field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

field_nichejobs_career_area_parents_all

field_nichejob_shifts_parents_all

field_nichejobs_band_parents_all

Clinical Specialist Radiographer - MRI (Fixed Term Contract) London, The Princess Grace Full time, 37.5 hours per week Shift times: Long days, service runs from 08:00-20:00 Fixed Term Contract (12 months) Salary: Up to £54,500 dependent upon experience We're looking for a Clinical Specialist Radiographer to join our MRI team at The Princess Grace Hospital, currently rated "Good" by the CQC. As part of this role, you will also be expected to cover services across our Harley Street Clinical campus, too. The MRI department at The Princess Grace Hospital &amp; The Harley Street Clinic consists of multiple 1.5T &amp; 3T Siemens scanners. Our team of highly skilled radiographers work with leading sub-speciality consultant radiologists to deliver a five-star patient experience in world class facilities. The department can deliver a wide range of exams with the majority of our examinations based around oncology and cardiology care. We perform complex Cardiac scans including paediatric congenital cardiac scans. The MRI department alongside other imaging modalities provides one of the most comprehensive Imaging offerings in Private Healthcare. As a Specialist Radiographer in MRI, you'll provide a high level of customer-focussed to our patients and service users through high quality diagnostic radiography Duties &amp; responsibilities:<ul><li> Provide a safe and effective radiology service </li><li> Work closely with the Radiologists and Consultants in setting up policies and protocols for all imaging and patient pathways </li><li> Identify improvements on an ongoing basis and oversee the implementation of such improvements as agreed with the line manager </li><li> Assist the day to day running of the imaging service </li><li> Assist with patient bookings and administrative duties where necessary, ensuring verified radiologist reports are delivered in a timely manner </li><li> Assist with staff orientation and training </li></ul>At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others. What you'll bring: <ul><li>HCPC registration</li><li>Extensive MRI experience gained post-graduation, ideally in the UK</li><li>High level of understanding with regards to clinical governance and protocols relating to MRI</li><li>MSK, Neuro &amp; body work experience essential</li><li>Cardiac experience desirable</li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Specialist Radiographer at The Princess Grace Hospital, you'll be eligible for:<ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you</li><li>Private Healthcare Insurance for treatment at our leading hospitals</li><li>Private pension contribution which increases with length of service</li><li>Season Ticket Loan and Cycle to Work scheme</li><li>Group Life Assurance from day one</li><li>Critical illness cover</li><li>Enhanced Maternity and Paternity pay</li><li>Corporate staff discount for all facilities including Maternity packages at The Portland</li><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you</li><li>Discounts with over 800 major retailers</li></ul>Diversity and Inclusion Patients first. Colleagues always. That's the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we're creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That's why we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace

HCA Healthcare UK

HCA Healthcare Nursing Jobs, Careers & Pay - Complete Guide

Clinical Specialist Radiographer - MRI (FTC)

Front of House Porter Location - The Harborne Hospital, Birmingham Permanent, Full time, 37.5 hours/week. Monday - Sunday various shifts between 7:00 - 22:00. On the very rare occasion, you may be asked to cover a night shift Salary - £13.36 per hour + Benefits (pension, health cover, flexible benefits and excellent career development) There is an exciting opportunity for a Porter to join our Hotel Services Team based at The Harborne Hospital. This is a vital role in providing a portering/security service of the highest quality to all departments, staff, patients and visitors. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. You'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you'll do:<ul><li>Collection of blood around the hospital</li><li>Waste collection</li><li>Moving items when required</li><li>Delivery/collection of mail, linen, drugs and other items as requested</li><li>Assisting patients with luggage and escorting them to their rooms</li><li>Relieving receptionist staff during breaks</li><li>Any other duties as requested</li></ul>What you'll bring:<ul><li>Previous Porter experience is essential</li><li>Good Communication skills</li><li>Clean Driving License</li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You'll be eligible for:<ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you</li><li>Private Healthcare Insurance for treatment at our leading hospitals</li><li>Private pension contribution which increases with length of service</li><li>Season Ticket Loan and Cycle to Work scheme</li><li>Group Life Assurance from day one</li><li>Critical illness cover</li><li>Enhanced Maternity and Paternity pay</li><li>Corporate staff discount for all facilities including Maternity packages at The Portland</li><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you</li><li>Discounts with over 800 major retailers</li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone as unique and individual </li><li>Kindness and compassion: We treat people with kindness and compassion </li><li>Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness </li><li>Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity </li></ul>Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. #LI-AP1

