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Are you an experienced Functional Assessor, or a healthcare professional looking to start a new career path? Embrace a fully remote role as a Functional Assessor and make a real difference in people's lives. With a salary ranging from £39,500 to £48,000 depending on experience, you will benefit from annual pay reviews and a supportive, clinically-led environment. Advo is a healthcare organisation through and through, with clinicians working in our highest management positions and shaping our group ethos. With more than 10 years of experience delivering government assessment services and a commitment to professional development and training, Advo is an established provider and one of the best places to work as an assessor in the UK. About the role If you are an Experienced Functional Assessor with DWP approval, you will know what the role entails and will not be required to go through the same training programme. However, if you have never been a Functional Assessor before, donâ€™t worry, we can support you in your career change with our accredited training programme and dedicated support structure. You will play a crucial role in the functional and disability assessments process, a service that touches the lives of millions of people in the UK. You will work autonomously to assess the cases of people who are applying for the Personal Independence Payment (PIP) benefit or a Work Capability Assessment (WCA) as part of the DWPs Health Assessment and Advisory Services (HAAS). This will involve holding consultations and writing fair and accurate reports. You will only work to assess people for PIP or a WCA, not both. As part of your application process, we will advise you on which service you will work on and discuss what your training will involve. Salary and benefits <ul><li> Between £39,500 and £48,000 Per Annum, based on experience</li><li>Annual salary reviews</li><li> Cost of your professional membership covered by us</li><li> Work-life balance through remote working patterns</li><li> 25 days annual leave (+ bank holidays)</li><li> Company sick-pay (up to an annual cap)</li><li> Flexible / part-time working &amp; family friendly ethos</li><li> DWP approved training and support programme provided</li><li> Discounts and other perks</li><li> Charity time gifting</li><li> Extra cash rewards and incentives</li><li> Free physio and other wellbeing support</li></ul>You can learn more about the benefits of working at Advo Health here . Key responsibilities<ul><li> Holding telephone or video consultations with people who are applying for the Personal Independence Payment (PIP) benefit or a Work Capability Assessment (WCA).</li><li> Assessing a variety of complex conditions and impairments.</li><li> Using your strong verbal communication skills and write high quality, fair and accurate assessment reports using a special IT system.</li><li>Working with your line manager to advance your own professional development and career as a Functional Assessor.</li></ul> Essential experience and qualifications<ul><li> Minimum of 12 months post-registration experience working as an Nurse (RGN, RMN, RNLD), Paramedic, Physiotherapist, Pharmacist or Occupational Therapist.</li><li> You must hold full registration with one of the following professional bodies: Nursing and Midwifery Council (NMC) Health and Care Professions Council (HCPC) General Pharmaceutical Council (GPC)</li></ul> Our goal is for Advo Health to be a workplace that creates a sense of belonging for everyone. This means that we actively work to promote equal opportunities across all that we do, including when we recruit new talent.

