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Are you a healthcare professional looking for a company that shares your values? Embrace a new work-life balance as a Functional Assessor, working 50% in clinic and 50% at home. With a rewarding salary starting at £39,500, you will receive annual pay reviews in line with your performance. Your support structure will be made up of people that know and understand what it is like to do the role, meaning you will benefit from a clinically-led business. Advo is a healthcare organisation through and through, with clinicians working in our highest management positions and shaping our group ethos. With more than 10 years of experience delivering government assessment services and a commitment to professional development and training, Advo is an established provider and one of the best places to work as an assessor in the UK. About the role Play a crucial role in the functional and disability assessments process, a service that touches the lives of millions of people in the UK. You will work autonomously to assess the cases of people who are applying for the Personal Independence Payment (PIP) benefit or a Work Capability Assessment (WCA) as part of the DWPs Health Assessment and Advisory Services (HAAS). This will involve holding consultations and writing fair and accurate reports. You will only work to assess people for PIP or a WCA, not both. As part of your application process, we will advise you on which service you will work on and discuss what your training will involve. You do not need to have worked as a Functional Assessor previously. We can support you in your career change with our accredited training programme and dedicated support structure. Salary and benefits<ul><li>Between £39,500 and £41,500 Per Annum (depending on location)</li><li> Annual salary reviews</li><li> Cost of your professional membership covered by us</li><li> Work-life balance through hybrid/remote working patterns</li><li> 25 days annual leave (+ bank holidays)</li><li> Company sick-pay (up to an annual cap)</li><li> Flexible / part-time working &amp; family friendly ethos</li><li> DWP approved training and support programme provided</li><li> Discounts and other perks</li><li> Charity time gifting</li><li> Extra cash rewards and incentives</li><li> Free physio and other wellbeing support</li></ul>You can learn more about the benefits of working at Advo Health here. Key responsibilities<ul><li>Holding telephone, video or in-person consultations with people who are applying for the Personal Independence Payment (PIP) benefit or a Work Capability Assessment (WCA).</li><li> Assessing a variety of complex conditions and impairments.</li><li> Using your strong verbal communication skills and write high quality, fair and accurate assessment reports using a special IT system.</li><li> Working with your line manager to advance your own professional development and career as a Functional Assessor.</li></ul>Essential experience and qualifications<ul><li>Minimum of 12 months post-registration experience working as an Nurse (RGN, RMN, RNLD), Paramedic, Physiotherapist, Pharmacist or Occupational Therapist.</li><li> You must hold full registration with one of the following professional bodies:<ul><li> Nursing and Midwifery Council (NMC)</li><li> Health and Care Professions Council (HCPC)</li><li>General Pharmaceutical Council (GPC)</li></ul></li></ul> Our goal is for Advo Health to be a workplace that creates a sense of belonging for everyone. This means that we actively work to promote equal opportunities across all that we do, including when we recruit new talent.

Advo Health

We Are Advo

Your next career as a Functional Assessor with Advo Health

Functional Assessor

Are you an experienced Functional Assessor, or a healthcare professional looking to start a new career path? Embrace a fully remote role as a Functional Assessor and make a real difference in people's lives. With a salary ranging from £39,500 to £48,000 depending on experience, you will benefit from annual pay reviews and a supportive, clinically-led environment. Advo is a healthcare organisation through and through, with clinicians working in our highest management positions and shaping our group ethos. With more than 10 years of experience delivering government assessment services and a commitment to professional development and training, Advo is an established provider and one of the best places to work as an assessor in the UK. About the role If you are an Experienced Functional Assessor with DWP approval, you will know what the role entails and will not be required to go through the same training programme. However, if you have never been a Functional Assessor before, donâ€™t worry, we can support you in your career change with our accredited training programme and dedicated support structure. You will play a crucial role in the functional and disability assessments process, a service that touches the lives of millions of people in the UK. You will work autonomously to assess the cases of people who are applying for the Personal Independence Payment (PIP) benefit or a Work Capability Assessment (WCA) as part of the DWPs Health Assessment and Advisory Services (HAAS). This will involve holding consultations and writing fair and accurate reports. You will only work to assess people for PIP or a WCA, not both. As part of your application process, we will advise you on which service you will work on and discuss what your training will involve. Salary and benefits <ul><li> Between £39,500 and £48,000 Per Annum, based on experience</li><li>Annual salary reviews</li><li> Cost of your professional membership covered by us</li><li> Work-life balance through remote working patterns</li><li> 25 days annual leave (+ bank holidays)</li><li> Company sick-pay (up to an annual cap)</li><li> Flexible / part-time working &amp; family friendly ethos</li><li> DWP approved training and support programme provided</li><li> Discounts and other perks</li><li> Charity time gifting</li><li> Extra cash rewards and incentives</li><li> Free physio and other wellbeing support</li></ul>You can learn more about the benefits of working at Advo Health here . Key responsibilities<ul><li> Holding telephone or video consultations with people who are applying for the Personal Independence Payment (PIP) benefit or a Work Capability Assessment (WCA).</li><li> Assessing a variety of complex conditions and impairments.</li><li> Using your strong verbal communication skills and write high quality, fair and accurate assessment reports using a special IT system.</li><li>Working with your line manager to advance your own professional development and career as a Functional Assessor.</li></ul> Essential experience and qualifications<ul><li> Minimum of 12 months post-registration experience working as an Nurse (RGN, RMN, RNLD), Paramedic, Physiotherapist, Pharmacist or Occupational Therapist.</li><li> You must hold full registration with one of the following professional bodies: Nursing and Midwifery Council (NMC) Health and Care Professions Council (HCPC) General Pharmaceutical Council (GPC)</li></ul> Our goal is for Advo Health to be a workplace that creates a sense of belonging for everyone. This means that we actively work to promote equal opportunities across all that we do, including when we recruit new talent.

