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Contact Centre Advisor Prestatyn, North Wales Full-Time 40 hours per week Salary: £27,788.80 / £13.36 per hour Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Fixed Term Contract - 9 Months We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone</li></ul>

HCA Healthcare UK

HCA Healthcare Nursing Jobs, Careers & Pay - Complete Guide

Contact Centre Advisor - FTC

Contact Centre Advisor Prestatyn, North Wales Part-Time 30 hours per week Salary: £27,788.80 / £13.36 per hour (prorated £20,841.60 per annum) Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Permanent We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value</li></ul>

Contact Centre Advisor - Part-Time

Contact Centre Advisor Prestatyn, North Wales Full-Time 40 hours per week Salary: £27,788.80 / £13.36 per hour Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Permanent We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone as unique and individ</li></ul>

Contact Centre Advisor

Contact Centre Advisor Prestatyn, North Wales Part-Time 24 hours per week Salary: £27,788.80 / £13.36 per hour (prorated £16,673.28 per annum) Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Permanent We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recogni</li></ul>

JOB-20240830-c4aee575

<h1>Band 6 Physiotherapist - Acute Team</h1>

Specialism: AHP - Physiotherapy 
 Location: Liverpool, UK 
 Salary: £26.35 Hourly 
 Contract Type: Ongoing | Part-Time / Full-Time

<h2>Job Overview</h2>

An exciting opportunity has arisen for a Band 6 Physiotherapist to join the Acute Team in Liverpool. This role offers flexible part-time or full-time working arrangements with an attractive hourly rate of £26.35.

You will be working in a fast-paced acute environment, supporting patients through rehabilitation, discharge planning, and recovery, particularly within the winter pressures ward. This is an excellent opportunity to further develop your acute experience within a supportive and dynamic NHS setting.

<h2>Perks and Benefits</h2>

<ul>
<li>
Part-Time / Full-Time: Choose the working pattern that best suits your lifestyle and personal commitments.
</li>

<li>
Hourly Pay: Benefit from a competitive hourly rate that reflects your skills and experience.
</li>

<li>
Work-Life Balance: Flexible hours allow you to balance your professional and personal life more effectively.
</li>

<li>
Professional Development: Gain valuable experience within a reputable NHS trust known for high standards of care.
</li>

<li>
Networking Opportunities: Work closely with a multidisciplinary team and build strong professional relationships.
</li>
</ul>

<h2>What You Will Do</h2>

<ul>
<li>
Provide physiotherapy cover to the winter pressure ward (Ward 3 - 12 beds).
</li>

<li>
Deliver rehabilitation programmes and support patients with goal setting to aid their recovery.
</li>

<li>
Complete comprehensive assessments and provide appropriate equipment to meet patient needs.
</li>

<li>
Carry out discharge planning, including home visits and discharge to assess visits where required.
</li>

<li>
Attend board rounds and contribute to multidisciplinary discussions and care planning.
</li>
</ul>

<h2>Why Liverpool?</h2>

Liverpool offers a fantastic blend of culture, history, and modern city living. With its iconic waterfront, rich musical heritage, world-famous football culture, and vibrant social scene, it's a brilliant place to live and work while enjoying an excellent quality of life.

<h2>Working with Sanctuary Personnel</h2>

Sanctuary Personnel is a trusted and award-winning agency. With an 'Excellent' rating on

Sanctuary Personnel

Band 6 Physiotherapist - Acute Team 

Occupational Therapist Housing Adaptations Your World is currently seeking an experienced Band 6 OT for work on a locum basis. You will be joining an outstanding team within a well-known Council in Liverpool. Who are we looking for? As a Band 6 OT, you will have the knowledge, skills and qualifications to take on the role. You must possess a kind, confident and motivated personality with the ability to communicate to an exceptional standard with both patients and colleagues. You will be extremely understanding and able to adapt your methods to each patient's varying requirements. You must be comfortable organising your own schedule as well as working within the Council team. Requirements<ul><li>Full OT qualifications</li><li>HCPC registration</li><li>UK Occupational Therapy experience</li><li>Excellent written and verbal communication</li></ul>Who is Your World Healthcare? Your World Healthcare has been supplying Occupational Therapists with high-calibre OT jobs in the UK for more than a decade. Our specialist OT Consultants are experts in sourcing the finest NHS and private sector Occupational Therapy roles within the industry. Sound like the perfect position for you? Click Apply Now or contact me on 02037516052 . Alternatively, email Dan at [email protected] to find out more about our Occupational Therapy jobs on offer in the UK.

