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Job Description: Mammographer Cardiff Gate Business Park, Cardiff, CF23 8RW Permanent, part time - 16 hours / 2 days per week We have an exciting career opportunity for a Mammographer who is looking to either dial down their hours, or for a role that gives them their ideal work/life balance. At Bupa, you can be the clinician you want to be. With the autonomy to use your skills and strong benefits to support you, patient care can be your top priority. Building a career in Radiography has never been easier, with good hours, you can live a balanced, healthy lifestyle. Joining Bupa, you'll benefit from access to our state-of-the art Clinical Training Facility, a centre for connected learning, care and careers. This forms part of Bupa Campus, a vibrant new learning initiative which brings us together in virtual and physical spaces across the Bupa globe. You'll help us make health happen by:<ul><li>Provide breast screening service using our new state-of-the-art technology with Pristina, which is engineered for a better patient experience along the entire breast care pathway, from screening and diagnosis to treatment planning and monitoring. </li><li>Improve our customer journey by carrying out the screenings on-site on the day of health assessments, ensuring patient have a fast and efficient service from screening to treatment.</li><li>Show flexibility of shared tasks to ensure that we provide the best quality service and establishing good working relationships.</li><li>The department can be extremely busy, and you must be able to work with efficiency in a complex environment and have an adaptability and sensitivity to work in a diverse working environment.</li><li>Organise the daily work programme to ensure that the department runs efficiently.</li><li>Perform high quality examinations as required by referring physicians according to departmental policies and procedures.</li><li>Ensure that all patients being imaged receive a very high standard of care.</li><li>Accurately analyse the acquired data, record results and produce high quality images for reporting.</li><li>Ensure all equipment within the department is cared for and maintained, cleanliness is upheld and that all equipment faults are reported immediately.</li><li>Maintain the efficient use of all resources, establish stock control systems and liaise with manufacturers and suppliers.</li></ul>Key Skills:<ul><li>A flexible and adaptive working attitude is crucial.</li><li>Use your own initiative in responding to the needs of the service and have a strong focus on streamlining the patient pathway through the imaging department.</li><li>Work closely with the Lead Mammographer to maintain and enhance the Breast imaging service we offer to our patients and stakeholders.</li></ul>Essential Qualifications:<ul><li>BSc or DCR in Radiography</li><li>Post Graduate Certificate in Mammography</li><li>HCPC Registered</li></ul>Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:<ul><li>Payment of Professional Registration fees</li><li>Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell</li><li>Access to Bupa Campus and our Clinical Training Facility to support your clinical career development</li><li>Bupa health insurance as a benefit in kind</li><li>An enhanced pension plan and life insurance</li><li>Support with travel costs via a season ticket loan or cycle2work</li><li>Discounted access to online gym sessions through Gympass</li><li>Various other benefits and online discounts</li><li>Free onsite massages as a recognition for your hard work</li><li>Opportunity to participate in our annual awards ceremony</li></ul>Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: <a href="mailto:careers@bupa.com" target="_blank">careers@bupa.com</a> At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately'. Time Type: Part time Job Area: Clinical Services Locations: Clinic - Cardiff

Bupa

We make health happen

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Mammographer

Job Description: Receptionist / Administrator Location: Bupa, Chelsea Clinic, London. SW10 9HS Contract Type: Full Time, Permanent, 40 hours per week Hours: Monday to Friday 7:45am to 4:45pm and 9.30am to 6.30pm Salary: £29,300 + fantastic benefits We make health happen We are looking for a dedicated Receptionist / Administrator to join our team at the Chelsea clinic. In this role, you will provide essential front of house and back-office support to ensure our patients receive outstanding service from entering the clinic until after they leave. The work can be fast-paced and demanding at times, but with the support of your colleagues and team leader, you will finish each day knowing you have made a meaningful difference to every customer. You'll help us make health happen by:<ul><li>Work on reception, greeting customers and helping make their appointment as smooth and friendly as possible</li><li>Supporting our clinical staff by preparing client files and scanning documents, allowing them to focus fully on patient care</li><li>Carrying out day-to-day administrative tasks to keep the clinic running smoothly, including handling post, answering calls and emails, managing card transactions, processing invoices, and organising delivery notes</li><li>Working closely with clinical colleagues to ensure client reports and correspondence are completed and sent within required timeframes</li></ul>Key Skills / Qualifications needed for this role:<ul><li>Proven experience delivering exceptional, client focused customer service in person such as in retail, hospitality, experience in healthcare is desirable but not essential</li><li>Previous experience in an administrative role; experience in healthcare is desirable but not essential</li><li>Strong time management skills and flexibility - you will need to adapt quickly and support different areas throughout your shift</li><li>Excellent attention to detail, along with solid computing skills and a good understanding of Microsoft Office applications</li></ul>Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:<ul><li>25 days holiday, increasing through length of service, with option to buy or sell</li><li>Bupa health insurance as a benefit in kind</li><li>Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!</li><li>Interest- free annual travel Loan to enable the purchase of public transport annual season tickets</li><li>Wagestream - Have early access up to 40% of your earned wages within minutes</li><li>Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan</li><li>My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing</li></ul>Why Bupa?: We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately. Time Type: Full time Job Area: Administration Locations: Clinic - Chelsea

Receptionist/Administrator

Job Description: Remote Senior Clinical Psychologist - HCPC registered UK Nationwide - Remote working Salary: Up to £65k + Fantastic benefits Permanent, full time, 40 hours per week This is 3 days working with clients and 2 days doing MHST duties (no clinical diary) Closing date: Tuesday, 16th December 2025 We make health happen: You will either support referrals from our UK insurance business, providing 1-2-1 clinical practice to clients across a range of increasingly complex mental health conditions, or you will work directly with one of our corporate clients to support mental health awareness and referrals for their employees. By working remotely you will be a first point of clinical contact for people with potential mental health issues and concerns and you will provide a high quality, effective and safe mental wellbeing service across agreed sectors of care via MS Teams. The role will be a mixture of Clinical Delivery alongside performing in a Senior capacity. The duties &amp; responsibilities of the role will involve the following:<ul><li>To provide high-quality therapeutic care, which demonstrates excellent clinical outcomes.</li><li>To deliver comprehensive assessments and formulations that drive evidence-based intervention.</li><li>To ensure a thorough assessment determines the most appropriate pathway of care and support for the client.</li><li>To provide different models of service delivery including telephone or video consultation, depending on client preference.</li><li>To adhere to Bupa's case management processes and work collaboratively with the Clinical Leads and wider therapy team.</li><li>To adhere to sessional limits depending on the client's monetary allowance as determined by their Private Medical Insurance, whilst working towards therapeutic recovery goals.</li><li>To provide signposting or onwards referral as and when required.</li><li>To provide ad-hoc or one-off wellbeing support and coaching as and when required.</li><li>To provide one-off assessments and referral recommendations, when required.</li><li>To work at a client level to provide group psychoeducation, raising awareness of mental health and wellbeing, promotion of mental wellbeing guidance via remote presentation, workshop events and training as and when required.</li><li>To work autonomously within professional guidelines and the overall framework of Bupa's service policies and procedures.</li><li>To attend regular clinical supervision, via individual and group provision, and monthly team meetings to support clinical practice, in line with BUPA and the practitioner's professional body guidelines.</li><li>To work with the operational and clinical team to identify ways to improve client and employee experiences.</li></ul>Key Skills / Qualifications needed for this role:<ul><li>Professional doctorate qualification in Clinical/Counselling Psychology as accredited by the British Psychological Society. </li><li>Health and Care Professions Council registration as a qualified Chartered Clinical/Counselling Psychologist.</li><li>Adult experience as a Chartered Clinical/Counselling Psychologist is necessary.</li><li>Additional Children's Clinical Psychologist experience is desirable.</li><li>At least 1 year's post-qualification clinical experience.</li></ul>Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:<ul><li>25 days holiday (pro-rata), increasing through length of service, with option to buy or sell</li><li>Bupa health insurance as a benefit in kind</li><li>An enhanced pension plan and life assurance</li><li>Support with travel costs via a season ticket loan or cycle2work</li><li>Performance-based bonus</li><li>Monthly supervision paid for</li><li>Up to 100% of accreditation application paid for</li><li>Full induction and training provided</li><li>Support with your CPD</li><li>Onsite gyms or local discounts where no onsite gym available</li><li>Various other benefits and online discounts</li><li>Opportunities for career development around Bupa</li><li>Option to join dental insurance scheme at a discounted rate</li><li>Access to our Digital GP platform on your mobile</li><li>Emotional wellbeing support</li><li>Access to family mental health line</li><li>Financial wellbeing channels</li><li>Support for carers</li></ul>Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Ready to make a difference? Apply today and help us deliver exceptional mental health care across the UK. Full job description available upon request. For more information, alternative formats, or to discuss other opportunities, please contact: <a href="mailto:meagan.smith@bupa.com" target="_blank">meagan.smith@bupa.com</a> Time Type: Full time Job Area: Clinical Services Locations: Bupa Place, Home Based North c/o Bupa Place

