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We have an exciting new role for a Customer Relations Manager based at Mercia Grange care home in Sutton Coldfield. As an experienced sales and business development professional who thrives on meeting revenue targets you will relish the opportunity to help shape the future of care. Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey. The role: The role of Customer Relations Manager is to drive sales and support the care home to achieve its sales targets, with a primary focus on self-funded customers. The Customer Relations Manager will work flexibly to meet business needs, and this will entail working some evenings and weekends to provide an exceptional customer experience for each sales enquiry. Key Responsibilities: Achieve set targets for resident occupancy, associated self-pay mix and average weekly fee. Promote the care home via strong community relationships and drive enquiries through events, sponsorship, and PR. Effectively communicate accurate information to prospective clients regarding the facilities, care expertise, service, and prices. Understand and monitor the competitor landscape to ensure the homes maintain their competitive advantage and identify gaps in the local market. Identify potential business and marketing opportunities within the local catchment area. Work closely with the Home Manager and Head of Departments Ensure all daily, weekly, and monthly required reports are completed accurately and on time. What We're Looking For: Self-motivated, flexible, and enthusiastic Works collaboratively with others always sharing ideas and information. Highly organised, ability to keep track and progress multiple priorities at any one time. A customer service mindset Why Join Care UK? Be part of a dynamic and growing organisation dedicated to providing outstanding care. Collaborate with a diverse and talented team in a supportive and inclusive environment. Enjoy a competitive salary and comprehensive benefits package. Make a meaningful impact on the lives of residents and contribute to the success of our care homes. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!

Care UK

Care UK Careers

Customer Relations Manager

Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You'll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home. The Role<ul> <li>Provide a warm welcome to visitors in a friendly, efficient, and professional manner</li> <li>Greet others with a courteous telephone manner and reply promptly to email enquiries</li> <li>Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly</li> <li>Provide excellent customer service to visitors and colleagues</li> <li>Support with general office duties such as payroll, and recruitment &amp; selection</li> </ul>Some of our benefits by joining the Care UK family<ul> <li>Wagestream- access your wages at any-time </li> <li>Career development, training and access to our approved apprenticeship scheme</li> <li>Hundreds of online and in-store discounts</li> <li>Annual purchase holiday scheme</li> <li>Health and Wellbeing support</li> <li>Career progression</li> </ul>About You<ul> <li>A good understanding of Microsoft Office applications.</li> </ul>We are looking for people to make a difference to residents' lives every day. When you join Care UK you'll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Receptionist/Administrator

Are you a passionate and caring Registered Nurse looking for a rewarding career with excellent training and opportunities for development? Join Care UK as Clinical Lead and we will give you all the support and training you need to develop your specialist nursing skills. The Role<ul> <li>Lead the nursing team and be responsible for delivering individual care plans.</li> <li>Deputise for the management team and work with local GPs and other healthcare professionals.</li> <li>Lead, support and inspire your team members, making sure your residents get the very best one-to-one care. It's a highly collaborative setting, where everyone pulls together.</li> <li>Have good knowledge of care planning and clinical compliance.</li> </ul>As a Clinical Lead these are some of our benefits, you'll receive by joining the Care UK family<ul> <li>Paid Annual NMC Registration (T&amp;Cs apply)</li> <li>Wagestream- access your wages at any-time </li> <li>Bank Holiday Pay Enhancements</li> <li>Career development, training and access to our approved apprenticeship scheme</li> <li>Hundreds of online and in-store discounts</li> <li>Wellbeing support</li> </ul>Skills/Experience Required<ul> <li>An NMC Registered Nurse</li> <li>Understands clinical assessment tools like Waterlow and MUST</li> <li>Experienced in writing comprehensive care plans</li> <li>Have held a clinical leadership role and can demonstrate managing others</li> </ul>You're a senior nurse with a passion for caring for older people. You want to spend more time doing what you do best - nursing, providing care and helping vulnerable people lead happier, healthier lives. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Clinical Lead

Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You'll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home. Join our bank team and embrace unparalleled flexibility by having the freedom to tailor your schedule to fit your lifestyle, whilst being a valued team member. Experience the true empowerment of a flexible and fulfilling career journey with Care UK. The Role<ul> <li>Provide a warm welcome to visitors in a friendly, efficient, and professional manner</li> <li>Greet others with a courteous telephone manner and reply promptly to email enquiries</li> <li>Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly</li> <li>Provide excellent customer service to visitors and colleagues</li> <li>Support with general office duties such as payroll, and recruitment &amp; selection</li> </ul>Some of our benefits by joining the Care UK family<ul> <li>Wagestream- access your wages at any-time </li> <li>Bank Holiday Pay Enhancements</li> <li>Career development, training and access to our approved apprenticeship scheme</li> <li>Hundreds of online and in-store discounts</li> <li>Wellbeing support</li> </ul>About You<ul> <li>A good understanding of Microsoft Office applications.</li> </ul>We are looking for people to make a difference to residents' lives every day. When you join Care UK you'll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Receptionist/Administrator Bank

Receptionist Bank

Weekend Receptionist 20 hours p/w Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You'll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home. The Role<ul> <li>Provide a warm welcome to visitors in a friendly, efficient, and professional manner</li> <li>Greet others with a courteous telephone manner and reply promptly to email enquiries</li> <li>Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly</li> <li>Provide excellent customer service to visitors and colleagues</li> <li>Support with general office duties such as payroll, and recruitment &amp; selection</li> </ul>Some of our benefits by joining the Care UK family<ul> <li>Wagestream- access your wages at any-time </li> <li>Career development, training and access to our approved apprenticeship scheme</li> <li>Hundreds of online and in-store discounts</li> <li>Annual purchase holiday scheme</li> <li>Health and Wellbeing support</li> <li>Career progression</li> </ul>About You<ul> <li>A good understanding of Microsoft Office applications.</li> </ul>We are looking for people to make a difference to residents' lives every day. When you join Care UK you'll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Are you a passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Business Administrator. You'll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home. The Role<ul> <li>Manage the administration function within the home alongside the Home Manager</li> <li>Provide Reception cover, promoting the home and company to customers, authorities, and colleagues</li> <li>Effectively manager all people data using Care UK's systems and processes</li> <li>Assist with Recruitment &amp; Selection and a variety of HR related responsibilities</li> </ul>Some of our benefits by joining the Care UK family<ul> <li>Wagestream- access your wages at any-time</li> <li>Career development, training and access to our approved apprenticeship scheme</li> <li>Hundreds of online and in-store discounts</li> <li>Annual purchase holiday scheme</li> <li>Health and Wellbeing support</li> <li>Career progression</li> </ul>About You<ul> <li>Experienced in using Microsoft Office applications as well as bespoke IT systems.</li> </ul>We are looking for people to make a difference to residents' lives every day. When you join Care UK you'll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

23 Care UK Jobs