Outpatient Administrator

Macclesfield, Cheshire, England
SK10 3BJ
Spire Healthcare £ 9.0 - 1.0 Per hour Full time Save This Job
Pay
£ 9.0 - 1.0 Per hour
Hours
Full time
Type
Bank
Job level
Qualified (non-manager)
Posted
17 Jun 2022
Closes
16 Jul 2022

Job Description

Outpatient Administrator | Spire Regency | Macclesfield | Full-Time | 37.5 hours | £9.90 per hour

Spire Regency Hospital has an exciting opportunity for an experienced individual to join our outpatient appointments team as an Outpatient Administrator on a full time and permanent basis.

Hours will be worked between Monday and Friday 9am to 5pm.

Please apply only if you can commit to the above.

Your main responsibilities will include:
  • Scheduling outpatient appointments, by telephone, for patients and to confirm such by telephone, email or letter and appointment reminders by text.
  • Processing referral letters via SCI Gateway, post, fax or email and dealing with said referrals in an effective and efficient manner.
  • Proactively investigating and resolving enquiries.
  • Liaising with a diverse range of stakeholders (e.g. patients, insurers, NHS, consultants, primary care practitioners).
  • Accurately recording all required information for appointments on IT systems, databases or spreadsheets.
  • Maintaining confidentiality in line with GDPR and policies when processing stakeholder (e.g. patient, consultant, staff, etc.) data.

Who we're looking for
  • Excellent customer service skills and telephone skills
  • Strong IT skills
  • You must also have excellent interpersonal and verbal and written communication skills
  • A team player with a can-do attitude
  • Previous Healthcare experience would be advantageous

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • 'Spire for you' reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

Ref: 10566

Job Details

Outpatient Administrator

Macclesfield, Cheshire, Englandd Spire Healthcare
Pay
£ 9.0 - 1.0 Per hour
Job level
Qualified (non-manager)
Hours
Full time
Posted
17 Jun 2022
Type
Bank
Closes
16 Jul 2022

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This job was posted to Healthcare assistant in Macclesfield, Cheshire, England

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