Liaison Operational Team Manager

Job overview
Please note, at this stage, the role is open only to internal staff (including NHSP and Agency staff currently on placement within our organisation) and staff substantively employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Any individual who is at risk of redundancy will be given priority, provided they meet the essential criteria.
An exciting opportunity has arisen for a forward-thinking, dynamic Operational Team Manager with a professional mental health qualification to lead the Medway Psychiatric Liaison Team as we transition to the national CORE 24 model, meeting Kent and Medway Mental Health NHS Trust transformation priorities and with a view to obtaining PLAN accreditation.
We are seeking a transformational leader and manager to be responsible for utilising data and information from a range of sources to manage, monitor and maintain safe and effective day-to-day delivery of Maidstone Liaison Psychiatry service.
You will ensure the service performs at a high level, meeting key performance indicators and putting measures in place to address any areas of shortfalls.
This will include ensuring that staff feel empowered and invested in delivering excellence, and supporting them to achieve this.
You will also be responsible for managing resources, including manging a budget.
The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Main duties of the job

• You will be a highly motivated, enthusiastic mental health professional committed to promoting patient-focused care and treatment for adults of all ages in an acute hospital environment.
• Be accountable for teams' performance, operational delivery of safe and effective care and budget management in Community Services for adults over 18 years of age.
• Empower staff to deliver high service performance by utilising a transformative and proactive approach
• Meet the required local and national targets and standards in relation to quality, performance governance, workforce planning and finance
• Develop a positive team "can do" attitude and culture through role modelling and setting out team expectation.
• Strategic management of targets and performance, including waiting time and caseload management, day to day operational management which includes staff management such as wellbeing, sickness, absences, e-rostering, governance and financial management

Working for our organisation
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.
Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.
Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Detailed job description and main responsibilities

• Provision of Managerial Supervision and Appraisal.
• Joint responsibility for CQC expectations
• Offer training, consultation and advice to colleagues working in the Acute hospital setting.

Please refer to the attached job description for the full details on the responsibilities and person specification
We are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one.

Person specification

Essential

Essential criteria

• Registered Mental Health Nurse, registered Social Worker or registered Occupational Therapist (holding diploma or degree qualification).
• Teaching and assessing qualification.
• Minimum of 2 years' experience at Band 6 as a mental health practitioner, including within the community

Desirable criteria

• Management/Clinical Leadership qualification or equivalent experience
• Experience of managing change

Essential

Essential criteria

• Experience of managing a complex case load within a mental health setting
• Ability to supervise, lead and coach others

Desirable criteria

• Able to use resources effectively within an agreed budget.

Important Information:
In cases where we receive a high volume of applications for a post, it may be necessary to bring the closing date forward. Please submit your completed application as early as possible to avoid disappointment.
Due to the high volume of applications received, it is not possible to respond individually to your application. Should you not hear from us within six weeks of the vacancy closing, please assume that your application has not been successful.

Probation Period. New employees external to the trust are subject to a six-month probationary period.
To deliver an effective service it is essential in some of our roles that you are able to travel between work bases in a timely manner.
Production of false or forged documents/qualifications in order to obtain employment is a criminal offence and will be reported to the Police.
Disclosure and Barring Service Check.
Certain roles are subject to criminal record checks called Disclosure and Barring Service (DBS) checks. Therefore, you will be required to submit a completed Disclosure form to the Disclosure and Barring Service.
Kent and Medway Mental Health NHS Trust are signed up to NHS England's Sexual Safety in Health Care Organisational Charter
The trust takes a systematic zero-tolerance approach to tackle any unwanted, inappropriate and/or harmful sexual behaviours within the workplace and in our care provision. We are committed to sexual safety which encompasses prevention, support and decisive action against perpetrators. We are committed to keeping you and our patients safe.

Use of AI when writing job applications
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Relying solely on AI to write your application may result in generic, impersonal, and potentially inaccurate content. Always review and refi