JRO Administration Coordinator

London, Greater London, England
EC2V 8AF
University College Hospital London NHS Trust £ 27157.0 - 29859.0 Per year Full time Save This Job
Pay
£ 27157.0 - 29859.0 Per year
Hours
Full time
Type
Permanent
Job level
Qualified (non-manager)
Posted
20 Jun 2022
Closes
20 Jul 2022

Job Description

Job responsibilities
Data Management and Quality
  • Ensure accurate and timely data capture for projects.
  • Proactively identify and follow up on key data items or outcomes that are absent or incomplete.
  • Identify any trends, reviewing and taking action to address these.
  • Use information systems to extract data to populate reporting templates as required, and in accordance with reporting schedules.
  • Administer and maintain all relevant JRO information systems.
  • Identify any trends, reviewing and taking action to address these.
  • Use information systems to extract data to populate reporting templates as required, and in accordance with reporting schedules.
  • Able to perform basic troubleshooting for databases.
General Administration and Office Duties
  • Facilitate effective communication with members of the multi-disciplinary team and liaising with ops manager and team leads to ensure an efficient administration and clerical service is maintained
  • Act as a point of contact for the department or specialty, dealing with queries from stakeholders and passing on relevant information to appropriate team members or departments as required.
  • Place orders using the procurement systems for the JRO
  • Supporting research passport delivery
  • Provide secretariat support for the department or division, including organising and administering meetings.
  • Maintain adequate stock levels for the department, using Trust systems to procure required items.
  • Receive and respond to e-mail queries, monitoring, managing and triaging email correspondence to generic inboxes
  • Coordinate department diaries or rotas to ensure an efficient service is maintained.
  • Responsible for identifying and reporting environmental issues, resolving general office maintenance issues and report those that fall beyond personal capabilities.
  • Organise, attend and minute meetings as and when necessary
  • Act as a point of contact for the department or specialty, dealing with queries
    • from stakeholders and passing on relevant information to appropriate team
    • members or departments as required.
  • Report any faults with equipment or the environment to the relevant department promptly, and as appropriate.
  • Adhere to the Trusts Dress Code policy, and ensure a smart and professional appearance at all times.
  • Work flexibly to cover all administrative areas as requested by the supervisor, including covering colleagues or periods of absence where appropriate and within the scope of capabilities.
  • Proactively identify potential issues or risks that may compromise the smooth running of the department, and escalate these.
  • Ensuring the highest standard of record keeping, maintaining accurate, complete,
    • and up to date records
  • Responsible for ensuring an efficient administrative service is provided, and identify opportunities for improvement.
Personal qualities and attributes
  • Essential criteria
  • Ability to maintain excellent communication channels and good customer services
  • Maintain a high level of professionalism in manner
  • Ability to work under pressure and use own initiative to prioritise tasks and meet conflicting demands
  • Good interpersonal skills having a friendly and approachable manner
  • Proactive, forward-thinking, quick problem-solving attitude
  • Self-motivated
  • Diplomatic
  • Flexible
  • Teamwork and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff
  • Ability to work without direct supervision
  • Reliability good time keeping
Person Specification

Knowledge and Qualifications

Essential
  • Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
  • Knowledge of the full range of administrative procedures, acquired through training and previous experience of working in an administrative environment.
  • Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.
Desirable
  • NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.
Experience

Essential
  • Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise (acquired through experience and/or training to Vocational level 4 or equivalent).
  • Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery
Desirable

Ref: 2050089375

Job Details

JRO Administration Coordinator

London, Greater London, Englandd University College Hospital London NHS Trust
Pay
£ 27157.0 - 29859.0 Per year
Job level
Qualified (non-manager)
Hours
Full time
Posted
20 Jun 2022
Type
Permanent
Closes
20 Jul 2022

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University College Hospital London NHS Trust - 18 jobs https://www.healthjobs.co.uk/Images/Default/recruiters/Thumbnail/cf49d8bf-cbb9-4a28-9a74-c889cc70f7e9131787257806159625.png
This job was posted to Health care administration in London, Greater London, England

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