Advo Health

We Are Advo

Your next career as a Functional Assessor with Advo Health

Functional Assessor - Remote

Job overview Please note, at this stage, the role is open only to internal staff (including NHSP and Agency staff currently on placement within our organisation) and staff substantively employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Any individual who is at risk of redundancy will be given priority, provided they meet the essential criteria. The Community Rehabilitation Service provides a flexible range of mental health interventions to help clients complex mental health needs to manage their mental health more effectively and remain in their own homes. The team works in close partnership with Social Care and housing providers to ensure each client has the necessary resources available to enable them to engage in their rehab journey. Across the Community Rehabilitation teams, the clinical team consists of Occupational Therapists, Psychologists, Nurses, and VCSE Workers. We currently have an exciting opportunities for two enthusiastic and motivated Healthcare Support Worker to join our North Kent Community Rehabilitation Service. Post one will cover Dartford, Gravesend and Swanley. Post two will cover Medway and Swale. Individuals may be expected to ensure the team is able provide input between the hours of 08:00 and 20:00 according to the needs of the service, including working some evenings, weekends and public holidays. Main duties of the job<ul> <li>You will work as part of a Community Rehabilitation Team , focusing on the direct needs of service users. </li> <li>Under the guidance and supervision of the Multi-Disciplinary Team, you will provide support and give time to an allocated group of service users in order to promote their recovery and maintain them in their community environment. You will be promoting and facilitating therapeutic activity, promoting self-care and supporting with activities of daily living.</li> <li>You will support service users to identify their needs and to assist Clinicians to plan, implement and evaluate individual care plans.</li> <li>You will be working to the recovery model to support the service user to work towards their identified goals. </li> <li>Giving physical health checks and physical health care as required or instructed, documenting the physical health checks on the early warning scoring system (MEWS), chart and reporting changes to the nurse/healthcare professional in charge.</li> <li>Undertaking day-to-day tasks as allocated by Nurse/healthcare professional.</li> </ul> The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010). Working for our organisation We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year. Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident. Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together. Detailed job description and main responsibilities Please refer to the attached job description for the full details on the responsibilities and person specification Person specification Training and Qualifications Essential criteria<ul><li>Good general education, competent in literacy and numeracy</li> <li>NVQ or equivalent in a relevant subject (e.g. Health and Social Care) or be prepared to work towards this</li> </ul>UK driving licence and have access to a car/vehicle Essential criteria<ul><li>The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).</li> </ul>Experience Essential criteria<ul><li>Experience of working with individuals with complex mental health problems.</li> <li>Experience of working in a community mental health setting.</li> </ul>Desirable criteria<ul><li>Experience of implementing rehabilitation plans.</li> <li>Experience of individual and group work.</li> </ul>Knowledge and Skills Essential criteria<ul><li>An awareness of enduring mental health disorders.</li> <li>A basic understanding of the Recovery Model.</li> <li>An awareness of the impact of mental health needs on clients, families and carers.</li> <li>Ability to follow specific directions as required.</li> <li>An ability to form rapport with individuals and groups.</li> <li>An ability to maintain a high degree of professionalism at all times, even in challenging/complex situations.</li> <li>Ability to work autonomously and cooperatively as part of an interdisciplinary team, showing an awareness of team dynamics.</li> <li>Ability to communicate information using a variety of mediums.</li> <li>Basic awareness of clinical governance.</li> <li>Effective organisational/planning and decision-making skills.</li> <li>Sound knowledge and practice of IT skills.</li> <li>To be able to travel efficiently throughout the area.</li> </ul>Desirable criteria<ul><li>An awareness of social activities and amenities within the local community.</li> <li>Knowledge of benefits and employment systems.</li> <li>Basic health and safety awareness.</li> <li>A basic understanding of the Mental Health Act.</li> </ul>Important Information: In cases where we receive a high volume of applications for a post, it may be necessary to bring the closing date forward. Please submit your completed application as early as possible to avoid disappointment. Due to the high volume of applications received, it is not possible to respond individually to your application. Should you not hear from us within six weeks of the vacancy closing, please assume that your application has not been successful. Probation Period. New employees external to the trust are subject to a six-month probationary period. To deliver an effective service it is essential in some of our roles that you are able to travel between work bases in a timely manner. Production of false or forged documents/qualifications in order to obtain employment is a criminal offence and will be reported to the Police. Disclosure and Barring Service Check. Certain roles are subject to criminal record checks called Disclosure and Barring Service (DBS) checks. Therefore, you will be required to submit a completed Disclosure form to the Disclosure and Barring Service. Kent and Medway Mental Health NHS Trust are signed up to NHS England's Sexual Safety in Health Care Organisational Charter The trust takes a systematic zero-tolerance

Kent & Medway NHS & Social Care Partnership Trust

Kent and Medway Mental Health NHS Trust

Careers at Kent & Medway Mental Health NHS Trust

Healthcare Support Worker

Job overview Please note, at this stage, the role is open only to internal staff (including NHSP and Agency staff currently on placement within our organisation) and staff substantively employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Any individual who is at risk of redundancy will be given priority, provided they meet the essential criteria. We are Kent and Medway Mental Health NHS Trust, providing mental health, learning disability and specialist services, serving 1.8 million people across the county. Are you looking for a new and exciting opportunity? Are you an exceptional candidate who wants to be part of an innovative and evolving service? The Kent &amp; Medway Mental Health Crisis Line is expanding and it's an exciting time to join us. The service provides a mental health crisis line, offering urgent mental health help and support over the phone to members of the public who are not currently receiving care and treatment from KMPT services. It also provides a referral management function for professionals. This is a critical role within the organisation as the first point of contact for those contacting secondary mental health care. We operate 24/7 and staff are required to work across a full roster period, including early, late and night shifts. We can offer roles on both a full and part time basis. The primary team base is at Eastern and Coastal Area Offices on the St Martins Hospital site in Canterbury. After an initial office-based induction period, there is some flexibility to work from home on an agile basis, for up to two shifts per week for full time staff. Main duties of the job As a call handler within our service, you will be the first person that callers speak to, so excellent communication and customer service skills are essential. You will be responsible for undertaking initial screening of callers, using defined processes, to offer advice, reassurance, or signposting. You will be supported by a qualified mental health clinician. Our contact centre-based service utilises an online telephone system, so applicants must be confident computer users. You will also be required to enter details into our clinical systems promptly. All staff receive a comprehensive induction when they join the service, supporting you to develop skills appropriate to your new role. Working for our organisation We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year. Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident. Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together. Please refer to the attached job description for the full details on the responsibilities and person specification Detailed job description and main responsibilities Please see the attached job description for full details of the main duties and responsibilities of the role. Person specification Training, Qualifications and Registration Essential criteria<ul><li>GCSEs x 5 (Grade A-C) or equivalent</li> <li>Level 3 Qualification (NVQ 3 or equivalent)</li> </ul>Knowledge and Skills Essential criteria<ul><li>Self-motivated and able to work under own initiative</li> <li>Customer Care</li> <li>Excellent verbal, interpersonal and written communication skills.</li> </ul>Experience Essential criteria<ul><li>Professional/lived experience of working with individuals with mental health difficulties</li> <li>Work with electronic systems</li> </ul>Desirable criteria<ul><li>Contact / call centre experience</li> <li>NHS experience</li> </ul>Important Information: In cases where we receive a high volume of applications for a post, it may be necessary to bring the closing date forward. Please submit your completed application as early as possible to avoid disappointment. Due to the high volume of applications received, it is not possible to respond individually to your application. Should you not hear from us within six weeks of the vacancy closing, please assume that your application has not been successful. Probation Period. New employees external to the trust are subject to a six-month probationary period. To deliver an effective service it is essential in some of our roles that you are able to travel between work bases in a timely manner. Production of false or forged documents/qualifications in order to obtain employment is a criminal offence and will be reported to the Police. Disclosure and Barring Service Check. Certain roles are subject to criminal record checks called Disclosure and Barring Service (DBS) checks. Therefore, you will be required to submit a completed Disclosure form to the Disclosure and Barring Service. Kent and Medway Mental Health NHS Trust are signed up to NHS England's Sexual Safety in Health Care Organisational Charter The trust takes a systematic zero-tolerance approach to tackle any unwanted, inappropriate and/or harmful sexual behaviours within the workplace and in our care provision. We are committed to sexual safety which encompasses prevention, support and decisive action against perpetrators. We are committed to keeping you and our patients safe. Use of AI when writing job applications While AI tools can be helpful in generating ideas and drafting initial versions, they should never be the sole source for writing your job application. AI cannot truly understand the specific job you're applying for or what makes you a good fit. Therefore, it's crucial to personalise any AI-generated content to accurately reflect your skills, experiences, and aspirations. Relying solely on AI to write your application may result in generic, impersonal, and potentially inaccurate content. Always review and refine any AI-generated text to ensure it effectively communicates your experience, skills, accomplishments, and aspirations, and demonstrates your suitability for the position.