Your World Healthcare UK

Occupational Therapist Housing Adaptations

Band 6 Occupational Therapist - Stroke &amp; Neuro Our Client based in Liverpool is looking to hire a Locum Occupational Therapist with strong experience working within Acute Stroke and Neuro Team. The post is initially for 12 weeks; however, a further extension may be offered to the successful candidate. The hourly pay rate for this role is £23.00 - £26.00 P/H. You will need to meet the below criteria to be considered for this position:<ul><li>Have a minimum of 6-12 months of NHS experience within Stroke and Neuro Rehabilitation, ideally in acute setting, but strong candidates with community experience may be considered for this post</li><li>Hold Occupational Therapy degree (MSc or BSc) and full HCPC registration</li><li>Be available to commence the role within a maximum of 2 weeks from the confirmation and happy to commit to a minimum period of three months</li></ul>Benefits: Our market-leading benefits package includes:<ul><li>Daily PAYE Payroll</li><li>Weekly Limited Company &amp; Umbrella Payroll</li><li>Dedicated Recruitment Consultant</li><li>Fast-Track Registration</li><li>Training &amp; Support</li><li>Excellent Referral Bonus</li><li>Access to our Your Loyalty rewards</li><li>Assistance with travel and accommodation</li></ul>Is this you? A suitable candidate for the role will ideally have previous experience in a similar role and love what they do. This individual is suited to someone who is a good listener, a great communicator and has a natural interest in problem-solving. About Your World Established in 2005, Your World is one of the leading providers of healthcare professionals throughout the UK and Ireland. Our primary focus is ensuring we deliver exceptional customer service, success and satisfaction to all clients and candidates. Last year, we provided our candidates with over 5 million hours of work! Your World is an equal opportunities employer. Sound like the perfect position for you? Click Apply Now or contact me on 02037516052 . Alternatively, email Dan at [email protected] to find out more about our Occupational Therapy jobs on offer in the UK.

Band 6 Occupational Therapist - Stroke & Neuro

Your World has a brilliant new opportunity for an experienced Band 7 Adult Dysphagia Speech and Language Therapist with post-graduate experience working with adult learning disabilities. Description: You will join an experienced and highly motivated team in Llandudno. Pay rate ranging between £26 - £30 P/H per hour depending on experience. The SLT we are looking for will have previously worked with adults as a post-graduate therapist. They will be encouraging, supportive, and understanding of the varied patient needs they may encounter. The right candidate must also have exceptional communication skills and the ability to build strong relationships with patients. Requirements:<ul><li>An HCPC-approved degree in Speech and Language Therapy</li><li>Right to Work in the UK</li><li>Valid HCPC registration</li><li>Post graduate experience working with Learning Disabilities patients</li><li>Dysphagia Training and Competencies completed</li><li>Post-graduate experience working with Learning Disabilities</li></ul>Benefits: Our market-leading benefits package includes:<ul><li>Daily PAYE Payroll</li><li>Weekly Limited Company &amp; Umbrella Payroll</li><li>Dedicated Recruitment Consultant</li><li>Fast-Track Registration</li><li>Training &amp; Support</li><li>Excellent Referral Bonus</li><li>Access to our Your Loyalty rewards</li><li>Assistance with travel and accommodation</li></ul>About Your World Your World is proud to be the leading supplier of AHPs in the UK. Our Speech and Language Therapy team is known for placing high-quality speech therapists into Locum SLT jobs. Last year, we supplied our candidates with over 3 million work hours! Sound like the perfect position for you? Click Apply Now or contact our team at 0203 751 5899 . Alternatively, email Samantha Krimgoltz at [email protected] to learn more about our SLT jobs in the UK.

