Pathway Coordinator - Urology

Detailed job description and main responsibilities
Ensure that all patients are accurately monitored through each stage of their diagnostic and treatment pathway. To understand and use patient tracker lists as a tool to achieve the above. Ensure that capacity issues are escalated to the Service Manager.
To manage and take responsibility for Teleologic on behalf of Consultant(s) ensuring timely authorisation of letters and escalation of any issues to the Service Manager.
To take ownership and have detailed knowledge of all patient related information, including case notes, results, referrals and correspondence within dedicated office space.
To monitor awaiting investigations, ensuring urgent procedures are booked and results chased daily and to monitor / chase routine investigations on a weekly basis.
To prioritise and administer all patient related enquiries in a timely manner to ensure that patient safety is paramount under the empowerment and guidance of the Consultant(s).

Person specification

Qualifications

Essential criteria

• Educated to NVQ level 3 equivalent qualification and experience
• Qualification in Audio Typing or proven experience of audio-typing within a healthcare setting

Desirable criteria

• Audiotyping

Knowledge

Essential criteria

• Understanding of National NHS Targets

Experience

Essential criteria

• Demonstrable office experience, preferably in a health service environment
• Proven experience of using Medical Terminology or Qualification eg Amspar
• Experience dealing with routine/urgent and complex problems, progress chasing and reviewing resources
• Experience with 18 Week pathways and Cancer Targets and Referral times

Skills

Essential criteria

• Excellent computer skills including ability to use Microsoft packages such as Excel
• Excellent communication skills written and verbal
• Understanding of Data Protection issues.
• Ability to work under pressure and meet deadlines
• Excellent interpersonal skills, with the ability to work across the organisation liaising with different levels of personnel

Values Based Question

Essential criteria

• Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome

Please note that we do not accept applications via CV or recruitment agencies.
This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity.
Applications are welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow.
We welcome applications irrespective of people's age, disability, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
All staff no matter where they work or which age group of patients they work with must be aware of their responsibility to act when they feel a child, young person or vulnerable adult has been or is at risk of abuse.
We are a fully non-smoking Trust. Smoking is completely prohibited in all Trust buildings, grounds and car parks for patients, visitors, staff and contractors.
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After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.
You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. If you have a query relating to your application, please contact the Resourcing Team on 01634 830000.
If you have not heard from us within 21 days of the closing date, please assume that you have not been shortlisted on this occasion.
We wish to stress that no discourtesy is intended in following such a procedure, and you should not let this deter