Bank Receptionist

Nottingham, Nottinghamshire, England
NG7 6NX
Pay
£ 0.0 - 0.0 Per year
Hours
Full time
Type
Permanent
Job level
Qualified (non-manager)
Posted
18 Nov 2020
Closes
17 Dec 2020

Job Description

Duties and Responsibilities
  • Welcoming, registering, including the accurate collection of credit card details and patient information.
  • Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
  • Compliance with NHS forms and processes.
  • Processing in-patient/out-patient charges.
  • Cash handling strictly within the parameters of the 'Handling Cash Policy'.
  • Discharge of patients onto computer system ensuring accuracy of all information.
  • Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
  • Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

Who we're looking for
  • A personable individual with the ability to work on own initiative as well as part of a team
  • Good basic PC skills, including Word, Excel and Outlook
  • Excellent customer service skills
  • High degree of accuracy in administration
  • Great communication skills at all levels
  • Experience in a customer service environment
  • Experience with information management systems
  • Switchboard experience desirable

Working Hours: [Insert hours]

Contract Type: [Insert Bank/Perm/Fixed Term Contract]

Benefits

[Delete as appropriate: Benefits for FTC and Perm Colleagues only]

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • 'Spire for you' reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance

[Delete as appropriate: Bank Colleagues]

We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.

Closing Date: [Insert Date]. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact [Insert Name] on [Insert Email] or [Insert Telephone Number].

Ref: 3031

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This job was posted to Health care administration in Nottingham, Nottinghamshire, England

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