Private Patient Advisor - 9 Months Fixed Term Contract

Wrexham, Wrexham (Wrecsam), Wales
LL13 7UH
£ 0.0 - 0.0 Per year
Full time
Job level
Qualified (non-manager)
21 Nov 2020
20 Dec 2020

Job Description

Private Patient Advisor - 9 Month Fixed Term Contract

Maternity cover January/February 2021 | 22.5hrs per week | Monday Wednesday and Thursday

Spire Yale Hospital is one of North Wales' leading private hospitals and we take pride in delivering high-quality care. We offer fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology.

The hospital offers a premium service in key areas of healthcare including orthopaedics, urology, general surgery and gynaecology. Spire Yale Hospital is currently supported by the Abergele Consulting Rooms, a dedicated consulting, diagnostic and treatment suite, situated on the North Wales Coast, with further expansion plans in 2021

We are looking to recruit a fixed term contract Private Patient Advisor to cover maternity leave for 9 months commencing January/February 2021. 3 days per week, Monday Wednesday and Thursday 22.5 hours per week.

Duties and responsibilities

The post holder's primary responsibility is to act as a Spire ambassador, delivering a high quality patient experience to the private enquiry process, demonstrating Spire behaviours across each transaction (detailed below). The post holder will communicate effectively, positively and professionally with our prospects and customers to help them make an informed decision about having a clinical consultation with a view to having a procedure at our hospital.

The post holder will work closely with our Consultants and the local GP community to ensure that sales opportunities are maximised through the delivery of excellent customer service, making Spire Healthcare the Consultants' preferred partner.

The post holder will work towards targets set by the Business Development Manager based on financial and conversion based goals which will be aligned with the needs of the business and the prevailing business plan.

Who we're looking for

• Demonstrable Sales and Customer Service experience

• Exceptional Customer Service skills

• MS Office literate, SAP would also be desirable; however, is not essential

• Previous Healthcare experience would be advantageous


We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays

• Employer and employee contributory pension with flexible retirement options

• 'Spire for you' reward platform - discount and cashback for over 1000 retailers

• Free Bupa wellness screening

• Private medical insurance

• Life assurance

• Save an average of £50 per month with our free onsite car park

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

To apply please forward your CV to Heidi Parker-Jones - Business Development Manager - Apply

Ref: 3057

Spire Healthcare - 170 jobs
This job was posted to Health care administration in Wrexham, Wrexham (Wrecsam), Wales

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