Remote Senior Clinical Counselling Psychologist

Job Description: Vacancy: Mammographer Location: Cromwell Hospital and diagnostic and secondary care centres Contract: Permanent Salary: Competitive and Fantastic Bupa Benefits Hours: 21 hours We have an exciting career opportunity for a Mammographer who is looking to either dial down their hours, or for a role that gives them their ideal work/life balance. At Bupa, you can be the Mammographer you want to be. With the autonomy to use your skills and strong benefits to support you, patient care can be your top priority. Building a career in Mammography has never been easier, with good hours, you can live a balanced, healthy lifestyle. Joining Bupa, you'll benefit from access to our state-of-the art Clinical Training Facility, a centre for connected learning, care and careers. This forms part of Bupa Campus, a vibrant new learning initiative which brings us together in virtual and physical spaces across the Bupa globe. You'll help us make health happen by: You will be responsible for the delivery of a coordinated breast care service across Cromwell hospital and diagnostic and secondary care centres London (DASCAL). Under the guidance of the lead mammographer and supported by the breast pathway services coordinator, the delegate will be responsible for performing mammograms and interventional breast care procedures in line with departmental clinical protocols and policies. You'll provide breast screening service using our new state-of-the-art technology with Pristina, which is engineered for a better patient experience along the entire breast care pathway, from screening and diagnosis to treatment planning and monitoring. You'll improve our customer journey by carrying out the screenings on-site on the day of health assessments, ensuring patient have a fast and efficient service from screening to treatment.<ul><li>Deliver a high quality, patient centric service abiding by Ionising Radiation and Medical Exposure Regulations (IRMER) practicing in line with professional standards set by the healthcare and professional councils. They will work closely with the administrative teams, breast care consultants, clinical nurse specialists and radiologists to provide holistic care within the breast care service.</li><li>Responsible for ensuring examinations performed have been correctly charged, documentation of procedures in accordance with hospital guidance and all procedures performed are as per departmental protocol and hospital policy.</li><li>Interact with patients, consultants, staff and visitors in a way that will create an experience in accordance with the BUPA code: putting customers at the centre of the service.</li><li>Responsible for delivery of connected care pathways and working with BUPA clinics to ensure patients receive timely access to diagnostics and outpatient services aligning to KPIs. They will promote good relations with referring clinicians and other hospital departments both internally and externally and contribute to the growth of services.</li></ul>Other duties include:<ul><li>Organise the daily work programme to ensure that the department runs efficiently.</li><li>Work flexible hours if required to accommodate changing workload patterns of the Mammography service.</li><li>Perform high quality examinations as required by referring physicians according to departmental policies and procedures.</li><li>Ensure that all patients being imaged receive a very high standard of care.</li><li>Accurately analyse the acquired data, record results and produce high quality images for reporting.</li><li>Ensure all equipment within the department is cared for and maintained, cleanliness is upheld and that all equipment faults are reported immediately.</li><li>Maintain the efficient use of all resources, establish stock control systems and liaise with manufacturers and suppliers.</li></ul> Key Skills / Qualifications needed for this role: <ul><li>A flexible and adaptive working attitude is crucial.</li><li>Use your own initiative in responding to the needs of the service and have a strong focus on streamlining the patient pathway through the imaging department.</li><li>Work closely with the Lead Mammographer to maintain and enhance the Breast imaging service we offer to our patients and stakeholders.</li></ul>Qualifications:<ul><li>BSc or DCR in Radiography (essential)</li><li>Post Graduate Certificate in Mammography (essential)</li><li>HCPC Registered (essential)</li><li> Substantial Mammography Experience (minimum of 3 years) including Biopsy experience </li></ul> Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:<ul><li>Payment of Professional Registration fees</li><li>Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell</li><li>Access to Bupa Campus and our Clinical Training Facility to support your clinical career development</li><li>Bupa health insurance as a benefit in kind</li><li>An enhanced pension plan and life insurance</li><li>Support with travel costs via a season ticket loan or cycle2work</li><li>Discounted access to online gym sessions through Gympass</li><li>Various other benefits and online discounts</li><li>Opportunity to participate in our annual awards ceremony</li></ul>Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: <a href="mailto:careers@bupa.com" target="_blank">careers@bupa.com</a> At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately'. Time Type: Part time Job Area: Clinical Services Locations: Cromwell Hospital London

Job Description: Hand Therapist - Bank Cromwell Hospital, Kensington, SW5 0TU Competitive Salary We make health happen: Do you have experience and post graduate training with developed specialist knowledge and clinical skills for the management of a range of hand conditions, including confidence in splint provision and fabrication? Are you a skilled hand therapist with the ability to provide a client-centred service to adult and paediatric patients (mostly outpatients, but occasionally inpatients) for their hand therapy management? This is a new exciting position and provides an exciting opportunity to develop the hand therapy service in a small private hospital. The service will shortly be moving to the recently opened Lexham Gardens site within Cromwell Hospital, where you will be part of the wider MSK and therapies team. Diagnoses seen will vary, but the majority will be soft tissue conditions, sprains, tears, tendinopathies and fractures as well as post operative wound care. You will receive referrals from consultants, GPs, other clinicians, embassies, wards and self-referrals. What will the role as our Bank Senior Hand Therapist look like? <ul><li>Be responsible for the hand therapy of patients referred to you and to practise as an accountable professional using reflective practise and clinical reasoning in order to provide an individualised treatment programme for each patient.</li><li>Ensure ongoing and long-term care for the patient by liaising with external support services and other clinicians.</li><li>Advise patients on return to work, leisure, functional, sporting and other activities.</li><li>Obtain informed, valid consent on an ongoing basis which endeavours to keep them involved in their own health care plan. This includes education to support ongoing management.</li><li>Maintain accurate, comprehensive and timely patient treatment records which include recording if a patient could not be seen/was not seen.</li><li>Ensure clear and efficient communication, whether verbal, non-verbal or written, both in expression and active listening, to facilitate comprehension of information</li><li>Comply with confidentiality policies as set out by the Cromwell Hospital, HCPC and the CSP or RCOT.</li></ul> Key Skills / Qualifications Needed for this role: <ul><li>HCPC registration.</li><li>Physiotherapy or Occupational Therapy qualification.</li><li>BAHT qualification is desirable.</li><li>Proven experience as a hand therapist with skills in all aspects of hand therapy.</li><li>Solid and confident splinting skill - both provision and fabrication of splints.</li><li>Awareness of current evidence pertaining to hand therapy and application to clinical practice.</li><li>UK work experience.</li><li>Experience of using outcome measures.</li></ul> Benefits: <ul><li>Annual leave accrual paid every time you work</li><li>Subsidised staff canteen and coffee shop led by expert caterers.</li><li>Access to preferential rates on Bupa products, such as health assessments, menopause plan and some dental practices</li><li>Inclusion in the NEST government pension scheme</li></ul> Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all our people to Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Get in touch or apply today! For a confidential chat please email <a href="mailto:adele.orchard@bupa.com" target="_blank">adele.orchard@bupa.com</a> within our Recruitment team where we can answer any questions and if interested, arrange an informal site visit. Time Type: Part time Job Area: Clinical Services Locations: Cromwell Hospital London

