Scarborough, North Yorkshire, England
Full time
Job level
Qualified (non-manager)
6 Nov 2019
6 Dec 2019

Job Description

An opportunity has arisen to recruit a motivated and experienced team player who will take pride in managing the Reception and Visitors' area, maintain high standards and suggest ideas for improvement.

The successful candidate will work 22.5 hours per week Monday to Friday 09:00 - 13:30.

The main responsibilities of the role will include the provision of effective, confidential reception duties i.e. answering incoming telephone calls and the meeting/greeting of all visitors in a timely, polite, calm and approachable manner. Other duties will include the co-ordination of outpatient clinics, management of the room bookings system, data input, records management and general administration duties.

Applicants must have a good general education, sound IT knowledge and experience, with competency in Microsoft Office packages being essential. Experience of running a busy reception area and work experience in a clinical area are desirable.

Excellent customer care skills and the ability to communicate effectively with patients who may experience communication difficulties are essential requirements of the role. Also required is an organised and flexible approach to work, good team working skills, the willingness to perform repetitive tasks accurately and to remain calm under pressure.

Tees, Esk and Wear Valleys NHS Foundation Trust is committed to the protection of staff, service users and visitors to the Trust from second hand smoke and currently operates a no smoking policy which ensures all buildings and grounds are smoke free.

We are an equal opportunities employer and welcome applications from individuals who have experience of mental ill health or learning disabilities. Our service users and carers tell us our staff should be consistently concerned with maintaining and improving care with pride, empathy and compassion.

This job advert may close as soon as sufficient suitable applications have been received. If interested please apply for this post as soon as possible.

In order for your application to be successfully processed we will require references from your current and previous employer(s) which must cover a minimum period of three years. Please ensure that the reference section of your application is completed appropriately giving the address, telephone number and work email address of each of your current and previous line manager(s). If this section is not fully completed your application may not be processed.

If your application is successful, the information you give on your application form will be used to create and be retained on your electronic staff record and to provide access to core Trust systems.

Please note that if the post you are applying for requires a DBS check, you will be required to also subscribe to the DBS Update Service, if successful, and thereafter renew your subscription each year. The Trust will reimburse the subscription fee.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to Tees Esk and Wear Valleys NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.

Tier 2 Visa Applicants - From April 2017, Tier 2 visa applicants and their adult dependants will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past 10 years. The requirement has been designed to strengthen the safeguards against individuals with a criminal history who are seeking to come into the UK.

Ref: NYC4519

Tees, Esk and Wear Valleys NHS Foundation Trust - 29 jobs
This job was posted to Health care administration in Scarborough, North Yorkshire, England

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