At Virgin Care, we've created a working environment where everyone can really feel the difference.
It's the kind of place where nothing's too much trouble. Where our service is seamless. Where you'll feel empowered, listened to, valued and where we'll support you to bring your best self to work every day. And that's just the beginning.
Since 2006, we've delivered innovative and refreshing health and social care services to millions of people by developing our own unique approach where our patients are at the centre of everything we do. And right now, we're looking for a SPA Business Administrator to join Wiltshire Children's Community Services at Greenways Hub, Malmesbury Road, Chippenham to help us continue to change things for the better.
Working closely with our SPA Administrators, Business Locality Support Manager, Admin Team Leader and Health Visiting/School Nursing Teams you'll provide an excellent customer experience for families and professionals contacting the Single Point of Access (SPA), by telephone, email and SystemOne. Ensuring effective filtering and directing telephone calls for services across VCL service in Wiltshire and where required other partner organisations. Collating and sending information and appointment letters to patients in respect of booked appointments. You'll care for service users and their families in the way that you believe is best, delivering our high service standards, sharing best practice, and actively improving the way we work.
You will be an administrator with experience in a busy customer facing environment, have an excellent telephone manner , ability to work as part of a team, knowledge of clinical systems and databases and proficient in the use of Microsoft office products. Must have strong communication and organisational skills, and a flexible approach will ensure you deliver positive experiences to service users at every stage of their healthcare journey.
But what's in it for you? Well, we offer a competitive salary , lots of training and development, great perks including being part of the Virgin Tribe giving access to exclusive offers as well as discounts on Virgin products and services including 40% off Virgin Trains!
Virgin Care are committed to equal opportunities and welcome a broad diversity of talent to apply.
Virgin Care Limited reserves the right to cease any advertising prior to the published closing date for a role that receives a high number of applications.
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