Medical Records Administrator

Medical Records Administrator | Manchester | Private Hospital | Full-time | Permanent | 37.5 hours per week | £24,882 per annum

Spire Manchester Hospital has an exciting opportunity for an Administrator to join our medical records team on a permanent, full-time basis.

Spire Manchester Hospital offers a comprehensive range of specialist treatments in purpose-built private hospital facilities in Didsbury. Part of the award-winning Spire healthcare group, we're world-class experts offering fast access to specialised and personalised healthcare using some of the latest diagnostic and treatment technologies.

Working Hours: Various shifts from M onday to Friday between 8 am and 6 pm. Occasional weekends will be required

Contract Type: Permanent, Full-time

As Medical Records Administrator, you will provide clerical support within the Medical Records Department to ensure an effective and efficient case note filing and extraction service to all users. This will include retrieval, tracking and filing of case notes, identify and filter case notes in accordance with Spire Policies.

Please be aware that this position is not a typical administrative role and involves a significant number of physical manual tasks.

Duties and Responsibilities (not limited to):

• To record and track, the movement of case notes into each department using Trackfile
• To file case notes and other documentation in order to ensure a prompt and accurate retrieval
  service
• To extract case notes in a timely manner ensuring that items are correctly booked out of the library
  to the new destination and either sent or made available for collection to the ward, clinic or office
  requesting the notes
• To maintain case note folders to agreed standards: filing documentation within designated sections
  of the folders replacing contents into with new folders, in order to support clinicians in locating and
  recording information
• To check the case note attendance details, dates and alert sheets against the Patient Administration
  System to ascertain if the notes can either be destroyed, fall into the category of off-site storage or
  need to be merged with another active set of notes
• To assist in the maintenance of evidence files by checking for completeness, following up requests
  for missing items and ensuring that all documentation received is current and stored in a structured
  format in readiness for inspection
• To liaise with off-site storage representatives in order to ensure timely delivery and collection of
  case notes
• Provide and receive patient information for Consultant clinics and Wards, ensuring that all patient
  information is provided, received and recorded in accordance with GDPR the Data Protection Act
  and Spire policies

Who are we looking for?

• Good standard of secondary education with demonstrable literacy and numeracy skills
• Track record of successful delivery in a similar role, in an office and / or customer service environment
• Knowledge of GDPR and the Data Protection Act
• Computer/IT literate
• Excellent interpersonal and communication skills
• Confident telephone manner with the ability to communicate with a wide range of customers at all levels
• The ability to work effectively as part of a team

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• Save an average of £50 per month with our free onsite car park

We commit to our employees well-being through work life balance, on-going development, support and reward.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and 50 clinics across England, Wales and Scotland, Spire Healthcare pro