We are currently recruiting for a Receptionist to join our New Service based in Brighton who is dedicated to providing excellent service to our patients, and solid support to our clinical teams.
Care UK is building on its extensive experience in Primary Care. We are currently designing and making plans to deliver a new model of care for general practice. Working with a leading Pharmacy Partner, the model aims to provide an enhanced general practice service to NHS patients through the use of technology, remote care and local clinical services delivered from our Pharmacy Partner sites.
This new way of delivering general practice services in the UK will utilise Care UK’s extensive clinical contact centre capability as well as optimising patient experience and service quality through use of a comprehensive online capability.
The job will involve:
•Providing a prompt, courteous, efficient, caring and high level, front of house customer experience to our patients and visitors within the Practice.
•Liaising with other members of the team to ensure that the unit delivers a first class and seamless service to our patients
•Booking and scheduling patient appointments using EMISWeb
•Ordering, maintaining and replenishing stock as needed.
•Processing repeat prescriptions in accordance with practice procedures
About Care UK
Care UK was founded in 1982. Today our healthcare services include treatment centres, GP practices, NHS walk-in centres, GP out-of-hours, prison health services and clinical assessment and diagnostics facilities. This means that we provide a greater range of specialist care services than any other organisation in the UK.
Care UK is the largest independent provider of urgent care services in England incorporating out of hours, single point of access and referral management. We deliver excellent, high value patient care on behalf of the NHS for over eight million patients across England.
We work with the NHS to deliver high quality healthcare services, reducing waiting times and giving the patient a greater level of choice. We also take healthcare services closer to where people live and work – increasing the efficiency and quality of the services we deliver and helping to reduce waiting times.
If you would like more information, please visit our website: http:// Apply
•GCSE qualifications or equivalent
•Previous experience of working in Reception/Administration within a GP Surgery
•Have excellent computer skills including knowledge of Microsoft Office
•Have excellent communication skills which will include written, face-to-face and telephone communication
•Have excellent organisational skills
•Customer Service or formal Receptionist training
•Experience with EMISWeb
•Experience with Adastra
Salary & Benefits
We have a permanent job available and can consider applicants who are interested in full or part time.
The service is open 8am - 8pm 7 days per week, so we are looking for applicants who can be flexible to work between these times.
We can offer you:
•Up to £16,224 per annum (pro-rata for part time)
•25 days annual leave + 8 public holidays (pro-rata for part time)
•Company Pension Scheme
•Free online and face-to-face training
•Cycle to work scheme
•Childcare vouchers and online discounts
Once you have pressed apply to this job, you will be contacted by Ben or Daniel who sit within our recruitment team, by phone or email.
If you have been shortlisted, the recruiter will submit your CV to the hiring manager who will in turn arrange an interview with you if they feel that you are suitable for the job.
If you would like to talk to one of our friendly recruiters for further information or a full, comprehensive job description, please contact Ben Averill, Apply
Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.
Care UK is committed to creating a diverse environment and we are proud to be an equal opportunity employer.