul> Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: <ul> <li>Driving clinical excellence</li> <li>Doing the right thing</li> <li>Caring is our passion</li> <li>Keeping it simple</li> <li>Delivering on our promises</li> <li>Succeeding and celebrating together</li></ul> Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Charlotte Oliver on <a href="mailto:charlotte.oliver@spirehealthcare.com" target="_blank">charlotte.oliver@spirehealthcare.com</a> For us, it's more than just treating patients; it's about looking after people. About Us Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and p

Spire Healthcare

Careers at Spire Healthcare

NHS Coordinator

JOB TITLE: Clinical Operations Coordinator MAIN PURPOSE OF ROLE: We are seeking a highly organised, proactive, and detail-oriented Operations Coordinator to ensure the smooth and efficient monitoring of our daily operational workflows. This role is critical to meeting service level agreement (SLA) targets and requires a commitment to covering weekend shifts and bank holidays on a rotating schedule. The ideal candidate thrives in a fast-paced environment and possesses strong problem-solving skills, excellent communication abilities, and a meticulous approach to data management. Location: Fully Remote / Own Laptop required. Job Type: Temporary Duration of booking: Expected to be temporary ongoing Proposed start date: ASAP Pay Rates: Up to £16 per hour Umbrella Hours / Working Days: 5, 7.5 hour shifts between 8am -10pm across Monday - Sunday + Bank holidays Sector: Healthcare Based: Home based Key Responsibilities Shift coordination and reporting <ul><li>Manage daily rota updates and workflow allocations for the clinical team, ensuring any adjustments are communicated to the team </li><li>Communicate any workflow changes with the clinical team </li><li>Coordinate overtime requests with the clinical teams </li><li>Manage, communicate and monitor the AVC rota to ensure full coverage and adherence to capacity targets </li></ul> Queue management and triage <ul><li>Daily monitoring of audio visual consultation (AVC) metrics, such as AVC attendance, AVC booking rate and communicating to the Operations Analyst when service performance is at risk. </li><li>Coordinate with Prescribers and CS team to ensure a smooth customer journey for AVCs. </li><li>Monitor and manage clinical operations queues on the Prescribing Interface, Zendesk and Jira ensuring that all orders and tickets are actioned within SLA targets </li><li>Coordinate with clinicians to ensure that aged orders/tickets are actioned as a priority </li></ul>

Your World Healthcare UK

Clinical Operations Coordinator

JOB-20241107-af0545f3&nbsp;We are searching for a dynamic Clinic Manager to lead our Dialysis Clinic in the bustling town of Boston, UK. This opportunity calls for an established leader to inspire our dedicated team of nurses and support staff, ensuring that our patients receive top-notch, individualised care. We take pride in offering a vibrant, collaborative workplace where you will be empowered to make a real difference. Day shifts only and a supportive, energetic community await you in this full-time, fulfilling role! Perks and Benefits:- Join us and enjoy a host of benefits designed for your wellbeing and development. - Your salary will be competitive and based on experience. Participate in our Company Pension Scheme and enjoy 35 days of paid leave annually, including bank holidays. - Our Monday to Saturday working pattern means you have Sunday's free, ensuring you maintain a healthy work-life balance. - We also offer Life Assurance valued at three times your annual salary. Additionally, enjoy discounts through our Retail Discount Scheme Membership and benefit from ANN UK Membership. - We are committed to your professional growth, offering training and development opportunities in a setting where a "community first, company second" culture thrives. - Our multinational environment is exciting and collaborative, driven by a mission to be the Provider, Partner, and Employer of Choice. Above all, we remain dedicated to caring for our patients and our teammates. What you will do:- Provide overall leadership and operations management of the clinic - Ensure a seamless patient journey and create inviting environments for clients - Liaise effectively with external organisations such as NHS Trusts or the CQC, supported by the Regional Manager - Implement new processes to drive quality improvement initiatives within the clinic - Onboard new teammates efficiently alongside the wider team - Develop positive relationships with patients and handle any complaints - Ensure compliance with clinical, governance, and regulatory systems and policies including Key Lines of Enquiry (KLoE) - Maintain accurate records and timely report submissions To be successful in this role, you’ll need:- Be a Registered Manager with the Care Quality Commission or have a willingness to become one - Possess full NMC registration with appropriate nursing qualifications - Experience in clinical leadership within an outpatient haemodialysis setting - Excellent communication skills and a personable demeanour to effectively connect with your team and patients - A lead by example style that fosters a value-driven culture - A proactive, solution-oriented approach to evolving clinical environments - Strong organisational skills to manage various clinic-related tasks - Evidence of Continued Professional Development, ideally in Renal Care Boston is not just a place to work but a splendid place to live. With its rich history, charming architecture, and delicious local cuisine, Boston offers a lovely backdrop for both your professional and personal life. Come join us and experience everything this wonderful town has to offer! Working with Sanctuary Personnel:Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Sanctuary Personnel

Clinic Manager

4 Clinic Jobs