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Band 6 - Senior Employee Relations Advisor Job Summary: We are seeking a highly experienced Senior ER Advisor with NHS experience to support a high-volume caseload in a complex and fast-paced unionised healthcare setting. You will work proactively with managers to resolve ER cases and contribute to the delivery of a supportive, compliant, and effective ER service. Location: Croydon (4 days on site 1-day WFH) Job Type: Temporary Duration of booking: Expected to last 4 months with possible extension Proposed start date: ASAP Pay Rates: Up to £22.09 per hour PAYE inclusive of holiday pay Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am - 5pm Sector: Healthcare Based: Office / Hospital Key Responsibilities:<ul><li>Manage a substantial caseload involving absence, disciplinary, grievance, and performance management issues.</li><li>Advise and support managers in line with NHS policies and employment legislation.</li><li>Work in partnership with staff-side representatives to achieve resolution.</li><li>Provide tailored ER advice and guidance to ensure fair and consistent handling of cases.</li><li>Support the collation and reporting of ER metrics, including headcount and case volumes.</li></ul>Requirements:<ul><li>Essential: NHS employee relations experience.</li><li>Comfortable operating in a fast-paced, complex environment with large headcount and caseloads.</li><li>Strong understanding of employment law and NHS terms and conditions.</li><li>Able to work on-site a minimum of 4 days per week.</li><li>Effective communicator and problem solver with a collaborative approach.</li></ul>

Your World Healthcare Ireland

Your World Healthcare

Senior Employee Relations Advisor

Job Title: Senior EHCP, QA and Data Officer Location: Romford Remote with 1-2 days per week in the office preferred (fully remote considered for exceptional candidates) Job Type: Temporary Duration of booking: 6 months with possible extension Start date: ASAP Pay Rates: Umbrella Daily Rate: £400-£430 Hours / Working Days: Monday-Friday 36 hours per week Purpose of the Role The Senior EHCP QA and Data Officer plays a pivotal role in supporting the Head of SEND and Alternative Provision to implement the Education, Health and Care Plan (EHCP) Quality Assurance Framework, ensuring high-quality, accurate and timely reporting across SEND and Alternative Provision services. The role is responsible for coordinating and facilitating case audits, multi-agency quality assurance activities, performance reporting and data analysis. A key focus will be ensuring effective data management across the service's case management system (Liquid Logic) and supporting continuous quality improvement in EHCP processes, statutory compliance and service performance. This post requires a highly skilled individual capable of hitting the ground running" with minimal training, particularly in the use of Liquid Logic and EHCP reporting processes. Key Duties and Responsibilities Quality Assurance &amp; Performance <ul><li>Support the implementation, monitoring and continuous improvement of the EHCP Quality Assurance Framework.</li><li>Prepare and facilitate case audits and multi-agency quality assurance activity, ensuring findings are captured and reported to senior leaders and relevant stakeholders.</li><li>Produce high-quality reports on auditing, quality assurance and service performance for internal and external audiences.</li><li>Train and support colleagues and partners in the use of quality assurance tools and processes.</li><li>Liaise with the Performance Team to ensure Quality Assurance reports are prepared and presented accurately for senior management analysis.</li><li>Provide regular feedback on KPIs and data insights at team meetings and other forums.</li></ul> Data Management &amp; Reporting <ul><li>Collect, cleanse and analyse data required for statutory returns, FOIs, the SEND Executive Board and wider reporting purposes.</li><li>Ensure accurate and timely data is provided for the SEND dashboard through close collaboration with the Performance Team, Pupil Place Planning Team and other internal stakeholders.</li><li>Monitor and oversee workflows within Liquid Logic from assessment to finalisation, Annual Reviews, ceasing of plans, Mediation and Tribunal processes.</li><li>Work with the Liquid Logic Team to resolve system issues, implement upgrades and support improvements.</li><li>Champion data quality across the service, ensuring accurate, efficient and effective use of the case management system.</li></ul> Stakeholder Engagement <ul><li>Work collaboratively with SEND colleagues, multi-agency partners and wider Council services to support high-quality practice and data integrity.</li><li>Communicate effectively and professionally with a wide range of internal and external stakeholders.</li></ul> Additional Requirements <ul><li>Ensure compliance with all relevant legislation and best practice, including safeguarding, information security, confidentiality, equality, diversity and inclusion, and health and safety.</li><li>Demonstrate flexibility and adaptability in a context of organisational change.</li><li>Uphold the Council's iCare values in all aspects of work and service delivery.</li><li>Undertake any other duties consistent with the scope and level of the post.</li></ul> Experience <ul><li>Strong experience and understanding of the EHCP process, the Children and Families Act 2014, and the SEND Code of Practice (2015).</li><li>Experience using Liquid Logic or a similar case management system (essential).</li><li>Experience managing or supporting teams to ensure compliance in case management and EHCP processes.</li><li>Experience working in a busy, high-pressure environment.</li><li>Understanding and practical experience of quality assurance processes and use of QA tools.</li><li>Experience working collaboratively in a multi-agency environment.</li></ul> Skills and Attributes <ul><li>Excellent analytical and problem-solving skills.</li><li>Ability to organise, prioritise and manage changing workloads for self and others.</li><li>Strong IT skills and ability to use data systems effectively.</li><li>Ability to produce concise, accurate and insightful reports.</li><li>Effective communication skills, with the capability to influence and support colleagues.</li><li>Ability to train, guide and support co-workers in quality assurance and data processes.</li><li>Excellent interpersonal skills and the ability to build positive working relationships.</li><li>Commitment to high-quality service delivery and continuous improvement.</li></ul>

Senior EHCP, QA and Data Officer

2 Senior Hr Jobs