This is your opportunity to become a vital part of the UK's largest private healthcare provider, specialists in complex care.

Job Title: Outpatient Services Administrator/Coordinator
Location: The Wellington Hospital
Shifts: Monday to Friday (08:00 - 16:00)
Salary: £21,000 - £28,000 Depending on the experience

Employment package: We will look after you with an attractive salary, private healthcare insurance for you and your family, contributory pension scheme and a vast range of additional rewards.
Being part of a large, multisite, and established healthcare group, we can offer career progression, development and support to grow internally, in addition to funded courses.

We have an exception role for you, in the position of Outpatient Services Administrator/Coordinator . You will have the opportunity to champion our award winning- services, contribute to our commitment to lead innovation and make a difference to human life.

This role requires someone to carry out administrative and clinical duties for Outpatient Services to ensure departmental functions run smoothly, safely and efficiently.

Summary of the impact you will make and duties you will be responsible for.

• Support administrative functions across outpatient service lines to ensure efficient operations, including entry of charges, bookings/registrations and key revenue assurance checks
• Oversee prompt response to website and telephone enquiries.
• Receive and escalate where appropriate, patient complaints and concerns.
• To attend and participate in department meetings.
• To undertake and/or oversee other administrative duties required by outpatient services.

Ideally we are looking for someone with;

• Computer literate - Microsoft Word/Excel
• Use of Meditech desirable
• Excellence in customer service
• Knowledge of hospital policies and procedures
• Experience working in a hospital outpatient setting

If you would like to join HCA Healthcare UK as a Outpatient Services Administrator/Coordinator and be part of an organisation shaping a healthier tomorrow, we invite you to apply. Our application process is quick and easy, completing a 2 minute questionnaire and a portal access where you can upload your cv and track your application progress.
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