Kent and Medway Mental Health NHS Trust Crisis Line Call Handler

Job overview Please note, at this stage, the role is open only to internal staff (including NHSP and Agency staff currently on placement within our organisation) and staff substantively employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Any individual who is at risk of redundancy will be given priority, provided they meet the essential criteria. We are looking for a part-time (32 hours/week) committed Band 8c Consultant Clinical/Counselling Psychologist or Psychotherapist to take on the Clinical Lead for MHT/MHT+ Psychological Therapy Services in East Kent, on a 6-month secondment basis. You will be based at Eureka Place in Ashford and the role consists of supporting the MHT/MHT+ Psychological Therapy Services in Ashford/Canterbury, South Kent Coast and Thanet. These services consist of a team of psychological practitioners of several disciplines providing a comprehensive and multidisciplinary service to adults with complex and enduring mental health conditions. The teams provide clinical interventions such as individual psychological therapy (including EMDR, CBT, psychodynamic, art therapy and integrative) and group therapy (including MBT, DBT and art therapy groups), as well as supporting the wider MHT/MHT+ teams with training, supervision and consultation. We have strong links with the South Thames Clinical Psychology Training Centre, attached to Canterbury Christ Church University, and offer training placements to clinical trainees as well as other Counselling Psychology and Psychotherapy training courses. These links also provide access to a variety of post-qualification training courses and events. The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010). Main duties of the job To provide professional and clinical leadership in the provision of Psychological Practice to adults with severe and enduring mental health difficulties, aged 18 and upwards, within the East Kent Directorate served by Kent &amp; Medway NHS Trust. In particular:<ul> <li>To ensure the planning and development of a strategic response to service need, interpreting professional policies and ensuring that the service operates at the highest level of quality and current best practice and taking a major role in the development and implementation of policy for the service system as a whole </li> <li>To provide clinical services at a high level of expertise, supporting and advising colleagues on all issues concerned with psychological practice and providing expert clinical consultation and professional guidance to other psychological practitioners and MDT staff.</li> <li> To lead on psychological practice in the Service.</li> </ul> The post holder will be expected to participate in the Kent and Medway Mental Health NHS Trust senior manager on call rota. Working for our organisation We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. We care for over 2,000 people in our hospitals and 54,000 in the community each year. Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident. Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together. Take a look at our Consultant Clinical Forensic Psychologist Video Take a look at our Clinical Associate Psychologist Video Detailed job description and main responsibilities Please refer to the attached job description for the full details on the responsibilities and person specification We are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one. Person specification Knowledge and Skills Essential criteria<ul><li>Ability to comprehend and communicate verbally and in writing highly complex and sensitive information in a manner appropriate to a range of settings and audiences, including complex highly emotive situations and those with significantly impaired communication capacities.</li> <li>Ability to analyse and manage complex multi-factorial clinical information from a range of sources integrating it into a formulation utilising a variety of psychological perspectives.</li> <li>Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group and mental health.</li> <li>Ability to organise own workload effectively, prioritising a complex range of tasks and responsibilities to meet agreed deadlines.</li> <li>Adequate keyboard skills and sound understanding of I.T. packages</li> </ul>Desirable criteria<ul><li>High level knowledge of the theory and practice of at least two specialised psychological therapies</li> </ul>Training, Qualifications and Registration Essential criteria<ul><li>Achieved grade will refer to JD depending if Psychologists or Psychotherapists</li> </ul>Desirable criteria<ul><li>Achieved grade</li> </ul>Experience Essential criteria<ul><li>Experience working as a qualified specialist psychologist / psychotherapist for a minimum of six years in the NHS, including substantial post-qualification experience within the speciality where the post is located.</li> <li>Experience of minimum of 100 hours specialist clinical supervision in this area of practice</li> <li>Experience of providing supervision on psychological work to MDT staff &amp; psychological practitioners.</li> <li>Experience of working successfully in a multi-disciplinary team context, providing clinical leadership and promoting effective team working.</li> <li>Experience of managing applied/assistant psychologists and psychological therapists</li> <li>Experience of facilitating reflective practice, post incident debriefs and complex case discussions</li> </ul>Important Information: In cases where we receive a high volume of applications for a post, it may be necessary to bring the closing date forward. Please submit your completed application as early as possible to avoid disappointment. Due to the high volume of applications received, it is not possible to respond individually to your application. Should you not hear from us within six weeks of the vacancy closing, please assume that your application has not been successful. Probation Period. New employees external to the trust are subject to a six-month probationary period. To deliver an effective service it is essential i

