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Are you experienced in the full Order-to-cash cycle and confident in financial systems and accounting principles? You will play a pivotal role in ensuring accurate billing, effective credit control and timely collections. This is a newly formed team, offering a unique opportunity to shape its direction and impact. We're looking for an innovative, ambitious self-starter, eager to contribute new ideas. Your input will help define best practices and drive continuous improvement across the Accounts Receivable function. Key Responsibilities Invoicing &amp; Billing <ul> <li> Generate and issue invoices accurately and in accordance with contractual terms. </li> <li> Ensure timely delivery of invoices via appropriate channels (email, portals, etc). </li> <li> Collaborate with internal teams to validate billing data and resolve discrepancies. </li> <li> Maintain detailed records of billing activities and adjustments. </li> </ul> Query Management <ul> <li> Serve as the primary contact for billing-related queries from customers and internal stakeholders. </li> <li> Investigate and resolve discrepancies promptly to maintain customer satisfaction. </li> <li> Escalate unresolved issues to senior stakeholders as needed.</li> </ul> Credit Control <ul> <li> Take full ownership of the credit control process to support optimal cash flow. </li> <li> Proactively collect outstanding balances with customers and manage aged debt. </li> <li> Build strong customer relationships to facilitate timely payments. </li> <li> Negotiate repayment plans and resolve disputes professionally. </li> <li> Maintain accurate records of communications and commitments. </li> <li> Collaborate with internal teams to reduce debtor days and improve performance. </li> </ul> Reporting &amp; Reconciliation <ul> <li> Reconcile customer accounts and ensure accurate allocations. </li> <li> Support month-end and year-end close processes. </li> <li> Provide regular updates on debtor status and risk exposure. </li> <li> Recommend improvements to enhance credit control effectiveness. </li> </ul> Compliance &amp; Audit <ul> <li> Ensure adherence to internal controls and regulatory requirements. </li> <li> Support audits with timely documentation and clear explanations. </li> <li> Contribute to the development of AR policies and procedures. </li> </ul> What you will get: <ul> <li> Competitive Annual Salary </li> <li> The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! </li> <li> Wellbeing support and activities to help you maintain a great work-life balance. </li> <li> 24 hour GP Service to ensure you are the best you can be </li> <li> Career development and training to help you achieve your career goals. </li> <li> Pension contribution to secure your future. </li> <li> Life Assurance for added peace of mind. </li> <li> Enhanced Maternity Package so you can truly enjoy this special time. </li> </ul> There is also a range of other benefits including retail discounts, special offers and much more. About your next employer: You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities &amp; Autism, Children &amp; Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure. #HO

1 Customer Service Administrator Job