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Hub Administrator

Colchester, Essex, England
Full time
Job level
Admin - Sales - Clerical
3 May 2019
2 Jun 2019

Job Description

Hub Administrator- Colchester

Full time, Permanent Monday to Friday

Care UK is the fifth largest Care provider in the UK and we are looking for passionate, personable and empathetic customer service professional to join the Hub team at our head office. The Hub team offers a wide range of support to the business and are dedicated in offering a first class customer service. This is a great opportunity to join a company who are continuously developing and successfully evolving. Our recent achievements include opening 31 homes in the last five years with a further 26 homes due to open in the next three years taking our portfolio to over 130 homes.

If you enjoy customer service but want to work in a company where you can truly make a difference then we have a great opportunity for you. The successful candidate will join a vibrant team in a fun fast paced environment with long term career opportunities for the right person.

Key responsibilities:

Handle questions and queries from both internal and external customers
Taking callers through the first steps in finding care for themselves or for a loved one.
Use initiative to resolve issues when possible or escalate to relevant teams within the company
Work towards KPIS and help achieved team targets

Ideal attributes:

Excellent customer service skills
The ability to be empathetic
Good attention to detail
Experience of working in a team environment
Experience working towards KPIS and target driven
A positive can do attitude.

Closing date 20th May 2019. To apply please follow the link below and for further information please contact Apply.

Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.

Ref: SYS-101354

Care UK - 106 jobs
This job was posted to Health care administration in Colchester, Essex, England

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