Consultant Psychologist/Psychotherapist and Clinical Lead

Client Referral Coordinator Application Deadline: 31 December 2025 Department: Corporate Services Employment Type: Permanent - Full Time Location: Customer Services Centre Reporting To: Team Leader Compensation: £24,570 / year Description A Customer service function which is open 365 days a year, acting as the first point of contact for all self-paying clients looking to take their initial first steps into Treatment, and NHS professionals in supporting emergency bed placements, throughout our national network of Hospitals. We are a non- clinical function who provide available options for them to make informed choices on the best treatment pathways Location of the role: Customer Service Centre, Ground Floor, Admiralty House, 9 Fudan Way, Stockton on Tees, TS17 6EN What you'll be doing Inbound call centre, providing a customer centric experience. We are dedicated to providing prospective clients with the range of treatment options available, and assisting them take their first steps into the most suitable pathway Duties include but are not limited to:<ul> <li>Answering inbound client calls surrounding initial treatment enquiries</li> <li>Answering client emails surrounding initial treatment enquiries</li> <li>Accurate logging of client data into internal systems, and in line with GDPR guidelines</li> <li>Liaising with internal and external stakeholders in helping clients access treatment</li> <li>Ability to recognise vulnerability and following safeguarding protocols when necessary</li> <li>Tailoring available services in line with client needs</li> <li>Arranging funding for NHS services </li> </ul> What you'll bring to the role<ul> <li>Ability to work to call KPIs and internal quality standards </li> <li>A minimum of 2 years previous experiences in a client facing role </li> <li>Someone with excellent verbal and written communication skills </li> <li>Someone with the ability to lone work, and also work as part of a team </li> <li>Confidently handle calls where you will talk about difficult subjects, support vulnerable customers, and deliver solutions with care and empathy </li> <li>Ability to work a varied shift pattern including weekends, evenings and nights</li> <li>Good knowledge of Mental health conditions and services is desirable </li> </ul> What we will give you in return We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. <ul> <li>25 days Annual Leave + Bank Holidays + additional day's leave for your Birthday! </li> <li>Annual leave entitlement increases based on length of service: 27 days after 5 years' service and 30 days after 10 years' service</li> <li>Length of service recognition awards - every 5 years</li> <li>Employee Assistance Programme </li> <li>Competitive Pension Scheme </li> <li>Initial Disclosure Check Cost covered, if applicable to role</li> <li>'My Possible Self' App and health-related benefits </li> <li>Online discounts and cashback rewards - Priory Perks</li> <li>Smart Technology scheme (qualifying period)</li> <li>Cycle to work scheme (qualifying period)</li> <li>Smart Holidays (qualifying period)</li> <li>Gym Flex (qualifying period)</li> <li>Healthcare Cash Plan - Simply Health Scheme</li> <li>Eye Care Vouchers</li> <li>'Cash for Colleagues' - Employee referral scheme </li> <li>Career Pathways Programme - for development and further qualifications</li> <li>Parental Leave Gift </li> </ul>Please take the time to familiarise yourself with the full job description attached prior to making an application. Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

Priory

Careers at Priory

Client Referral Coordinator

Quality and Compliance Administrator Department: Site Support Roles Employment Type: Permanent - Full Time Location: Priory Hospital Altrincham Compensation: £24,699 / year Description Priory Hospital Altrincham is looking to recruit a quality and compliance administrator to join the team. This is a full time role of 37.5 hours. Priory Hospital Altrincham provides expert treatment for a range of mental health conditions and addictions. The hospital is comprised of three inpatient units, providing specialist care for adults with range of mental health challenges and addictions. Altrincham also provides established, evidence-based outpatient treatment for a wide range of mental health conditions, including depression, anxiety disorders, stress, obsessive compulsive disorder (OCD), phobias, post-traumatic stress disorder (PTSD) and bipolar disorder. What you'll be doing You'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn't involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.<ul> <li>To support a patient safety culture and promote learning from incidents and complaints</li> <li>Support with investigations and reviews, including serious incidents, thematic reviews, whistleblowing and complaints, ensuring reports are submitted within the given timescales and in accordance with policies</li> <li>Monitor Patient experience across the site, review themes, and support the changes to practice and policy in response to this </li> <li>Work with Senior Management Team to review service improvement plans, and quality performance indicators and assist in having an agreed set of objectives with SMART measures </li> </ul> You can find additional information in the attached job description. What you'll bring to the role Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. We are looking for a candidate with strong administrative experience and excellent communication skills. The ideal individual will be highly organized, able to manage their time effectively, and comfortable working under tight deadlines. A commitment to delivering first-class customer service is essential, alongside experience with audit processes. Additionally, previous experience in a similar role within healthcare is preferred, with a proven ability to effectively manage diaries and work within demanding schedules. What we will give you in return We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. <ul> <li>Free on-site parking</li> <li>Birthday Holiday - Your Birthday as an extra days annual leave</li> <li>Enhanced maternity pay</li> <li>Contributory pension scheme</li> <li>Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)</li> <li>Access to development opportunities</li> <li>Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel</li> <li>Leadership &amp; management development</li> <li>Long service award</li> <li>Refer a friend bonuses</li> </ul> Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