Front of House Porter

Role: Part Time Receptionist Town: The Wellington Hospital, London Part time: 23 hours/ week Shifts: Between 0700 and 1900 Monday-Friday with weekends required on rotation Permanent Salary: £13.96/hour + excellent benefits We have an exciting opportunity for a Part Time Receptionist to join The Wellington Hospital where you will be part of the Front of House Team. You will be the first point of contact for all Patients, Consultants and Visitors. This role is vital in providing a world class service to anyone entering the hospital. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Front of House team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you'll do:<ul><li>Meeting and greet patients and visitors </li><li>To direct in a pleasant manner all visitors, staff and doctors to the correct departments </li><li>Co-ordinate deliveries and couriers, and the logging of deliveries/post </li><li>Coordinate/Communicate with the Shuttle service </li><li>Booking taxis/e-Couriers for patients and stakeholders </li><li>Control of car park out of hours </li><li>To provide a pleasant and efficient telephone service for patients, doctors, visitors, staff and any other callers </li><li>To operate the switchboard efficiently out of hours, providing a prompt and courteous service </li><li>Active part in Emergency response team and be knowledgeable with emergency processes. Conduct weekly audits; Cardiac Arrest, Major Haemorrhage, Fire, Panic Alarm and other Security Incidents </li><li>Ensure the lobby area is clean and tidy </li></ul> What you'll bring: <ul><li>Previous Receptionist experience is essential within a 5* establishment or private healthcare</li><li>Excellent communication skills</li><li>Computer literate</li><li>Work well under pressure</li></ul> Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Receptionist you'll be eligible for:<ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you</li><li>Private Healthcare Insurance for treatment at our leading hospitals</li><li>Private pension contribution which increases with length of service</li><li>Season Ticket Loan and Cycle to Work scheme</li><li>Group Life Assurance from day one</li><li>Critical illness cover</li><li>Enhanced Maternity and Paternity pay</li><li>Corporate staff discount for all facilities including Maternity packages at The Portland</li><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you</li><li>Discounts with over 800 major retailers</li></ul> Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone as unique and individual </li><li>Kindness and compassion: We treat people with kindness and compassion </li><li>Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness </li><li>Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity </li></ul>Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as of

Part Time Receptionist

Job Title: Senior Medical Secretary | Ortho/Spinal Location: The Princess Grace Hospital Full time 37.5 hours per week Shift times: Monday - Friday, 0900-1700 Permanent This role is based permanently on site. We're looking for a highly experienced Senior Medical Secretary to join our Spinal Team based at The Princess Grace Centre. As a Senior Medical Secretary you'll be responsible for ensuring the continued provision of the highest quality of secretarial and administrative support. Duties will include providing full secretarial support to an Orthopaedic Surgeon, being responsible for the appropriate management of patient appointments, liaising with patients and hospital staff as required in order to facilitate this. You will also undertake any other duties as called upon to carry out by the Practice Manager. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a support role, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you'll do:<ul><li>Provide full secretarial support to the Consultants practice (including audio-typing of clinical/non-clinical material, reports etc) including those of a sensitive nature, whilst maintaining confidentiality.</li><li>At consultants' request arrange admissions, request investigations and obtain test results using hospital data systems. Draw consultants' immediate attention to results deemed abnormal or urgent.</li><li>Manage other correspondence and telephone contacts appropriately.</li><li>Maintain and file accurate patient records, including appropriate patient case note filing, and preparation of relevant clinic notes prior to Outpatient Clinics.</li></ul>What you'll bring: <ul><li>Must have Medical Secretarial experience.</li><li>Ortho/Spinal experience is desirable.</li><li>Significant understanding of Medical terminology.</li><li>Strong, accurate typing skills are essential.</li><li>Computer literacy.</li><li>Excellent communication skills.</li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior Medical Secretary you'll be eligible for:<ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you</li><li>Private Healthcare Insurance for treatment at our leading hospitals</li><li>Private pension contribution which increases with length of service</li><li>Season Ticket Loan and Cycle to Work scheme</li><li>Group Life Assurance from day one</li><li>Critical illness cover</li><li>Enhanced Maternity and Paternity pay</li><li>Corporate staff discount for all facilities including Maternity packages at The Portland</li><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you</li><li>Discounts with over 800 major retailers</li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone as unique and individual </li></ul><ul><li>Kindness and compassion: We treat people with kindness and compassion </li></ul><ul><li>Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness </li></ul><ul><li>Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity </li></ul>Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work

