Chief Human Resources Officer - Medical Services

Career Opportunity: Chief Human Resources Officer - Medical S ervices

Location: London Central, Corporate Head Office (occasional travel to other HCA sites)
Hours: Full Time
Contract Type: Permanent
Salary: Competitive + extensive benefits package
Reporting Line: Head of HR Operations

About HCA Healthcare UK:

HCA Healthcare UK is a leading private healthcare provider, delivering world-class medical care across a network of hospitals, outpatient facilities, speciali s ed cent res and GP practices . We are dedicated to improving the lives of our patients and creating a positive working environment for our employees. Established for over 50 years as a healthcare group, we continue to grow and expand our services and are committed to strengthening our medical workforce, particularly our employed Junior Doctors and Consultants .

Position Overview:

In response to the ongoing growth and development of our employed Medical Services Workforce, we are seeking an experienced to appoint a s enior HR p rofessional into a newly created role of Chief Human Resources Officer (CHRO) - Medical S ervices . This pivotal position will be central to advancing the people management agenda within our medical services teams .

The CHRO - Medical S ervices will operate in a stand-alone role, requiring an individual with the drive, enthusiasm, and strategic vision to make a significant impact and will work closely with senior leadership . The role holder will p artner our Chief Medical Officer and VP of Physicians Services , along with their senior leadership team . As part of a wider CHRO community you will influence and implement HR strategies across medical services that align with our One HCA strategy and HR strategy and our commitment to exceptional patient care. C ross site collaboration with other CHROs is an expectation where service provisions overlap.

We have a diverse range of medical partnerships to serv e our patients , encompassing various contractual arrangements that reflect the complexity and breadth of our operations. These include :

• E mployed hospital Resident Doctors

• F lexible medical bank staff

• E mployed consultants through Physician Services Group (PSG) . This includes a dedicated administrative, business development and operational team.

Additionally, we manage relationships through Service Level Agreements (SLAs) with external providers, collaborate with shareholder operations for strategic initiatives, and engage with Medical Board advisors to ensure the highest standards of care. This variety of contracts allows us to meet the unique needs of our patients while navigating the complexities of healthcare delivery across multiple platforms and partnerships.

Key Responsibilities:

• HR Leadership: Execute a consistent and clear comprehensive HR strategy for the medical services workforce ; Resident Doctors, Employed Consultants, and Medical services associated to the Divisional Chief Medical Officer. Align HR initiatives with the overall business goals of HCA Healthcare UK. Act as the main HR advisor contact , you will be offering tailored guidance on HR policies, procedures and people management best practice.

• Employee Engagement & Retention: Design and implement programs to enhance employee engagement, wellness, recognition, development, succession planning, job satisfaction, and retention within the medical workforce. Address concerns unique to medical professionals, ensuring a supportive, inclusive and fulfilling work environment.

• Advisory Employee Relations : You will serve as a trusted advisor on employee relations matters, first point of contact for conflict resolution, grievances attendance and sickness management, performance and capability investigations, reducing the need for disciplinary actions . Influence compliance to our HR policies, guiding and developing line managers on best practice or to resolve routine queries or concerns. Assist with performance management processes, advising on appraisals, and helping managers to develop and implement improvement plans where necessary.

• Workforce Planning: Collaborate with department heads and clinical leads to forecast staffing needs, ensuring we have the right mix of skills and experience to meet patient demand. Lead initiatives to improve workforce efficiency and effectiveness.

• Collaboration: Work in partnership with Learning Academy, Rewards and Talent Management Teams to ensuring we attract, retain , and develop top-tier medical talent.

• HR Administration: Oversee and manage the full range of HR administrative tasks , including maintain