Quality and Compliance Administrator

Job Description: Financial Accountant Hybrid working with up to 3 days per week working from home Salford Quays, Manchester Permanent Salary starting from £40K per annum dependent upon experience Fantastic benefits including generous pension and healthcare Full time 37.5 hours per week We make health happen Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day. Due to internal promotion, we're looking for a seasoned Financial Accountant to join our Financial Control and Reporting team. Here you'll maintain the day-to-day accounting process including a focus on the accounting control and audit of specified business units, produce month results, balance sheet reporting, forecasting and more. How you'll help us make health happen Some of the duties you'll perform are:<ul><li>Production of accurate monthly financial and management accounts for specified business units in line with deadlines.</li><li>To become familiar working with the accounting experts within the IFR&amp;C Team on policy, rules and accounting standards that govern the preparation of accurate financial accounts.</li><li>Ownership of the upload to Group's consolidation system - Tagetik, ensuring completion is in line with BGIUK MU and Group instructions and deadlines.</li><li>Preparation of quarterly IPT, VAT returns, providing support and guidance as required to the BGIUK tax team. </li><li>Prepare calculations for the recommended level of non-technical provisions required for each financial/statutory period end. </li><li>To provide relevant financial information for first review on a monthly basis to allow the speedy preparation of the management accounts.</li><li>To assist with the process of preparing annual forecast submissions to the BGIUK MU and Group, along with review with the GLT Manager and Head of Financial Reporting .</li><li>Prepare year-end financial and statutory returns as per Group and industry guidelines as well as the maintenance of year-end working files for internal control, Group submissions and external audit review.</li><li>To be able to perform routine system functions, with the support of the Financial Systems Administrator.</li><li>Learning and development alongside the accounting experts within the IFR&amp;C team, to become fully conversant with all regulatory information and standards required.</li></ul>Key Skills / Qualifications needed for this role:<ul><li>The successful candidate is likely to be qualified in an accounting professional qualification - ACA, ACCA or CIMA.</li><li>Proven ability to work under pressure and meet stretching and tight deadlines.</li><li>Finance experience with a strong grasp of double entry is necessary for success in the role.</li><li>Must be analytically and numerically minded.</li><li>Advanced PC skills including Excel, Word, PowerPoint and PeopleSoft. Access desirable.</li><li>Excellent stakeholder management skills, including communication, management of expectation, recommendations, quality of outputs, etc.</li><li>The jobholder will be expected to proactively build and maintain relationships with stakeholders throughout Bupa.</li><li>Quick to learn and responsive to the needs of the business.</li><li>Proactive with a 'can do' attitude.</li><li>The successful candidate will have good commercial skills and the ability to adapt to new environment quickly.</li></ul>Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • 25 days holiday, increasing through length of service, with option to buy or sell • Bupa health insurance as a benefit in kind • An enhanced pension plan and life insurance • Onsite gyms or local discounts where no onsite gym available • Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. Time Type: Full time Job Area: Locations: Victoria Harbour City, Salford

