Pathway Co-ordinator - Rheumatology

Detailed job description and main responsibilities
The post holder will coordinate the administrative pathway of patients to ensure that waiting time targets are not breached.
The post-holder is also to be involved in service improvement to streamline the patient journey and ensure that the trust delivers a quality service and gold standard patient care.
The role will involve working with a range of staff across the entire organisation.
Excellent communication and interpersonal skills and the ability to work flexibly are essential.

Person specification

Qualifications

Essential criteria

• General education to GCSE Level

Knowledge/Experience

Essential criteria

• Excellent computer literacy, ability to use MSWord and Excel

Skills

Essential criteria

• Good communication skills - written and verbal
• Ability to work on own initiative and to work within a team
• Has the ability to adapt to challenging and changing situations/demands

Values Based Question

Essential criteria

• Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome

Please note that we do not accept applications via CV or recruitment agencies.
This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity.
Applications are welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow.
We welcome applications irrespective of people's age, disability, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
All staff no matter where they work or which age group of patients they work with must be aware of their responsibility to act when they feel a child, young person or vulnerable adult has been or is at risk of abuse.
We are a fully non-smoking Trust. Smoking is completely prohibited in all Trust buildings, grounds and car parks for patients, visitors, staff and contractors.
This Local Employment Partnership Employer shares information about new starters with Jobcentre Plus, for statistical purposes only.
After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.
You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. If you have a query relating to your application, please contact the Resourcing Team on 01634 830000.
If you have not heard from us within 21 days of the closing date, please assume that you have not been shortlisted on this occasion.
We wish to stress that no discourtesy is intended in following such a procedure, and you should not let this deter you from future applications.