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Job Description: Administrator / Receptionist Location: Bupa Durham Clinic, Belmont, Durham. DH1 1TH Contract: Permanent, Full time. Hours: 40 hours a week - Shifts are Monday to Friday 8:00am to 4:30pm Salary: £26,800 + Excellent Benefits We make health happen Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each day. To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively. To contribute as a support network in providing outstanding customer service to our customers (adults and children) every time they touch base with us. You'll help us make health happen by:<ul><li>Greeting and welcoming customers</li><li>Answering, screening and forwarding incoming customer queries via phone calls and proactively managing emails</li><li>Maintaining a well-presented reception and waiting areas</li><li>Ensure all customers have the correct paperwork to support their visit</li><li>Ensure all customer details are correct, customers have arrived, appointments booked, changed, and rescheduled, where applicable</li><li>Collect post, open, date stamp, distribute, and post outgoing post</li><li>Working as part of a team</li><li>Ensure compliance with the business Quality Management System</li></ul>Key Skills / Qualifications needed for this role:<ul><li>Excellent communication skills both written and verbal</li><li>Deliver an outstanding customer service by being friendly and welcoming</li><li>Well organised, reliable and have a proactive attitude</li><li>Computer literate</li><li>Knowledge of medical terminology (desirable)</li></ul>Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:<ul><li>25 days holiday, increasing through length of service, with option to buy or sell</li><li>Bupa health insurance as a benefit in kind</li><li>Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!</li><li>Interest- free annual travel Loan to enable the purchase of public transport annual season tickets</li><li>Wagestream - Have early access up to 40% of your earned wages within minutes</li><li>Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan</li><li>My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing</li></ul>Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Administration Locations: Clinics - Durham

Bupa

We make health happen

Our people promise

Our people products - what we offer you

Administrator / Receptionist

Receptionist/Workforce Coordinator Department: Site Support Roles Employment Type: Permanent - Part Time Location: Burston House Compensation: £20,860 / year Description Priory Burston House is looking to recruit a Workforce Coordinator to join the team. This is a full time 30 hours role to cover the late shift. The pattern is 14:00 - 20:30 hours (6 hours per day Monday to Friday. With a 30 minute unpaid break. There may also an expectation to occasionally cover the early shift (in replacement of the late shift) during holiday and sickness absence. Priory Burston House, located in the historic market town of Diss, near the border of Suffolk, provides level 2 rehabilitation for male patients with a learning disability. Across rehabilitation and low secure care, our specialist learning disability service also cares for adults who may have complex mental health needs, including autism and personality disorders. What you'll be doing You'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn't involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.<ul> <li>The role will be fully accountable for ensuring that the Priory internal rostering system is updated for all the wards in the hospital, this will include </li> <li>Liaising with Ward Managers to ensure permanent employees are rostered a minimum of 8-12 weeks in advance including appropriate planning for holiday and training in line with the ward staffing ladders </li> <li>Will seek to fill vacancies in the shifts with overtime and bank in the first instance</li> <li>Will be the liaison for site for temporary agencies to fill vacant shifts when all other avenues have been exhausted</li> </ul> You can find additional information in the attached job description. What you'll bring to the role Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. The ideal candidate will have a good standard of general education, with GCSEs or equivalent in Maths and English, and be competent in the use of software, including Microsoft Office. They will demonstrate a high standard of written and verbal communication skills and be able to respond effectively to time-critical situations. Strong administrative abilities, such as accurate note-taking, combined with excellent time management and organisational skills, will enable them to prioritise and multi-task efficiently. They should be confident in challenging more senior colleagues when appropriate, as well as asking for help when needed. A proactive, self-starting approach, coupled with the ability to use initiative, is essential, as is attention to detail and a positive response to a demanding, varied, and time-sensitive role. The candidate must be capable of dealing with multiple issues simultaneously in a highly dynamic environment. While experience in roster management and within healthcare is desirable, it is not essential. Previous experience of working in a standalone role, particularly in a fast-paced and changing environment, and the ability to manage their own workload effectively, will be highly beneficial. For more information about the role, you can email <a href="mailto:MollyTurner@priorygroup.com" target="_blank">MollyTurner@priorygroup.com</a> What we will give you in return We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. <ul> <li>Free on-site parking</li> <li>Birthday Holiday - your birthday as an extra days annual leave</li> <li>Enhanced maternity pay</li> <li>Contributory pension scheme</li> <li>Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)</li> <li>Access to development opportunities</li> <li>Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel</li> <li>Leadership &amp; management development</li> <li>Long service award</li> <li>Refer a friend bonuses</li> </ul> Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

Priory

Careers at Priory

Receptionist/Workforce Coordinator

Job Description: Administrator / Receptionist Location: Bupa Basinghall Clinic, London EC2V 5BQ Contract: Permanent, Full time. Hours: 40 hours a week - Shifts are Monday to Friday (with the occasional Saturday) covering various shifts (7.15am to 4.15pm, 9.00am to 6.00pm and 11.00am to 8.00pm) Salary: £29,300 + Excellent Benefits Closing Date: Thursday 22nd January We make health happen Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each day. To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively. To contribute as a support network in providing outstanding customer service to our customers (adults and children) every time they touch base with us. You'll help us make health happen by:<ul><li>Greeting and welcoming customers</li><li>Answering, screening and forwarding incoming customer queries via phone calls and proactively managing emails</li><li>Maintaining a well-presented reception and waiting areas</li><li>Ensure all customers have the correct paperwork to support their visit</li><li>Ensure all customer details are correct, customers have arrived, appointments booked, changed, and rescheduled, where applicable</li><li>Collect post, open, date stamp, distribute, and post outgoing post</li><li>Working as part of a team</li><li>Ensure compliance with the business Quality Management System</li></ul>Key Skills / Qualifications needed for this role:<ul><li>Excellent communication skills both written and verbal</li><li>Deliver an outstanding customer service by being friendly and welcoming</li><li>Well organised, reliable and have a proactive attitude</li><li>Computer literate</li><li>Knowledge of medical terminology (desirable)</li></ul>Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:<ul><li>25 days holiday, increasing through length of service, with option to buy or sell</li><li>Bupa health insurance as a benefit in kind</li><li>Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!</li><li>Interest- free annual travel Loan to enable the purchase of public transport annual season tickets</li><li>Wagestream - Have early access up to 40% of your earned wages within minutes</li><li>Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan</li><li>My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing</li></ul>Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Locations: Clinic - Basinghall

3 Admin Receptionist Jobs in England