Functional Assessor - Remote

Client Referral Coordinator Application Deadline: 31 January 2026 Department: Corporate Services Employment Type: Permanent - Full Time Location: Customer Services Centre Reporting To: Team Leader Compensation: £24,570 / year Description A Customer service function which is open 365 days a year, acting as the first point of contact for all self-paying clients looking to take their initial first steps into Treatment, and NHS professionals in supporting emergency bed placements, throughout our national network of Hospitals. We are a non- clinical function who provide available options for them to make informed choices on the best treatment pathways Location of the role: Customer Service Centre, Ground Floor, Admiralty House, 9 Fudan Way, Stockton on Tees, TS17 6EN What you'll be doing Inbound call centre, providing a customer centric experience. We are dedicated to providing prospective clients with the range of treatment options available, and assisting them take their first steps into the most suitable pathway Duties include but are not limited to:<ul> <li>Answering inbound client calls surrounding initial treatment enquiries</li> <li>Answering client emails surrounding initial treatment enquiries</li> <li>Accurate logging of client data into internal systems, and in line with GDPR guidelines</li> <li>Liaising with internal and external stakeholders in helping clients access treatment</li> <li>Ability to recognise vulnerability and following safeguarding protocols when necessary</li> <li>Tailoring available services in line with client needs</li> <li>Arranging funding for NHS services </li> </ul> What you'll bring to the role<ul> <li>Ability to work to call KPIs and internal quality standards </li> <li>A minimum of 2 years previous experiences in a client facing role </li> <li>Someone with excellent verbal and written communication skills </li> <li>Someone with the ability to lone work, and also work as part of a team </li> <li>Confidently handle calls where you will talk about difficult subjects, support vulnerable customers, and deliver solutions with care and empathy </li> <li>Ability to work a varied shift pattern including weekends, evenings and nights</li> <li>Good knowledge of Mental health conditions and services is desirable </li> </ul> What we will give you in return We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. <ul> <li>25 days Annual Leave + Bank Holidays + additional day's leave for your Birthday! </li> <li>Annual leave entitlement increases based on length of service: 27 days after 5 years' service and 30 days after 10 years' service</li> <li>Length of service recognition awards - every 5 years</li> <li>Employee Assistance Programme </li> <li>Competitive Pension Scheme </li> <li>Initial Disclosure Check Cost covered, if applicable to role</li> <li>'My Possible Self' App and health-related benefits </li> <li>Online discounts and cashback rewards - Priory Perks</li> <li>Smart Technology scheme (qualifying period)</li> <li>Cycle to work scheme (qualifying period)</li> <li>Smart Holidays (qualifying period)</li> <li>Gym Flex (qualifying period)</li> <li>Healthcare Cash Plan - Simply Health Scheme</li> <li>Eye Care Vouchers</li> <li>'Cash for Colleagues' - Employee referral scheme </li> <li>Access to development opportunities</li> <li>Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel</li> <li>Leadership &amp; management development</li> <li>Parental Leave Gift </li> </ul>Please take the time to familiarise yourself with the full job description attached prior to making an application. Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

Priory

Careers at Priory

Client Referral Coordinator

2,576 Jobs