Locum Adult Rehab Speech and Language Therapist

Your World has a brilliant new opportunity for an experienced Band 6 Acute Adult Dysphagia Speech and Language Therapist with post-graduate experience working with acute adult dysphagia. Description: You will join an experienced and highly motivated team in Liverpool. Pay rate ranging between £22 - £26 P/H per hour depending on experience. The SLT we are looking for will have previously worked with adults as a post-graduate therapist. They will be encouraging, supportive, and understanding of the varied patient needs they may encounter. The right candidate must also have exceptional communication skills and the ability to build strong relationships with patients. Requirements:<ul><li>An HCPC-approved degree in Speech and Language Therapy</li><li>Right to Work in the UK</li><li>Valid HCPC registration</li><li>Dysphagia Training and Competencies completed</li><li>NQP (Newly Qualified Practitioner) competencies completed.</li><li>Post-graduate experience working with dysphagia patients.</li></ul>Benefits: Our market-leading benefits package includes:<ul><li>Daily PAYE Payroll</li><li>Weekly Limited Company &amp; Umbrella Payroll</li><li>Dedicated Recruitment Consultant</li><li>Fast-Track Registration</li><li>Training &amp; Support</li><li>Excellent Referral Bonus</li><li>Access to our Your Loyalty rewards</li><li>Assistance with travel and accommodation</li></ul>About Your World Your World is proud to be the leading supplier of AHPs in the UK. Our speech and language therapy team is known for placing high-quality speech therapists in Locum SLT jobs. Last year, we supplied our candidates with over 3 million work hours! Sound like the perfect position for you? Click Apply Now or contact our team at 0203 751 5899 . Alternatively, email Samantha Krimgoltz at [email protected] to learn more about our SLT jobs in the UK.

Locum Band 6 Adult Acute Speech and Language Therapist

Private Patient Co-ordinator | Customer Service | Abergele Clinic| Part Time | Flexible working hours | 22.5 hours per week Spire Abergele Clinic is one of North Wales' leading private clinics and we take pride in delivering high-quality care. We offer fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology. The high-profile role is in place to support patients and consultant colleagues in both Spire Abergele and Spire Harrogate Clinics, navigate suitable private pathways and treatment options. The Private patient coordinator will predominantly support Self-Pay patient enquiries at either enquiry, outpatient or in care stage as well as providing the support for patients with private medical insurance. The role will support the conversion of warm leads into appointments and admissions in order to meet key performance targets whilst delivering our Purpose of providing 'outstanding personalised care.' Please note that if successful with the role you would need to travel to Harrogate for training during the induction period, this would be for a maximum of 5 days. Duties and Responsibilities: <ul> <li>Professional handling of self-pay enquiries (eg, capturing enquirers details, booking appointments, resolving queries, giving information, providing advice and practical help) from phone calls and emails with prospective self-pay patients</li> <li>Converting enquiries to outpatient appointments</li> <li>Meeting team and individual targets relating to conversion, revenue and appointments</li> <li>Attending patient information events to represent Spire Healthcare and our services</li> <li>Learning skills required to assist in outpatient appointments team as and when required</li> <li>Providing customers with excellent after-sales service</li></ul> Who we're looking for: <ul> <li>Excellent interpersonal skills</li> <li>Confident with face to face interactions</li> <li>Self motivated with a can-do attitude</li> <li>First-rate organisational skills and attention to detail</li> <li>A good grasp of standard IT packages (eg Microsoft Outlook, Excel &amp; ideally CRM or SAP, although these are not essential</li> <li>High level of customer service</li> <li>Experience in sales </li></ul> Hours: Part time. Working hours 22.5 hours between office hours, we are flexible with these hours. There would be an expectation to do monthly events (max of 2) with late finishes. Benefits: We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: <ul> <li>35 days annual leave inclusive of bank holidays</li> <li>Employer and employee contributory pension with flexible retirement options</li> <li>'Spire for you' reward platform - discount and cashback for over 1000 retailers</li> <li>Free Bupa wellness screening</li> <li>Private medical insurance</li> <li>Life assurance</li></ul> Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: <ul> <li>Driving clinical excellence</li> <li>Doing the right thing</li> <li>Caring is our passion</li> <li>Keeping it simple</li> <li>Delivering on our promises</li> <li>Succeeding and celebrating together</li></ul> Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible. For further information about this role or for an informal conversation about the range of career options available with Spire please contact <a href="mailto:Michelle.Hutchison@spirehealthcare.com" target="_blank">Michelle.Hutchison@spirehealthcare.com</a> For us, it's more than just treating patients; it's about looking after people.

51 Jobs in Rhyl LL18, UK