NHS 111 Pathways Trained Call Handlers Required

Croydon, London, Greater London, England
£ 11.83 - 16.93 Per hour
Full time
Job level
Qualified (non-manager)
13 Jan 2020
10 Feb 2020

Job Description

Connaught Resourcing is a specialist health and social care recruitment and services agency that works in partnership with private and third sector clients, meaning all work undertaken will fall outside of the new IR35 legislation.

We have an extensive network of 111 providers, and senior contacts within them. We recruit clinical advisors and call handlers on a national basis, to support the delivery of the 111 service.

We are currently recruiting Pathways trained call handlers on behalf of our client based in London, they have two sites - Croydon and Barking.

There are a range of hours available from part time to 50+ hours. The call centre is open 24 hours per day, 7 days a week.

Our client is particularly interested in hearing from Call Handlers that have evening or overnight availability during the week and can offer weekend hours.

We can offer excellent hourly rates of pay and a high quality service to all of our agency staff. There are currently a number of incentives running throughout May, including an extra £40 per two hours worked at the weekend.

We have robust processes in place, including first class payroll and HR, and offer accessibility, honesty and transparency for all candidates, supported by an experienced consultant, to ensure your needs are understood and met.

This is a fantastic opportunity to join a growing team and develop your career within the NHS 111 service.

To be considered for this role you will need to fulfil the following criteria:

  • You are fully trained on the latest version of Pathways - willing to do V18 if required
  • You are currently working as a trained Call Handler within this setting or have taken a call within the last 6 months

Please send your CV to Laura Evans to facilitate an informal and confidential conversation in the first instance.

Connaught Resourcing offer a referral bonus for any call handler who is referred to us and completes 150 hours work, if you know someone who may be interested do pass on their details (do ask permission).

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.


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This job was posted to - Other health care in Croydon, London, Greater London, England

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