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JOB-20240905-7a6f785bJoin an exciting opportunity as a Band 6 Occupational Therapist specialising within Special Educational Needs and Disabilities (SEND) in Nottingham, UK. Work in a vibrant setting with a dedicated team, earning a fabulous £30 hourly. This ongoing role offers both full-time and part-time opportunities, providing the flexibility you need. Perks and benefits:- Enjoy the freedom and flexibility that locum work brings. - With an hourly salary, you can manage your own schedule and take control of your work-life balance. - Additionally, gain valuable experience by working in diverse educational settings, and expand your professional network by engaging with other health and education professionals. What you will do:- Collaborate with teachers and support staff in a special school setting for children and young people aged 4–19 with Special Educational Needs and Disabilities (SEND). - Develop individualised therapy plans to support students’ motor, sensory, and functional skills. - Provide assessments and interventions to enhance learning opportunities and participation. - Lead training sessions for school staff on therapeutic strategies and interventions. - Participate actively in multi-disciplinary team meetings to foster an inclusive educational environment. Requirements:- HCPC registration is essential, ensuring the highest professional standards and ethical practice. - Experience working in a Special Educational Needs (SEN) school setting is required, showcasing your ability to tailor therapeutic approaches for diverse needs. Nottingham offers a fantastic lifestyle with rich cultural heritage, modern amenities, and stunning green spaces. Whether you're enjoying the city's vibrant music and arts scene or exploring historic landmarks, Nottingham is an ideal place to live and work. Join us and bring your enthusiasm for creating positive change in a dynamic environment! Working with Sanctuary Personnel:Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Sanctuary Personnel

Band 6 Occupational Therapist - SEND Team

JOB-20240819-db742659Duty Team Manager (Social Work) - Nottingham (UK) - £42 Hourly - Full Time - 3 Months Jumpstart your social work career with an exciting locum position as a Duty Team Manager in the vibrant city of Nottingham. This full-time role spans three months and offers a competitive rate of £42 per hour. Join a dynamic team where your leadership skills and expertise in social work can make a real difference. This is your chance to step into a role that is not only professionally fulfilling but also personally rewarding. Perks and benefits:<ul>
<li>Locum position: Enjoy the flexibility and variety of locum work, giving you the freedom to explore different assignments and discover new challenges.</li><li>Networking opportunities: Meet a wide range of professionals in your field, expanding your contacts and knowledge.</li><li>Professional growth: Gain valuable experience in a managerial capacity, enhancing your leadership and decision-making abilities.</li><li>Work-life balance: Appreciate a healthy balance between your personal and professional life in a vibrant city.</li><li>Competitive hourly rate: Benefit from a generous pay rate that reflects your skills and dedication.</li></ul>
 What you will do:<ul>
<li>Oversee and manage a team of social workers, ensuring high standards of care and efficiency.</li><li>Make critical decisions regarding the allocation of resources and distribution of caseloads.</li><li>Provide guidance and support to team members, encouraging professional development and best practices.</li><li>Act as a liaison between the team and external agencies to foster collaborative relationships.</li><li>Ensure compliance with all regulatory and organisational policies and procedures.</li></ul>
 Living and working in Nottingham offers an amazing lifestyle with its rich history, cultural diversity, and lively entertainment scene. Experience the friendly atmosphere, historic architecture, and lush green parks. With a robust public transport network and vibrant neighbourhoods, Nottingham is not just a great place to work but also an incredible city to explore and enjoy in your downtime. Come be a part of this dynamic community and enhance your career as a Duty Team Manager in Social Work. Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Duty Team Manager(Social Work)

Healthcare Assistant/Oadby/Leicester /Bank/Ad-Hoc Shifts/ Day Shifts/Early/Lates Spire Leicester Hospital has an exciting opportunity for a Healthcare Assistant to join the bank team. Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care. You must be able to drive to get to this location Duties and responsibilities: To assist the multi-disciplinary operating team to provide exemplary care by offering a timely portering service. The service will include escorting patients between ward, departments and theatre suite; Transporting equipment, medical records, meals, specimens and linen; Moving furniture. <ul> <li> Routine tasks related to patient's health and wellbeing. </li> <li> Production and communication of information and knowledge </li> <li> Contribute to own personal development. </li> <li> Assist in maintaining own and others' health and safety and security. </li> <li> Assist in maintaining and developing services. </li> <li> Ensure own actions help to maintain quality. </li> <li> Ensure own actions support equality, diversity and rights. </li> <li> Move patients, surgical equipment and goods. </li> <li> Acknowledge the risk of Healthcare Associated Infections (HCAI) and understand own responsibility as agreed with line manager in the prevention and control of HCAI. </li></ul> Who we're looking for: <ul> <li> Experience of acting under instruction. </li> <li> Working as part of a team </li> <li> Customer facing experience </li> <li> Experience of working as a porter or another caring role based in a clinical environment </li> <li> General portering abilities </li> <li> Moving and handling competence. </li> <li> Caring for others </li> <li> Team working </li> <li> Flexible and adaptable </li> <li> Initiative and ownership </li> <li> Pride and enthusiasm </li></ul> Bank Benefits: <ul> <li> Bank colleagues are paid weekly </li> <li> We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave </li> <li> Save an average of £50 per month with our free onsite car park </li> <li> Access to Spire Healthcare pension </li> <li> Access to Blue Light Card discounts </li> <li> Smart spending discounts (in addition to Blue Light discounts) via 'Spire for You' </li> <li> Wellbeing Centre access via 'Spire for You' </li> <li> Free uniform </li> <li> Free DBS </li> <li> Full induction, including mandatory training updates </li> <li> Opportunities for further training and progression into permanent posts </li> <li> Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team </li></ul> Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: <ul> <li> Driving clinical excellence </li> <li> Doing the right thing </li> <li> Caring is our passion. </li> <li> Keeping it simple </li> <li> Delivering on our promises </li> <li> Succeeding and celebrating together </li></ul> We commit to our employees' well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. For us, it's more than just treating patients; it's about looking after people.

Spire Healthcare

Careers at Spire Healthcare

Bank Healthcare Assistant - Wards

Job Description: Financial Administrator Ashby Court Care Home, Ashby-de- la- Zouch LE65 2PX Salary £27,144 Permanent full time contract 37.5 hours days Monday to Friday 9am - 5pm We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by:<ul><li>Using bespoke software to raise invoices, process income including cash allocation, complete banking and take appropriate action in relation to debt management.</li><li>Liaising with Local and Health Authorities to ensure appropriate information and payment is received.</li><li>Ensuring correct and complete documentation including Terms and Conditions are provided and recorded for all admissions.</li><li>Safeguarding monies on behalf of residents and funds raised by the home, recording and reconciling transactions to bank statements.</li><li>Ensuring effective administration of purchasing and supplier payments, management of petty cash transactions and replenishment.</li><li>Processing of employee related information and payroll to ensure staff information and payments are accurate and timely.</li><li>Providing clerical support to the Home Manager, including letter writing, memos and local management reporting.</li><li>Maintaining a well-ordered filing system, stationary replenishment and personnel file management.</li></ul>Key Skills / Qualifications needed for this role: You've worked as a Financial Administrator before with experience in providing excellent customer service and you'll have a friendly manner both face to face and over the phone. You're approachable, organised, have an eye for detail and the ability to build strong relationships with our residents, their families and internal/external teams. You're dedicated, efficient and can handle a varied workload, and importantly, your caring attitude underpins everything you do - to make a real difference to people's lives. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:<ul><li>My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support</li><li>Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350</li><li>Wagestream - Have early access to up to 40% of your earned wages within minutes</li><li>28 days holiday</li><li>We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.</li><li>Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!</li><li>Free meal on every shift</li><li>Interest-free annual travel loan to enable the purchase of public transport annual season tickets</li><li>We offer a range of Bupa pension plans - find out more on our career site</li><li>Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site</li><li>Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health</li><li> Access to discounts at a wide variety of gyms and fitness facilities across the UK </li></ul>Why Bupa? We 're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. **Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer. Time Type: Full time Job Area: Care Home - Facilities &amp; Home Support Locations: Ashby Court

Bupa

We make health happen

Our people promise

Our people products - what we offer you

Financial Administrator

JOB-20240830-3118bf5cSonographer - Head and Neck Team in Leicester, UK. Earn a competitive hourly rate to be confirmed. This thrilling locum opportunity spans 3 months and is perfect for those looking to work full time in a vibrant and dynamic setting. Joining the Head and Neck team means you'll be part of an innovative environment where your expertise is highly valued. This is your chance to shine in Leicester, a city renowned for its rich history and cultural diversity. Seize this opportunity to enhance your career while enjoying the flexibility and variety that locum roles offer. What you will do:<ul>
<li>Perform specialised ultrasound examinations focusing on head and neck areas, ensuring accuracy and high-quality imaging.</li><li>Collaborate with a multidisciplinary team to provide comprehensive diagnostic information and contribute to patient care plans.</li><li>Maintain patient records meticulously, ensuring confidentiality and adhering to data protection guidelines.</li><li>Engage in continuous professional development to stay updated with the latest sonography techniques and advancements.</li><li>Participate actively in team meetings and contribute to the enhancement of services provided by the department.</li></ul>
 Perks and benefits:<ul>
<li>Experience the flexibility of locum work, allowing you to manage your own schedule and choose assignments that fit your lifestyle.</li><li>Immerse yourself in a variety of cases and settings, enhancing your skills and expanding your professional network.</li><li>Independence and variety are at the heart of locum positions, making each day an exciting and fulfilling challenge.</li><li>Enjoy the cultural richness and diversity Leicester has to offer, from fantastic eateries to captivating historical sites.</li><li>Competitive hourly rates give you the chance to earn well while doing what you love.</li></ul>
 Leicester is not just a great place to work; it's an aspiring place to live. With a fusion of rich history and contemporary lifestyle, you’ll find plenty to explore when you’re not in the clinic. Whether it's discovering the city's historical heritage or indulging in the vibrant social scene, Leicester offers a fulfilling balance that makes it an exceptional location for both work and play. Join us and make this vibrant city your next professional adventure. Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Sonographer - Head and Neck Team

Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You'll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home. Join our bank team and embrace unparalleled flexibility by having the freedom to tailor your schedule to fit your lifestyle, whilst being a valued team member. Experience the true empowerment of a flexible and fulfilling career journey with Care UK. The Role<ul> <li>Provide a warm welcome to visitors in a friendly, efficient, and professional manner</li> <li>Greet others with a courteous telephone manner and reply promptly to email enquiries</li> <li>Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly</li> <li>Provide excellent customer service to visitors and colleagues</li> <li>Support with general office duties such as payroll, and recruitment &amp; selection</li> </ul>Some of our benefits by joining the Care UK family<ul> <li>Wagestream- access your wages at any-time </li> <li>Bank Holiday Pay Enhancements</li> <li>Career development, training and access to our approved apprenticeship scheme</li> <li>Hundreds of online and in-store discounts</li> <li>Wellbeing support</li> </ul>About You<ul> <li>A good understanding of Microsoft Office applications.</li> </ul>We are looking for people to make a difference to residents' lives every day. When you join Care UK you'll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Care UK

Care UK Careers

Receptionist Bank

Are you a passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Business Administrator. You'll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home. The Role<ul> <li>Manage the administration function within the home alongside the Home Manager</li> <li>Provide Reception cover, promoting the home and company to customers, authorities, and colleagues</li> <li>Effectively manager all people data using Care UK's systems and processes</li> <li>Assist with Recruitment &amp; Selection and a variety of HR related responsibilities</li> </ul>Some of our benefits by joining the Care UK family<ul> <li>Wagestream- access your wages at any-time</li> <li>Career development, training and access to our approved apprenticeship scheme</li> <li>Hundreds of online and in-store discounts</li> <li>Annual purchase holiday scheme</li> <li>Health and Wellbeing support</li> <li>Career progression</li> </ul>About You<ul> <li>Experienced in using Microsoft Office applications as well as bespoke IT systems.</li> </ul>We are looking for people to make a difference to residents' lives every day. When you join Care UK you'll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Business Administrator

JOB-20240905-7a6f785b

Job Title: Band 6/7 Mental Health Occupational Therapist 
 Location: Derby 
 Specialism: Mental Health 
 Salary: £30-£35 per hour 
 Contract: Ongoing Locum 
 Hours: Part-Time (2 days per week)

Are you an experienced Band 6 or 7 Mental Health Occupational Therapist seeking a rewarding part-time opportunity? This ongoing locum role in Derby offers competitive rates of £30-£35 per hour and the flexibility of working just two days per week. You will join a supportive high-support inpatient rehabilitation service for men, currently operating at 15 out of 22 beds, providing both autonomy and the opportunity to make a meaningful impact in mental health care.


