You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support. Where you'll work Scarlet House care home in Stroud opened in September 2014 and delivers round-the-clock residential and nursing care for older people in beautiful surroundings.
Scarlet House is run by Care UK, and, as well as delivering residential and nursing care, the ultra-modern new care home provides short term respite care, specialist care for people living with Alzheimer’s and other forms of dementia, plus the very best in palliative care and end of life care.
When your loved one joins us at our Stroud care home they will be able to continue to do all the things they’ve always done and enjoy a fun and comfortable lifestyle.
Everything in the home is focused on enabling them to get the most out of every day. The care home provides the ultimate in comfort and luxury, the food is delicious and nutritious, the activities are tailored to residents’ interests, and our team is on hand to provide round-the-clock care.
The Scarlet House care home team get to know residents extremely well, including their physical needs, their likes and dislikes, hobbies, life stories and interests. Once we’re confident we have all the information we need, we design a care plan that’s entirely tailored to your loved one’s unique needs.
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.