Bank Hand Therapist

Job Description: Administration/Receptionist Cotton Lake House, Crossways Business Park, Dartford, DA2 6QH Permanent. Full time, 40 hours a week. Monday to Friday on shifts between 7:30-18:00 £26,800 plus excellent benefits We make health happen Join our UK support functions and play a pivotal role in assisting our customer-facing colleagues to deliver exceptional standards of customer service and patient care. Regardless of your position, you'll have the chance to make a meaningful impact, enhancing the lives of our customers every day. We are looking for a dedicated individual to efficiently and effectively manage all administrative and receptionist activities. This role is essential for the smooth operation of our centre and is crucial in providing outstanding customer service. You will be a key support network, ensuring that every interaction with our customers, both adults and children, is special and memorable. Your commitment to excellent service will help create positive experiences for everyone who visits us. You'll help us make health happen by:<ul><li>Greeting and welcoming customers</li><li>Answering, screening and forwarding incoming customer queries via phone calls and proactively managing emails</li><li>Maintaining a well-presented reception and waiting areas</li><li>Ensure all customers have the correct paperwork to support their visit</li><li>Ensure all customer details are correct, customers have arrived, appointments booked, changed, and rescheduled, where applicable</li><li>Collect post, open, date stamp, distribute, and post outgoing post</li><li>Working as part of a team</li><li>Ensure compliance with the business Quality Management System</li></ul>Key Skills / Qualifications needed for this role:<ul><li>Excellent communication skills both written and verbal</li><li>Deliver an outstanding customer service by being friendly and welcoming</li><li>Well organised, reliable and have a proactive attitude</li><li>Computer literate</li><li>Knowledge of medical terminology (desirable)</li></ul>Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:<ul><li>25 days holiday, increasing through length of service, with option to buy or sell</li><li>Bupa health insurance as a benefit in kind</li><li>Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!</li><li>Interest- free annual travel Loan to enable the purchase of public transport annual season tickets</li><li>Wagestream - Have early access up to 40% of your earned wages within minutes</li><li>Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan</li><li>My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing</li></ul>Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Administration Locations: Clinic - Dartford

Administrator

Job Description: Financial Administrator Ashby Court Care Home, Ashby-de- la- Zouch LE65 2PX Salary £27,144 Permanent full time contract 37.5 hours days Monday to Friday 9am - 5pm We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by:<ul><li>Using bespoke software to raise invoices, process income including cash allocation, complete banking and take appropriate action in relation to debt management.</li><li>Liaising with Local and Health Authorities to ensure appropriate information and payment is received.</li><li>Ensuring correct and complete documentation including Terms and Conditions are provided and recorded for all admissions.</li><li>Safeguarding monies on behalf of residents and funds raised by the home, recording and reconciling transactions to bank statements.</li><li>Ensuring effective administration of purchasing and supplier payments, management of petty cash transactions and replenishment.</li><li>Processing of employee related information and payroll to ensure staff information and payments are accurate and timely.</li><li>Providing clerical support to the Home Manager, including letter writing, memos and local management reporting.</li><li>Maintaining a well-ordered filing system, stationary replenishment and personnel file management.</li></ul>Key Skills / Qualifications needed for this role: You've worked as a Financial Administrator before with experience in providing excellent customer service and you'll have a friendly manner both face to face and over the phone. You're approachable, organised, have an eye for detail and the ability to build strong relationships with our residents, their families and internal/external teams. You're dedicated, efficient and can handle a varied workload, and importantly, your caring attitude underpins everything you do - to make a real difference to people's lives. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:<ul><li>My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support</li><li>Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350</li><li>Wagestream - Have early access to up to 40% of your earned wages within minutes</li><li>28 days holiday</li><li>We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.</li><li>Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!</li><li>Free meal on every shift</li><li>Interest-free annual travel loan to enable the purchase of public transport annual season tickets</li><li>We offer a range of Bupa pension plans - find out more on our career site</li><li>Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site</li><li>Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health</li><li> Access to discounts at a wide variety of gyms and fitness facilities across the UK </li></ul>Why Bupa? We 're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. **Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer. Time Type: Full time Job Area: Care Home - Facilities &amp; Home Support Locations: Ashby Court

