Therapy Services Administrator

Therapy Services Administrator

Department: Site Support Roles

Employment Type: Permanent - Full Time

Location: Priory Hospital North London

Compensation: £25,783 / year




Description
Priory Hospital North London is looking to recruit a Therapy Service Administrator to join the team. This is a full time 37.5 hours role.

Located in London, in a peaceful and secluded part of Southgate, Priory Hospital North London is set within a striking Grade I listed building, overlooking beautiful parklands.

It's one of the UK's leading centres for the treatment of a range of mental health difficulties, Since North London first opened its doors in 1986, we have worked tirelessly to establish our excellent reputation as a specialist provider of mental health care.




What you'll be doing
You'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn't involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

• Coordinate appointment scheduling and manage patient referrals to ensure smooth service delivery.
• Maintain accurate and up-to-date patient records and therapy documentation in compliance with data protection policies.
• Provide administrative support to therapists and management, including preparing reports and handling correspondence.
• Act as the first point of contact for patients and external stakeholders, delivering excellent customer service.
• Assist with the organization of team meetings, training sessions, and service audits.

You can find additional information in the attached job description.




What you'll bring to the role
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

The ideal candidate will have previous experience in an administrative or clerical role, preferably within a healthcare or therapy service environment. Strong organizational skills, attention to detail, and the ability to manage competing priorities are essential. Excellent communication and interpersonal skills are required to liaise effectively with patients, clinical staff, and external partners. Proficiency in using healthcare management systems and standard office software is expected. A flexible, proactive approach and a commitment to maintaining confidentiality and data protection standards are key.

For more information about the role, you can email AndreaStroyd@priorygroup.com




What we will give you in return
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Free on-site parking
• Birthday Holiday - your birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.