Medical Secretaries | Administration | Solihull, Birmingham | Full time, Permanent

Spire Parkway has two exciting opportunities within the Medical Secretaries team. We are looking for a Team Leader as well as a Medical Secretary to join us on a permanent basis, with full time hours between Monday to Friday.

Spire Parkway Hospital in Solihull, West Midlands offers a comprehensive range of private hospital services. Our hospital is rated Good by the CQC for all parts of the inspection except for Patient Care, which is rated Outstanding. The report states, "Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers."

Duties and responsibilities:

• To answer telephone queries and refer to Consultants as necessary. Arranging New Patient appointments and registering them using an In-house database using Practice Manager and SAP.
• Provide new patients with specific information relating to their appointment with regards to potential Hospital and Consultant fees.
• Type up clinic letters using digital or audio tape dictation from Consultant's clinic in a timely manner, arranging future follow up appointments using currently paper diaries for each Consultant, prior to moving to an electronic diary system.
• Assist with preparation of future clinics, chasing results, ensuring that clinics are complete and ready for the next Consultant clinic day. Updating and amending as necessary future clinics on behalf of the Consultants.
• Chase patient results & ensure ready for consultant to review prior to, or at next appointment.
• Type discharge summaries dictated by Consultants as required.
• Produce medical reports where necessary for Medical Insurers to approve treatment.
• Maintain patient records securely as per Hospital Policy in line with data protection act.

Who we're looking for

• Previous experience in a managing / leading capacity (only applicable to the Team leader position)
• Established Medical Secretary with experience of healthcare and knowledge of medical terminology
• Relevant qualifications
• Strong audio-typing and administration skills are essential
• Attention to detail with the ability to multi-task

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Apply

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications