Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close on the 07 July 2022. - Midnight
Interviews are due to be held on 22 July 2022.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.

Person specification

Qualifications
Essential criteria

• Educated to GCSE level or equivalent.

Desirable criteria

• RSA 3 or equivalent experience.

Experience
Essential criteria

• Working knowledge of MS Word/Excel. Experience of using the internet, electronic diaries and email. Previous secretarial/administrative experience. Experience of working in a busy office environment or reception role.

Desirable criteria

• Previous experience of working in the NHS. Experience of call handling.

Knowledge
Essential criteria

• Understanding of confidentiality and data protection. Understanding of customer service.

Desirable criteria

• Knowledge of the Trust including awareness of the Trust's priorities. Knowledge of Trust information systems. Knowledge of Medical Terminology.

Skills
Essential criteria

• Accurate key board skills and ability to use a range of Microsoft Office applications relevant to the post. Accurate proof reading skills for documents prepared by clinicians who use voice-activated software. Methodical, with ability to pay attention to detail and to produce work quickly to a high standard of presentation, with a high level of grammatical and spelling accuracy. Ability to work as part of a team and independently. Excellent communication skills both written and verbal, and including telephone, email and face-to-face. Ability to follow processes and procedures. High level of ability to organise and manage own time keeping to schedule and deadlines. Good organisational skills. Ability to prioritise and to meet deadlines. Willing to take on/learn new skills. Ability to show attention to detail and accuracy. Ability to adapt to change in the work situation. Ability to work under pressure. Ability to store and safeguard confidential documents.

Desirable criteria

• Ability to touch type.

Additional Requirements
Essential criteria

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Employer certification / accreditation badges

Documents to download

• Applicant Information Pack ( PDF , 1014.6 KB )
• Information for Applicants - Completing your Application ( PDF , 118.0 KB )
• Performance Standards ( PDF , 180.2 KB )

Apply online now

Further details / informal visits contact
Name Ryan Stickings Job title Referral Team Lead Email address Apply Telephone number Apply

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