Medical Secretary

Senior Radiographer - MRI London, The Lister Hospital &amp; Chelsea Outpatients Centre Full time, 37.5 hours per week Shift times: 7.5 hour shifts between 08:00 and 20:00 Permanent Salary: Dependent upon experience We're looking for a Senior Radiographer to join our MRI team at The Lister Hospital, currently rated "Outstanding" by the CQC. The Lister Hospital, located in Chelsea has consistently provided care and treatment in London for over 30 years. We offer access to leading consultants from London's top teaching hospitals and contemporary treatment, with several highly specialised units including fertility, gastroenterology medicine and orthopaedics and surgery. With 60 beds across three floors, we offer a specialised service, bespoke to our patient's needs. Our six-bed critical care unit provides dedicated specialised care to seriously ill patients with a range of surgical or medical conditions. In addition to this we have a 13 bedded acute medical unit. As a Senior Radiographer in MRI, you'll provide a high level of customer-focussed to our patients and service users through high quality diagnostic radiography. Duties &amp; responsibilities:<ul><li>Skilfully provide accurate diagnostic imaging services by operating Imaging equipment in accordance with operational procedures and ensuring routine quality assurance procedures are carried out.</li><li>Conduct oneself professionally at all times and achieve and maintain high standards of practice within the department practicing high levels of customer care.</li><li>Work within a multi-disciplinary team to maximise clinical efficiency,</li><li>To rotate between areas as required including MRI</li><li>Assist in staff and students with orientation and training.</li><li>Ensure all equipment faults and malfunctions are recorded and reported to the correct parties.</li></ul>At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others. What you'll bring: <ul><li>HCPC registration</li><li>Extensive MRI experience gained post-graduation, ideally in the UK</li><li>High level of understanding with regards to clinical governance and protocols relating to MRI</li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior Radiographer, you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you </li><li>Private Healthcare Insurance for treatment at our leading hospitals </li><li>Private pension contribution which increases with length of service </li><li>Season Ticket Loan and Cycle to Work scheme </li><li>Group Life Assurance from day one </li><li>Critical illness cover </li><li>Enhanced Maternity and Paternity pay </li><li>Corporate staff discount for all facilities including Maternity packages at The Portland </li><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you </li><li>Discounts with over 800 major retailers </li></ul>HCA Culture and Values HCA Healthcare UK is an equal opportunity employer, committed to fostering a culture that embraces diverse perspectives and promotes our values across all areas of our organisation. As a valued member of our team, you will be expected to uphold and demonstrate HCA Healthcare UK's core values through respectful behaviour and conduct. This includes a commitment to fostering Inclusion in all aspects of your role. We approach every patient and colleague with empathy, kindness, and understanding, ensuring a supportive and caring environments for all. We strive for excellence in everything we do, continuously improving our skills and services. Additionally, we encourage sustainable practices by considering the environmental impact of your actions whenever possible. Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportuniti

Senior Radiographer - MRI

Contact Centre Advisor Prestatyn, North Wales Full-Time 40 hours per week Salary: £27,788.80 / £13.36 per hour Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Fixed Term Contract - 9 Months We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone</li></ul>

Contact Centre Advisor - FTC

Contact Centre Advisor Prestatyn, North Wales Part-Time 30 hours per week Salary: £27,788.80 / £13.36 per hour (prorated £20,841.60 per annum) Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Permanent We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value</li></ul>

Contact Centre Advisor - Part-Time

Contact Centre Advisor Prestatyn, North Wales Full-Time 40 hours per week Salary: £27,788.80 / £13.36 per hour Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Permanent We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone as unique and individ</li></ul>

