High Wycombe, Buckinghamshire, England
Full time
Job level
Admin - Sales - Clerical
6 Nov 2019
6 Dec 2019

Job Description

Job Summary

Currently looking for a talented Administrator to work in our High Wycombe.
Salary £16k - £18k p.a working 37.5 hour weeks.

This role will be based within a busy working environment offering patients a range of Diagnostic Imaging Procedures. It requires an individual with the ability to work effectively as a multi professional team member within a fast pace environment. The individual should have excellent customer service and effective communication skills.

To provide a comprehensive, patient-centred clinical administration process.
The administrator will be responsible for duties including cover of the Reception Desk, Appointment scheduling, and also the processing of completed examination reports for the referring GP’s
The administrator will be trained in all of the above duties, and will complete each task in line with the working patterns as directed be the Administrator Manager.

Responsible To

Administrator Manager

Key Responsibilities

•The administrator will process all incoming referrals and capture complete and accurate clinical and demographic information.
•The administrator will process and forward reports from completed Diagnostic Examinations to the referring GP’s.
•The administrator will be responsible for the issuing of Diagnostic Imaging CD’s
•The administrator will process all patient and customer queries and forward general messages to the appropriate personnel within the department.
•Purchase ordering and monitoring
•Demonstrate respect and a professional approach towards patients, their families and other professionals.
•Respect client confidentiality and privacy and adhere to current policies.
•To participate in discussions at staff meetings and assist in the training and orientation of support staff and new members of the team.
•To be aware of, and comply with, the Health and Safety at Work Act reporting all accidents/incidents.
•To assist the team in achieving the optimal outcome for patient care.
•Performs other clerical duties as directed by the Administrator Manager either generally on in instances where cover is required during the absence of other team members

Skills & Experience

•Numerate and literate
•Keyboarding skills – approx 45 wpm typing ability
•Data inputting
•Experience of working in a Administrative role
•Experience of working in a customer care environment
•Working in a telephone environment

•Communication – both written and verbal
•Able to prioritise and complete tasks in a timely manner
•Able to work under pressure
•Excellent organisation and time management skills
•Customer service skills
•Good telephone manner
•Understanding of medical terminology


•A good general standard of education
•GCSE English & Maths

Additional Information

* Salary - £16,000 - £18,000 per annum depending on experience
* Employer contribution pension scheme
* Life assurance
* 25 days holiday + bank holidays
* Cycle to work scheme
* Care UK perks and discounts

If you would like more information please contact Lisa Dyson - Apply

Ref: 11888UK

Care UK - 144 jobs
This job was posted to Health care administration in High Wycombe, Buckinghamshire, England

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