Bupa

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Financial Accountant

Job Description: Customer Service Officer High Street Kensington Office, London W8 5ED Hybrid Working (Offered after probation and training will be given in the office) Bank Contract £12.71ph + Fantastic Benefits Full Time - 37.5 hrs a week (Our shifts run between the hours of 8am and 8pm, Monday - Friday with Saturdays 8am to 2pm on a rotational basis) We make health happen. Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each day. The role of the customer service officer is to provide an excellent and qualitative service to existing and prospective patients. You will personalise the service you provide by understanding the reasons for seeking treatment to validating their suitability for such treatment. You will promote the benefits of Bupa Cromwell hospital's products and services by assuring patients that they are in the hands of the most capable in the private healthcare industry. The role includes a high level of telephone and email communication dealing with both incoming and outgoing calls and emails. You'll help us make health happen by: <ul><li> To always ensure the qualitative delivery of service to patients. </li><li> To become the primary point of contact for patients, clinicians, and support teams. </li><li> Ensure the delivery of service against core standard operating models </li><li> Build strong working relationship with patients and promote the services of Bupa Cromwell hospital. </li><li> Develop strong internal relationships with other teams in the hospital including general business support. </li><li> Effectively manage calls, emails, chat, and fax enquiries. </li><li> Update and maintain patient records in bespoke systems. </li></ul> Key Skills / Qualifications needed for this role: <ul><li> Proven sales and customer service skills from within the healthcare/insurance/financial services industry. </li><li> Accuracy and attention to detail including excellent written and verbal communication skills. </li><li> Participation in ideas generation and sales initiatives. </li><li> Decision making skills. </li><li> Strong background in effective relationship management both internally and externally. </li><li> Competent in utilisation of MS Office including Word and Excel. </li><li> Experience in calls and email handling within a contact centre / sales environment. </li><li> Experience in managing customer queries and complaints. </li><li> Can empathise with patients and assuage any anxiety in a confident and professional manner </li></ul> Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:<ul><li>Annual leave accrual paid every time you work</li><li>Subsidised staff canteen and coffee shop led by expert caterers.</li><li>Access to preferential rates on Bupa products, such as health assessments, menopause plan and some dental practices</li><li>Inclusion in the NEST government pension scheme</li></ul> Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note the application deadline for this role is the end of Friday 5 December Time Type: Full time Job Area: Administration Locations: Cromwell HSK

Customer Service Officer - Bank

Job Description: Clinical Deputy Manager Hadley Lawns Care Home, Kitts End Road, Barnet, EN5 4QE. Carehome.co.uk rating: 9.7 / 10. Up to £52,873 Depending on experience. Permanent - 40 hours per week. Full supernumerary role. Occasional night visits or weekend work may be required. Welcome Bonus- £2000** We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. With a dedicated Home Manager Sophie who also has a nurse clinical background. You'll help us make health happen by:<ul><li>You'll oversee and assist all aspects of nursing care/activities within the home</li><li>With the help of your team you'll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records</li><li>It's imperative that the correct staffing levels are maintained through efficient management of rotas, you'll ensure adequate staffing is always maintained within the home</li><li>Drawing on your clinical experience, you'll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity</li><li>You'll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community</li><li>Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home's profile in the local area and beyond</li></ul>Key Skills / Qualifications needed for this role:<ul><li>A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development</li><li>With a real understanding of the benefits that the right nursing care can bring to resident's lives, you'll champion independence, choice and dignity by delivering the highest quality care to our residents</li><li>You'll possess up-to-date knowledge of tissue viability, infection control and care planning</li><li>An effective communicator who's able to build strong and honest relationships with residents and their families</li><li>You're a natural leader, someone who's ready to share their clinical experience - leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships</li><li>Someone with excellent time management who can effectively prioritise their workload</li><li>A respectful and compassionate team player with the belief in giving your personal best</li></ul>Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:<ul><li>My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support</li><li>Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350</li><li>Wagestream - Have early access to up to 40% of your earned wages within minutes</li><li>33 days holiday</li><li>We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.</li><li>Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!</li><li>Free meal on every shift</li><li>Interest-free annual travel loan to enable the purchase of public transport annual season tickets</li><li>We offer a range of Bupa pension plans - find out more on our career site</li><li>Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site</li><li>Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health</li><li> Access to discounts at a wide variety of gyms and fitness facilities across the UK </li></ul>Why Bupa? We 're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: <a href="mailto:careers@bupa.com" target="_blank">careers@bupa.com</a> *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. Time Type: Full time Job Area: Care Home - Clinical Management Locations: Hadley Lawns

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