Contact Centre Advisor

Contact Centre Advisor Prestatyn, North Wales Part-Time 24 hours per week Salary: £27,788.80 / £13.36 per hour (prorated £16,673.28 per annum) Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. Permanent We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily. What you'll do: <ul><li>Schedule appointments within the HCA Facilities </li></ul><ul><li>Handling information requests over the telephone and by e-mail, providing details of facilities. </li></ul><ul><li>To provide rapid response when answering call working towards set SLAs and individual KPIs. </li></ul><ul><li>Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs. </li></ul><ul><li>To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process. </li></ul>What you'll bring: <ul><li>Proven experience within a customer service environment. </li></ul><ul><li>Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence. </li></ul><ul><li>Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service. </li></ul><ul><li>Knowledge of healthcare or clinical experience is desirable but not essential. </li></ul><ul><li>Computer literate. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. </li></ul><ul><li>Private Healthcare Insurance for treatment at our leading hospitals. </li></ul><ul><li>Private pension contribution which increases with length of service. </li></ul><ul><li>Season Ticket Loan and Cycle to Work scheme. </li></ul><ul><li>Group Life Assurance from day one. </li></ul><ul><li>Critical illness cover. </li></ul><ul><li>Enhanced Maternity and Paternity pay. </li></ul><ul><li>Corporate staff discount for all facilities including Maternity packages at The Portland. </li></ul><ul><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you. </li></ul><ul><li>Discounts with over 800 major retailers. </li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recogni</li></ul>

Superior Healthcare is recruiting experienced Senior Community Healthcare Support Workers to support paediatric clients across Mid and West Kent. This is a rewarding night-shift role working with children who have complex clinical needs within their family homes. The Role You will be supporting paediatric clients living with a range of complex healthcare needs, including:<ul> <li>Tracheostomy care</li> <li>Ventilation support</li> <li>Seizure management</li> </ul>Your role will focus on ensuring each child is safe, comfortable, and supported to live a fulfilled and happy life while maintaining the highest standards of clinical care. About the Clients<ul> <li>Location: Mid and West Kent</li> <li>Age: Children</li> <li>Living with: Parents and siblings</li> <li>Personality &amp; Interests: Our clients are active, bubbly, and inquisitive, with interests including: <ul> <li>Cars and dinosaurs</li> <li>Animals and pets</li> <li>Outdoor activities, such as feeding chickens</li> </ul> </li> </ul>What We're Looking For<ul> <li>Female applicants only (this is a genuine occupational requirement based on client preferences) </li> <li>A energetic personality and strong initiative</li> <li>Clear and confident communication skills</li> <li>Ability to work calmly and professionally in the family home environment</li> </ul>Essential Experience<ul> <li>Hands-on experience with: <ul> <li>Tracheostomy care</li> <li>Ventilation support</li> <li>Seizure management</li> </ul> </li> </ul>Driving Requirement<ul> <li>Must be aged 25 or over</li> <li>Full, clean UK driving licence</li> <li>Confident driving a wheelchair-accessible vehicle</li> </ul>Shifts &amp; Pay<ul> <li>Night shifts only</li> <li>4 shifts on / 4 shifts off rolling rota</li> <li>Hourly rate: £17.25 - £19.55</li> </ul>Pre-Employment Checks<ul> <li>Enhanced DBS check</li> <li>3 years' continuous referencing</li> </ul>How to Apply For more information or to apply, please contact: Rhiannon Jones 01227 640290 <a href="mailto:rhiannonjones@superiorhealthcare.co.uk" target="_blank">rhiannonjones@superiorhealthcare.co.uk</a> Responsibilities<ul><li>You will be supporting paediatric clients living with a range of complex healthcare needs</li><li>Work alongside field care supervisors and nurse managers.</li><li>Ensure excellent care at all time and fit seamlessly into the community environment</li></ul>Requirements<ul><li>Minimum 6 months' experience in a caring role</li><li>Paediatric care experience</li><li>Hands-on experience with Tracheostomy care, Ventilation support, Seizure management</li><li>Ability to work calmly and professionally in the family home environment</li></ul>

1,965 Onsite Jobs