Ward Clerk - Victory Ward

Detailed job description and main responsibilities

Key Responsibilities

• Bed and Patient Management
  • Admit, discharge, and transfer patients using the Bed Management System.
  • Review EDNs as required, ensuring that patients' personal details are accurate and up to date on the PAS System and EPR.
  • Input and amend information on the bed occupancy system for nursing staff.
  • Print handover lists and other relevant documents using electronic patient systems as necessary.
• Communication and Coordination
  • Attend board rounds and update Teletracking with current information, including confirmed discharges and any queries.
  • Request bed cleaning appropriately in line with IPC alerts.
  • Liaise with specialty pathway coordinators regarding EDNs and GP admittance notifications for completion by medical staff.
  • Arrange ambulance transportation where authorised.
• Patient Records and Documentation
  • Receive, process, and maintain patients' case notes, ensuring they are available for ward rounds.
  • Collect patients' case notes from the Health Records Department or Transit Area as required.
  • Maintain and update patient paperwork to ensure readiness for ward rounds.
  • Ensure the Patient Front Sheet contains accurate and current information.
  • File, update, and maintain all patient records in accordance with Trust procedures.
  • Collect and record ethnic and religious data on the PAS system.
• Overseas and Financial Administration
  • Act as Stage One Officer to determine overseas patients' liability for treatment charges and inform the Overseas Officer accordingly.
  • Liaise with the General Office regarding patients' pensions, benefits, and safe custody of valuables.
  • Assist nursing staff with processing patients' property and valuables, ensuring compliance with Trust policy.
  • Deliver post, diagnostic forms, and prescriptions to relevant departments and collect medications from Pharmacy as required.
• Ward Support and Supplies
  • Organise and book departmental clinics on the PAS system, ensuring documentation and patient details are correct and updated as needed.
  • Order and maintain ward stationery and supplies through Integra and the NHS Supply Chain.
  • Order patient-related supplies using the Teletracking System.
  • Complete and forward routine maintenance requests to the Estates Department.
  • Support ward staff with supply orders and liaise with Procurement when necessary.
• Patient and Visitor Support
  • Greet patients and visitors on arrival to the ward, providing assistance and responding to doorbells and general enquiries.
  • Answer telephone calls, take and relay messages, and refer calls appropriately.
  • Support ward staff by making post-discharge calls to patients as required.
• Clinical Administration
  • Complete VTE documentation on the PAS system.
  • Ensure that all patient administration tasks are completed accurately and in a timely manner, maintaining confidentiality and professionalism at all times.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name
Medway NHS Foundation Tru