Pathways to Independence, Rochester, Kent

SIG Pathways works across Kent and Medway, supporting vulnerable single people experiencing homelessness and social and health inequalities with multiple complex support needs. We specialise in working with people in the criminal justice system, people who have committed offences, and people who may have been homeless and spent time in prison.

We offer 31-bed spaces in Maidstone to vulnerable adults who require support and temporary accommodation. We provide support and housing to the most vulnerable individuals in the area who may have experienced homelessness, substance use, mental health issues, criminal justice history or those fleeing other areas. We offer information and guidance along with daily support to give people the skills to move into permanent accommodation.

We offer counselling and coaching to address trauma recovery, minimise harmful behaviour and anxiety, improve coping techniques and encourage healthy eating and daily living skills to increase tenancy sustainment.We can also provide access to local leisure, training, and employment opportunities, as well as education and practices that enhance literacy and numeracy skills.Residents have access to a team of Support Coaches who visit services weekly to ensure they are making progress.

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Service Manager careers

Service Managers play a pivotal role in leading our dedicated team to deliver high-quality, person-centered support for service users. They oversee accommodation projects that provide safe and stable housing for individuals experiencing homelessness and ensure that tailored support is available for those with complex needs. They also manage our Peer Mentoring Outreach Service.

Key responsibilities include:

• Leadership & Management: Lead, motivate, and develop a team of staff and volunteers to provide high-quality services.
• Service Delivery: Overseeing the provision of accommodation and outreach services, ensuring they meet the needs of individuals affected by homelessness, complex needs, and the criminal justice system.
• Partnership Working: Work collaboratively with statutory agencies, charities, and community organisations to coordinate support and build effective referral pathways.
• Budget & Compliance: Manage budgets, ensure compliance with relevant regulations and standards, and meet contractual obligations.
• Strategic Development: Drive continuous service improvement, implementing new initiatives to enhance outcomes and address the evolving needs of service users.

Social Interest Group benefits for staff in Rochester, Kent

• Supportive and inclusive working environment
• Competitive salary and benefits package
• The opportunity to make a real impact on people’s lives
• 25 days annual leave, increasing with the length of service
• Ongoing Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

Why choose us

At Social Interest Group (SIG), we are more than just a workplace—we are a community that empowers our employees to make a meaningful difference in the lives of those we serve. Here’s why joining our team as a Service Manager could be the career move you’ve been searching for:

1. Mission-Driven Work:

We are dedicated to supporting individuals facing the most challenging circumstances, from homelessness and mental health struggles to substance misuse and contact with the criminal justice system. As a Service Manager, you will be at the forefront of transforming lives and fostering a sense of dignity and independence for those in need.

2. Collaborative Environment:

At SIG, you’ll work alongside a passionate and diverse team committed to delivering high-quality, person-centered care. We pride ourselves on fostering a supportive, inclusive, and collaborative environment where every team member’s contribution is valued.

3. Comprehensive Benefits Package:

We offer a competitive salary and an array of benefits, including 25 days of annual leave (increasing with tenure), an Employee Assistance Program, eligibility for the Blue Light Discount Card, life assurance, and access to the cycle-to-work scheme. Your well-being is important to us, which is why we also provide regular reflective practice sessions with an external therapist.

4. Real Impact:

This isn’t just a job—it’s an opportunity to play a pivotal role in shaping services that make a tangible impact on individuals and communities. Your leadership will contribute to innovative programs like our Peer Mentoring Outreach Service and help shape the future of accommodation support services.

Join SIG and become a part of a dynamic, mission-driven organisation that champions social change and provides the opportunity to lead with purpose and passion.

Practical information about working here

Rochester is a historic city in northern Kent, situated on the River Medway and approximately 30 miles southeast of London. Famous for its stunning Norman castle, beautiful cathedral, and connections to Charles Dickens, the city blends history with modern convenience. Rochester offers a variety of shops, from independent boutiques along its charming high street to larger retail options in nearby Chatham's Pentagon Shopping Centre.

For entertainment, the city boasts annual festivals, a lively arts scene, and venues like the Medway Little Theatre. There are also plenty of cafes, pubs, and restaurants to enjoy. Families benefit from a range of schools, including highly regarded grammar schools like Rochester Grammar and the King's School, as well as several good primary options.

Rochester is well connected by road, bus, and rail, making it easily accessible from London and other parts of Kent. Regular Southeastern services provide fast trains to London St Pancras in just over 30 minutes, as well as slower routes to London Victoria and Charing Cross.