Clerical Officer - District Nursing Service

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Job overview

An exciting opportunity has arisen to join the East Lancashire District Nursing Service as a Clerical Officer. This is a full-time, permanent position working 37.5 hours per week, Monday to Friday, 08:30 to 16:30, providing vital administrative support to clinical teams across the ELHT footprint.

We are looking for a motivated, enthusiastic and organised individual with excellent communication and IT skills who enjoys working in a busy environment. The successful candidate will play a key role in supporting the smooth and effective delivery of District Nursing services, helping clinicians focus on providing high-quality patient care.

You will work as part of a supportive neighbourhood team and wider administration network, providing a high standard of customer service and administrative support. The role requires excellent organisational skills, the ability to prioritise workloads and a good understanding of confidentiality.

As service needs can vary, flexibility is essential. The post holder will be aligned to a specific team but may be required to work across different sites and provide cover where needed to ensure continuity of service.

A full UK driving licence and access to a vehicle are essential for this role.

Advert

The successful candidate will have a good understanding of the importance of confidentiality and previous administrative experience within a busy office environment. The ability to work effectively as part of a team, whilst also using initiative and working independently, is essential.

We are seeking an enthusiastic, motivated and flexible individual who can adapt to the changing needs of the service. Flexibility is key, as the post holder may be required to work across different sites and provide cover as needed to ensure continuity of service delivery.

Strong IT skills are essential, together with excellent communication, organisational and interpersonal skills. The successful candidate will be able to prioritise workloads, manage competing demands, maintain accurate records and provide a high standard of administrative support to clinical teams, helping to ensure the smooth and efficient delivery of patient services.

Working for our organisation

Established in 2003, East Lancashire Hospitals NHS Trust (ELHT) is a large, integrated healthcare organisation providing high‑quality acute and community services for the population of East Lancashire and Blackburn with Darwen. The Trust places safety and quality at the centre of everything it does, investing in and developing its workforce, building strong partnerships with key stakeholders, and encouraging innovation and pathway redesign to deliver best practice across all services.

ELHT employs more than 8,000 staff, many of whom are internationally recognised and have received awards for their contributions and achievements. The District Nursing Service is proud to be part of this forward‑thinking organisation, offering a supportive environment where staff are encouraged to grow, develop, and access a wide range of professional development opportunities.

Detailed job description and main responsibilities

For full details about this role, including the main duties and responsibilities, please refer to the Job Description and Person Specification located under the Supporting Documents section.

Further information about the District Nursing Service can be found on our Trust website at www.elht.nhs.uk.

You can also learn more by watching the videos available at the following link: https://elht.nhs.uk/services/district-nurses

Dear Potential Applicant,

It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust

• Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
• This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
• Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
• Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.

Disclosure and Barring Scheme (DBS)

If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.

The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.

In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.

This cost is not applicable for a Volunteer post

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The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.

We aim to employ a workforce that reflects the diverse communities we serve.

We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme.

If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.