Administrative Assistant

As a Receptionist/Administrative Assistant, you will play an essential role in keeping office support services running smoothly. Your organisation, attention to detail and collaborative approach will enable clinical and operational teams to focus on delivering high-quality care.

You will maintain accurate and up-to-date records, support both internal and external communication, and ensure all work is carried out in line with company policies and procedures. This role requires strong organisational skills, attention to detail, and the ability to work collaboratively with colleagues to keep day-to-day operations running efficiently.

This is a great opportunity for someone who enjoys varied administrative work, takes pride in being reliable and organised, and values being part of a supportive, purpose-driven team. While you won’t be delivering care directly, your contribution will have a meaningful impact on the people who do.

If you’re looking for a role where your skills are valued, your development is supported, and your work has real purpose, this could be the opportunity for you.

37.5 hours a week. Monday to Friday. 9am to 5pm.

What you will be doing

As a valued member of the administration team, you will provide proactive and flexible support across departments, ensuring efficient, compliant and high-quality day-to-day operations. Your responsibilities will include:

• Providing comprehensive and reliable administrative support to teams across the service, ensuring tasks are completed accurately and within required timeframes
• Taking accurate and timely meeting minutes, ensuring actions are clearly recorded, distributed promptly and followed up to support effective governance
• Maintaining organised, audit-ready filing systems, ensuring records are secure, up to date, compliant and easily accessible
• Supporting compliance processes by completing, tracking and escalating essential documentation to maintain regulatory standards
• Coordinating staff training activity, including bookings and record-keeping, ensuring training data is accurate and supports organisational reporting
• Welcoming visitors and managing calls, enquiries and correspondence efficiently and courteously
• Preparing reports, documents and administrative records to a consistently high standard and within deadlines
• Supporting the coordination of meetings, including room bookings, material preparation and logistical arrangements
• Carrying out general office duties such as scanning, filing and document preparation to support smooth service delivery
• Ensuring all work meets confidentiality, data protection and information governance standards at all times
• Offering ongoing support to other members of the administration team, working collaboratively to ensure a seamless and effective service
• Contributing to the continuous improvement of administrative processes, identifying opportunities to enhance efficiency and effectiveness

What you will have

To be successful in this role, you will have:

• GCSEs (or equivalent) in English and Mathematics at Grade C/4 or above (essential)
• Experience using Microsoft Office programmes, including Word and Excel
• Experience of taking accurate and effective meeting minutes
• Previous experience working in a healthcare setting (such as a hospital or GP practice) is desirable but not essential
• The ability to demonstrate professional conduct at all times
• Strong interpersonal skills, with the ability to build and maintain positive working relationships
• A high level of discretion, with the ability to maintain confidentiality at all times
• Excellent organisational skills, with the ability to prioritise tasks, work efficiently and meet deadlines with minimal supervision
• A high level of accuracy, attention to detail and a proactive approach to completing tasks
• A flexible approach to working hours and location, with occasional travel and out-of-hours meetings to support the needs of the service

Where you will be working:

Lakefield’s Neurological Centre, Lambourne Road, Chigwell, IG7 6HH

Lakefields Neurological Centre will be a 22-bed service that delivers specialist 24-hour nursing and therapy services for people with complex long-term neurological conditions who require ongoing support and assistance to maximise their functional ability and improve their quality of life. The Centre specialises in neuro-rehabilitation, tracheostomy and ventilator care.
Bedrooms are adapted to individual requirements, fitted with high dependency equipment including ceiling track hoists, wall mounted suction and oxygen equipment. There are also well-equipped therapy facilities, spacious lounge areas and wheelchair access to beautiful gardens.

You will be part of a multidisciplinary team working together to deliver high-quality care in a setting that values kindness, collaboration and positive outcomes for every young person.

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £25,564.50
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free meals and parking

About us:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure