Specialist Nurse/PT/OT Discharge Coordinator
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
An exciting opportunity has arisen for a motivated and experienced Discharge Coordinator
to join our dynamic Hospital Discharge Team.
You will play a key role in supporting patient flow and coordinating safe, timely discharges
from
admission through to discharge. Managing a caseload of patients with varying levels of
complexity, you will work closely with multidisciplinary teams, community services, social
care, and external partners to remove barriers to discharge and reduce length of stay.
The successful candidate will lead on complex discharge planning, support pathway
coordination, facilitate access to specialist equipment and community services, and act as a
key escalation point to ensure patients are discharged safely and without unnecessary delay.
You will also provide leadership and support to discharge coordinators, promote best practice,
and contribute to service improvement initiatives.
This is an excellent opportunity for a skilled professional with strong clinical knowledge,
outstanding communication skills, and a passion for improving patient outcomes and
experience through effective discharge planning.
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• In liaison with ward staff, community, social services and other healthcare
colleagues facilitate timely, appropriate and safe discharge of patients.
• Attend Daily Reason to Reside Meetings, MDT meetings, Professional and
family meetings, Daily Board rounds on allocated wards.
• Ensure that the Early Discharge Notification (EDN) to be completed within
• 24 hours of hospital admission, Needs Based Assessment (NBA) and any
other onward referrals are completed in a timely manner
• Ensure the person and any carer’s, family or friends are involved in and
informed about all aspects of the discharge process
• To promote and ensure that early bed release guidelines are adhered to;
ensuring that all appropriate patients are moved to the discharge lounge
• Promote nurse led discharges at weekends and assist on competency
levels to empower staff both at ward level and within the discharge team
• Actively support and facilitate the transfer of patients who are privately
funding their care to prevent extended length of stay. To adhere to the National
and Trust Policy for Discharge to family and carers within the agreed time frame
to avoid extended length of stay.
• Work flexibly in shift patterns to meet the needs of the Trust, including
bank holidays, unsocial hours, cross-site working and weekend working
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.
We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.
By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment checks which can take between 4-8 weeks . After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR ).
Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.
West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.
We encourage the thoughtful use of technology as a demonstration of strong time management and a commitment to innovation. However, we encourage applicants to personalise their recruitment application to showcase their unique skills and experiences.
While AI-generated content can be a helpful tool, relying solely on generic responses instead of highlighting your own strengths and achievements may impact the success of your application. The success of an application will always be assessed against the essential and desirable criteria for the role, so it is important to ensure that your application and any supporting information clearly demonstrate how you meet these requirements.