<h3>Perks and Benefits</h3>

<ul>
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Part-Time Flexibility: Ideal for maintaining work-life balance, with just 2 working days per week.
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Locum Freedom: Take control of your schedule, explore diverse environments, and enjoy varied professional experiences.
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Professional Growth: Build your CV, expand your clinical exposure, and develop valuable connections across mental health services.
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Supportive Environment: Work within an experienced multidisciplinary team committed to delivering excellent care.
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</ul>


<h3>What You Will Do</h3>

<ul>
<li>
Provide high-quality, patient-centred occupational therapy within a supportive mental health environment.
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Supervise and mentor an Occupational Therapy apprentice, supporting their professional development.
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Work collaboratively with a full MDT to ensure coordinated and holistic care planning.
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Develop and deliver innovative, evidence-based treatment plans tailored to individual patient needs.
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</ul>


<h3>Requirements</h3>

<ul>
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HCPC registration (essential).
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Minimum of two years' experience working in mental health.
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Full driving licence (desirable), enabling travel between sites when required.
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</ul>


<h3>Why Derby?</h3>

Derby offers an excellent blend of vibrant city living and scenic surroundings. From its rich industrial heritage and welcoming community to beautiful parks and easy access to the Peak District, Derby is a fantastic place to build both your personal and professional life.


<h3>Working with Sanctuary Personnel</h3>

Sanctuary Personnel is an award-winning, highly trusted agency with an 'Excellent' Trustpilot rating from over 1,

Band 6/7 Mental Health Occupational Therapist

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. <ul> <li>Job Title: Consultant Psychiatrist</li> <li>Service Line: Mental Health Acute Service for Men</li> <li>Professionally Accountable to: Medical Director</li> <li>Managerially Responsible to: Hospital Manager</li> </ul> Are you a Higher Trainee ready to take the next step into your first Consultant role? Or an experienced Consultant Psychiatrist seeking fresh challenges, career growth, and a competitive package? We are seeking an experienced full-time Consultant Psychiatrist who will work a Cygnet Hospital Sherwood and provide senior medical cover on our 16 bedded mental health acute service for men. The post holder will be the Responsible Clinician and will oversee and maintain the care of all ward inpatients as required and will also have responsibility for auditing the medical services rendered at the ward and ensuring their good quality in accordance to GMC standards of good medical practice and other relevant professional guidelines. Cygnet Hospital Sherwood is our state-of-the-art PICU and Acute hospital for men, in Nottinghamshire. The hospital has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment. The hospital has an "outstanding" CQC rating In this role, your expertise will be the driving force for life-changing treatment fully supported by a Specialty Doctor and first-class multidisciplinary team including qualified nurses, psychologist and occupational therapist. And you'll have the opportunity to progress to Medical Director Level through our management schemes. At Cygnet, you'll enjoy excellent professional development, shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. Main duties and Responsibilities... <ul> <li>Lead on the provision of high quality care to the service users admitted to Cygnet Hospital Sherwood</li> <li>Act as a positive role model, maintaining and demonstrating a positive attitude towards patients, their families, visitors and other staff.</li> <li>Take overall responsibility for patient treatment plans in conjunction with the multi-disciplinary team</li> <li>Assess referrals &amp; undertake mental state examinations of service users</li> <li>Undertake appropriate investigations, diagnosis &amp; treatment</li> <li>Conduct ward rounds, patient reviews &amp; clinical audits</li> <li>Lead the implementation of risk assessment, risk management &amp; embed clinical governance within the service</li> <li>Supervise reports for Mental Health Act tribunals &amp; managers' hearings &amp; attend hearings</li> <li>Liaise with the Ministry of Justice for transfer of patients and approval of leave as required</li> <li>Good maintenance of patient records</li> <li>To ensure and maintain regular communications with the Site Medical Director and Hospital Manager</li> <li>To communicate effectively through regular contact with patients, relatives, staff, directors, and any other concerned bodies; maintaining appropriate reports. </li> <li>Attend and contribute to academic meetings and adhere to the professional standards for CPD as set out by the GMC, the Department of Health and the Royal College of Psychiatrists.</li> <li>Contribute to the Telephone On call rota dependent on the needs of the region</li> </ul> Why Cygnet? We'll offer you... <ul> <li>Salary up to £170,000 per year (Depending on experience)</li> <li>Generous annual leave entitlement that increases with length of service</li> <li>5 days study leave, study budget and in-house CPD/ peer group programme</li> <li>Company paid Life Assurance scheme covering 3x salary</li> <li>Contributory pension scheme</li> <li>Research opportunities to include publishing in The Cygnet Journal (Cygnet's co-produced peer review journal) and joining the Cygnet Research &amp; Development Group</li> <li>Teaching opportunities including teaching medical students, teaching on the Cygnet CESR programme and Cygnet MRCPsych programme</li> <li>Opportunity to lead and participate in QI &amp; Audit initiatives</li> <li>Company Funded Cash plan with the ability to claim up to £1000 per annum worth of benefits including free Physiotherapy, Osteopaths, Optical, dental, consultations, scans and free prescriptions</li> <li>Gym Discounts across the UK as well as free online fitness classes with ClassPass, Nutritional Programmes and Fitness Consultations</li> <li>Discount schemes including Reward Gateway, NHS Discount and Blue Lights Card</li> <li>Free meals, on-site parking and EAP support</li> <li>Smart Health Toolkit, including 24 hour GP service with the option of prescription delivery to your local pharmacy</li> <li>Electric Car Scheme</li> </ul> We are looking for someone who is... <ul> <li>Fully GMC registered &amp; MBBS (or equivalent) qualified </li> <li>Registered on the specialist register (CCT/CESR), Section 12 and AC Status</li> <li>Experienced &amp; knowledgeable in [insert speciality]</li> <li>Knowledgeable of the Mental Health Act and Code of Practice, along with the Mental Capacity Act 2005 and Code of Capacity</li> <li>A first-rate communicator who can interview, assess &amp; treat patients &amp; write clear, comprehensive medical notes</li> <li>Committed to continued professional development</li> <li>Able to work as part of a multi-disciplinary team</li> <li>A member of the Royal College of Psychiatrists (MRCPsych) or equivalent</li> </ul> Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives. As a national care provider, with a network of professional and high quality services across England, we are able to offer solutions and work in partnership with the NHS, CCGs and local authorities to provide the services they need including emergency and planned admissions. Alongside this we are able to provide robust and quality data and CQUIN reporting. Our nationwide network of specialist services has grown, and the services we offer are now aligned to 11 distinct service lines: •Secure services •Autism Spectrum Disorder •Acute and PICU •Neuropsychiatric Services •Mental Health Rehabilitation •Older Adults •Personality Disorder •Eating Disorder •CAMHS •Deafness and Mental Health •Learning Disability We maintain a good relationship with our quality regulators and undergo regular inspections, with 85% of our services rated 'Good' or 'Outstanding'. We also operate an internal system of quality care, treatment and positive outcomes. Requirements The successful candidate will be required to undergo an enhanced DBS and reference check