Financial Administrator

Job Description: Administrator Leicester Clinic - LE4 1ET Permanent £26,800 dependant on experience + excellent benefits Full Time - 37.5 hours Onsite We make health happen. Working in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day. Role Overview To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively. To contribute as a support network in providing outstanding customer service to our customers (adults and children) every time they touch base with us. As a Bupa Clinics Administrator and Receptionist, you'll play a vital role in ensuring smooth operations within the clinic. As well as the background administrative tasks you will meet and greet our customers, making them feel at ease and comfortable. You will thrive on delivering exceptional customer service, even under challenging circumstances. You'll help us make health happen by: Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout • Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails • Proactive in maintaining a well presented reception and waiting areas • Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results • Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms • Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA • Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure • Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines • Assist in bookings of mammograms and MSK referrals (where delivered at the centre) • Post - collect, open, date stamp, distribute incoming post, and post outgoing post. • Generate letters as required by the business. • Monitor stocks and order goods when required. • Process invoices/delivery notes as per Bupa policy • Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required. Key Skills / Qualifications needed for this role:<ul><li>Proven experience delivering exceptional, client focused customer service in person such as in retail, hospitality or in a similar role as a Receptionist.</li><li>Brilliant interpersonal and communication skills, able to quickly build rapport and put people at ease.</li><li>Great time management and flexibility, you'll need to switch tasks and support where needed throughout your shift.</li><li>Excellent attention to detail and understanding of the various Microsoft office packages.</li></ul>• GCSE level or equivalent • PC literate - proficient in MS Office packages • Excellent communication (written and verbal) and interpersonal skills • Team working experience • Audio Typing • Knowledge of Medical Terminology (desirable) Key Behaviours • Customer service orientated • Well organised &amp; Prioritisation • Reliable • Accurate • Proactive • Flexible • Polite &amp; Diplomatic Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:<ul><li>Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell</li><li>Bupa health insurance as a benefit in kind</li><li>An enhanced pension plan and life insurance</li><li>Annual Health Services Bonus Scheme</li><li>Support with travel costs via a season ticket loan or cycle2work</li><li>Various other benefits and online discounts</li></ul>Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately Time Type: Full time Job Area: Locations: Clinics - Leicester

Job Description: Supplier Relationship Manager Hybrid working with 3 days per week working from home Salford Quays, Manchester Permanent Salary starting from £60K per annum dependent upon experience Fantastic benefits including 10% Management Bonus Scheme and generous pension Full time 37.5 hours per week Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day. As our technology focussed Supplier Relationship Manager you will be responsible for maximising the in-contract relationship from Bupa's strategic suppliers. This includes, managing the suppliers within Bupa's Supplier Management Framework, ensuring compliance to Bupa regulatory obligations, reducing contract cost and extracting value and building and maintaining strong relationships with suppliers to obtain optimum performance from the supplier. How you'll help us make health happen: Onboarding suppliers post contract award, managing suppliers against the Supplier Management Framework and building and maintaining ongoing relationships with suppliers. Leading regular governance review meetings with strategic suppliers to review supplier performance against contract, including SLA performance, cost reductions, continuous improvement opportunities and quality of service. Ensuring suppliers fulfil FCA compliance (where applicable). Owning and managing supplier risk profile to manage and mitigate supply chain risks, reducing the risk of financial or reputational damage. Undertaking due diligence and assurance reviews with suppliers. Resolution of operational and service incidents ensuring that root cause analysis is undertaken and processes are amended/implemented where appropriate. Driving the strategy of the category, collaborating with suppliers and internal stakeholders to drive innovation, efficiencies, business development opportunities and generating additional value to both parties, ensuring Bupa is a customer of choice. Leading internal reviews with key stakeholders to identify business needs and tangible service improvements and translating them into relationship development plans with suppliers. Developing and maintaining plans to prioritise and implement continuous improvement in terms of service, cost, risk and flexibility, Instigating and developing action plans to remedy poor supplier performance and managing these plans through to successful conclusion. Ensure smooth implementation of service improvement projects and successful handover to operational business stakeholders. Leading market scanning and benchmarking to monitor the direction of the supply market, ensure competitiveness of the supply base and shaping the strategy of the category. Providing regular Management Information reports and updates to the business stakeholders at all levels of the organisation. Key Skills / Qualifications needed for this role:<ul><li>Experience in managing supplier against the requirements set out in the FCA (SYSC 8/13) and PRA handbook.</li><li>Experience in either supplier assurance or audit</li><li>Knowledge of working with and managing outsourced Service Providers. </li><li>A good knowledge of supply chain processes and the tools and techniques that can be used to improve them.</li><li>Professional Procurement or Risk Management qualifications</li><li>Good understanding of risk management frameworks and compliance activities</li><li>Knowledge and experience of contract terms and conditions with an emphasis on drafting schedules</li><li>Strong commercial awareness with a demonstrable record of value-based delivery</li><li>Analysis, problem solving and decision making skills</li><li>Ability to communicate complex topics in efficient and effective manner.</li><li>Ability to communicate effectively at all stages of organisation</li><li>Strong negotiation skills</li><li>Experience of building and maintaining effective relationships at all levels</li></ul>Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • 25 days holiday, increasing through length of service, with option to buy or sell • Bupa health insurance as a benefit in kind • An enhanced pension plan and life insurance • Annual performance-based bonus • Onsite gyms or local discounts where no onsite gym available • Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Finance &amp; Accounting Locations: Bupa Place

