Imaging Administrator

Imaging Administrator/Spire Nottingham/Tollerton/Full Time

Spire (Blank) Hospital has an exciting opportunity for (Blank) to join the team on a (Blank) basis.

Duties and responsibilities:

To ensure an exemplary level of administration support and customer service to all patients, consultants, GPs and hospital staff that meets and strives to exceed all of our customer's expectations.To present a high standard of personal appearance together with total confidentiality in every aspect of work at all times.To provide information to patients, consultants and other relevant departments in a timely and courteous manner.To provide an efficient imaging administration service within the hospital utilising all necessary hospital IT programs while operating within established policies and procedures.

• Welcoming, registering and booking appointments for all patients in a warm, professional and caring manner.
• Provide and maintain an efficient bookings system for all in and out-patients using a computerised system (SAP and RIS) for GPs, consultants and other users.
• Collate all necessary paperwork to enable radiographer/radiologist to undertake/report the examination.
• Responsibility for the efficient management of imaging bookings, liaising with department staff as appropriate.
• To present a professional, smart image at all times, ensuring adherence to the uniform policy.
• Manage the department phone calls in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
• Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant/staff information. Adhering to all Information Governance processes
• Maintain departmental electronic and manual filing systems accurately (RIS, Mammography paperwork)
• Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant/staff information. Adhering to all Information Governance processes
• To undertake any training or development as required to acquire skills and knowledge to undertake role competently.
• To assist in the training of new staff as required.
• Undertake any other duties appropriate to the position as delegated by departmental manager. This may include report issuing; specialist appointment bookings.
• To present a professional, smart image at all times, ensuring adherence to the uniform policy.
• To undertake all work in accordance with company policy and procedures, ensuring familiarity with the Health and Safety at Work Act, including moving and handling and fire procedures.
• To work in a flexible manner at all times and cover annual leave/sickness of other team members within the imaging team.
• To maintain stationary stock levels

Who we're looking for:

• Educated to GCSE standard in English and Maths.
• Previous experience in a similar environment is desirable but not essential
• A knowledge of medical terminology is desirable but not essential, along with a working knowledge of SAP or a similar patient booking system
• Ability to pay attention to detail and produce and maintain accurate records
• Good interpersonal, organisational and communication skills
• Excellent keyboard skills
• Ability to work effectively as part of a team

Benefits:

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

Our Values:

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion.
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

We commit to our employees' well-being through work life balance, on-going development, support and reward.

"Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and