Cygnet

Cygnet Nursing Jobs & Careers & Pay - A Complete Guide

Consultant Psychiatrist - Male Acute

Job Description: Administrator Leicester Clinic - LE4 1ET Permanent £26,800 dependant on experience + excellent benefits Full Time - 37.5 hours Onsite We make health happen. Working in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day. Role Overview To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively. To contribute as a support network in providing outstanding customer service to our customers (adults and children) every time they touch base with us. As a Bupa Clinics Administrator and Receptionist, you'll play a vital role in ensuring smooth operations within the clinic. As well as the background administrative tasks you will meet and greet our customers, making them feel at ease and comfortable. You will thrive on delivering exceptional customer service, even under challenging circumstances. You'll help us make health happen by: Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout • Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails • Proactive in maintaining a well presented reception and waiting areas • Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results • Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms • Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA • Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure • Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines • Assist in bookings of mammograms and MSK referrals (where delivered at the centre) • Post - collect, open, date stamp, distribute incoming post, and post outgoing post. • Generate letters as required by the business. • Monitor stocks and order goods when required. • Process invoices/delivery notes as per Bupa policy • Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required. Key Skills / Qualifications needed for this role:<ul><li>Proven experience delivering exceptional, client focused customer service in person such as in retail, hospitality or in a similar role as a Receptionist.</li><li>Brilliant interpersonal and communication skills, able to quickly build rapport and put people at ease.</li><li>Great time management and flexibility, you'll need to switch tasks and support where needed throughout your shift.</li><li>Excellent attention to detail and understanding of the various Microsoft office packages.</li></ul>• GCSE level or equivalent • PC literate - proficient in MS Office packages • Excellent communication (written and verbal) and interpersonal skills • Team working experience • Audio Typing • Knowledge of Medical Terminology (desirable) Key Behaviours • Customer service orientated • Well organised &amp; Prioritisation • Reliable • Accurate • Proactive • Flexible • Polite &amp; Diplomatic Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:<ul><li>Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell</li><li>Bupa health insurance as a benefit in kind</li><li>An enhanced pension plan and life insurance</li><li>Annual Health Services Bonus Scheme</li><li>Support with travel costs via a season ticket loan or cycle2work</li><li>Various other benefits and online discounts</li></ul>Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately Time Type: Full time Job Area: Locations: Clinics - Leicester

68 Jobs in Derby, UK