Highlands House, Tunbridge Wells, Kent

Highlands House in Tunbridge Wells is part of Kent and Medway Mental Health NHS Trust, delivering specialist mental health services to the local community.

The team provides an assessment of an individual’s current needs and provides treatment for service users with moderate to severe mental health needs. This includes a comprehensive assessment of mental health needs and, where required, we will work alongside our social care colleagues in Kent County Council and other external partners within the health care system.

The team includes community mental health nurses, occupational therapists, psychological services and support staff and also works in partnership with social care.

Types of care offered at Highlands House

• Comprehensive assessments
• Treatment and support
• Therapeutic interventions
• Psychological services
• Occupational therapy
• Support worker care
• Multidisciplinary team (MDT) care
• Partnership working

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Careers at Highlands House with the NHS

The multidisciplinary team (MDT) framework in Tunbridge Wells consists of Nurses, OTs, Healthcare Workers (Support Workers), Psychiatrists and Psychologists.

From your first days with us we will do our best to help you develop a career pathway that fits your ambitions.So, from day 1 KMPT is committed to supporting you and this includes a comprehensive induction programme. The programme's duration depends on your role and can be from 2 days to 4 weeks. This induction programme provides an excellent opportunity for you to meet and engage with KMPT’s diverse range of subject specialists and it will include the required training for your specific role.

Mental Health Nurses

Mental health nurses lead shifts, coordinating quality patient care, implementing therapeutic interventions and administering medication if required. Nurses will be considering the medical requirements of patients and monitoring physical as well as mental health. Nurses develop strong communication skills so that they can work successfully within the multidisciplinary team (MDT) of psychiatrists, psychologists and healthcare workers, as well as within the multi-agency team where required (police, social care colleagues, KMPT discharge coordinators and others).

Support Workers

Day-to-day Support Workers will be working with patients and observing patients. They will have a good deal of interaction with patients, and be able to provide them with therapeutic activities too. Where a patient is at risk to themselves Support Workers may be asked to provide 1-2-1 support and observation, monitor and complete the necessary forms.Support Workers are there to support patients with their personal care, daily living and from time-to-time will be required to accompany them on escorted leave.

They work alongside their nursing colleagues, occupational therapists (working together to design therapeutic activities), and psychologists. They support all of the team!

Occupational Therapists

The O.T provides assessment & therapeutic interventions. These may include cooking, creative, physical activities among others. OTs will plan and implement therapeutic activities. For instance, they might help them in the kitchen, assist them with rehabilitating their cooking skills or join them in artwork therapy. They’ll work closely with the healthcare workers to design therapeutic activities. As an OT, you’ll be helping to treat patients by building their independence, teaching them new skills, and rehabilitating them.

Psychologists

Psychologists provide psychotherapy, therapeutic intervention and talking with patients about their mental health needs.

Practical information about working at Highlands House

Tunbridge Wells is located in Kent, on the border with East Sussex, and about 30 miles southeast of central London. The town offers a range of entertainment, including theatres like the Assembly Hall Theatre, live music venues like The Forum as well as cinemas, and art galleries. There are also plenty of pubs, restaurants, and bars, plus green spaces like Calverley Grounds and Dunorlan Park.

For young families, the area boasts a selection of well-regarded primary and secondary schools, including grammar schools like Tunbridge Wells Grammar School for Boys and Tunbridge Wells Girls' Grammar.

The town is well connected by major roads, bus routes, and train lines, making it accessible from London and surrounding areas in Kent and East Sussex. The A26 runs directly through the town, connecting it to nearby Tonbridge to the north and Crowborough and Uckfield in East Sussex to the south. The A21 is also nearby, providing a direct route to London and the M25 motorway, which is convenient for accessing the wider Southeast.

Tunbridge Wells is served by several bus routes, including services which provide frequent buses to local destinations like Tonbridge, Sevenoaks, and Maidstone, as well as to nearby villages.

There are also express bus services to other parts of Kent and East Sussex. For train travel, Tunbridge Wells station offers regular services to London Charing Cross, London Cannon Street, and Hastings. The journey to central London typically takes around 50 minutes. Additionally, High Brooms station just north of the town offers alternative access to the same line, with frequent services to nearby towns and London.