Supplier Relationship Manager

Job Description: Ward Unit Administrator - Medical and Acute Assessment Unit Cromwell Hospital London, SW5 0TU £28,000 to £35,000 a year - dependent on experience Permanent Full Time - 37.5 hours a week A bit about us Bupa is one of the most well-known and respected healthcare businesses in the world, because what we do matters. From our contact centres to our care homes; health and dental centres to our state of the art hospitals across all four corners of the globe, every part of our operations are dedicated to our purpose of helping people live longer, healthier, happier lives. We pride ourselves on working with brilliant people who put our customers at the heart of everything they do. About the area you'll be working in We're an internationally recognised hospital located in the heart of Kensington, London. At the Cromwell Hospital we're committed to providing the highest quality healthcare for our patients. We're one of the preferred health care providers for leading consultants and for both international and local patients alike. We are continuously investing in standards and the technology to keep us at the forefront of clinical advancement. The Medical and Acute Assessment Unit (AAU) is a fast-paced, multidisciplinary environment where patients are assessed and treated for a wide range of acute medical conditions. The unit plays a critical role in the early stages of patient care, often serving as the first point of contact for individuals referred from the Urgent Care Centre, GPs, or other healthcare providers. What you'll be doing In this role, you will responsibility for ensuring a safe, efficient clinical service with the assistance of the clinical leads and ensure a continued and progressive service at all times. You'll welcome all patients, visitors and consultants to the department in a professional, friendly, courteous and helpful manner, to assist in their patient care and provide the highest standard of customer care. You will need to ensure costs are entered correctly and patients charged accordingly using the hospital system and have an efficient telephone manner in order to take and give accurate information. What's a typical day? A typical day will be to liaise regularly with Reservation and the Accounts Department to ensure a smooth flow of admissions, ensuring patient payments are in order prior to admitting to Unit. To assist in the Pre-Admission process and take responsibility for obtaining cover on all sponsored cases, updating the Compucare records , referring and following up on queries as necessary. You'll also assist Patient Accounts by explaining financial agreements for guaranteed/sponsored and insured day cases and obtaining signed agreement and co-ordinate department activities, including patient and referrer liaison tasks. You'll also need to liaise with patients and referrers regarding clinical procedures and investigations and ensure they are appropriately informed of precautions/risks and handle all minor complaints with immediate action and follow up to prevent reoccurrence. Who we're looking for?<ul><li>Experience working in a healthcare environment.</li><li>Enthusiastic with the desire to become involved and develop in role.</li><li>Interest in personal development &amp; updating skills.</li><li>Solid administration experience.</li><li>Computer literate - Word and Excel</li><li>Good communication and strong interpersonal skills.</li><li>Able to work on own initiative, prioritise work and meet deadlines.</li><li>Excellent telephone manner.</li><li>Excellent organisational skills.</li></ul>Working Hours: This position operates on a rotating two-week schedule:<ul><li>Week 1 &amp; 2: Monday to Friday, 07:30 - 16:30</li><li>Week 3 &amp; 4: Monday to Friday, 12:00 - 20:30</li></ul>Benefits<ul><li>Career opportunities to move into other roles or other parts of Bupa</li><li>Bupa Health insurance</li><li>25 days holiday each year (pro rata for part time employees), increasing to 27 days after 5 years service</li><li>Option to buy and sell 5 days holiday</li><li>You're paid for all Bank holidays</li><li>Contributory pension scheme</li><li>Annual bonus scheme</li><li>Annual pay review</li><li>Discounts on Bupa products</li><li>Discounted gym membership</li><li>Subsidised staff restaurant</li><li>Free health assessment</li><li>Free annual flu vaccine and eye test plus contribution to cost of glasses</li><li>Access to health minds service and 24/7 anytime Health line</li></ul>Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Administration Locations: Cromwell Hospital London

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