Team Administrator

Bolton, Greater Manchester, England
BL1 4LH
Greater Manchester Mental Health NHS Trust £ 1.0 - 1.0 Per hour Full time Save This Job
Pay
£ 1.0 - 1.0 Per hour
Hours
Full time
Type
Permanent
Job level
Qualified (non-manager)
Posted
15 Jun 2022
Closes
14 Jul 2022

Job Description

Main duties of the job

Telephone communication with service users and team members

Monitoring and processing of referrals

Booking of appointments

Using the Trust Electronic patient record system

Using the Council electronic record system

Assisting the clinical team in all aspects of administration

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.



All Trust sites have been designated a no smoking area. The post holder is therefore advised smoking is not permitted within the hospital premises or grounds or whilst representing the Trust in the course of their duty. While the Trust will not discriminate against employing smokers, all prospective employees should be aware of this policy

Detailed job description and main responsibilities
Responsible for providing administrative support to the clinical teams of Older Adult and Memory Assessment Services. This involves, but is not exhaustive of, processing of referrals, ensuring all aspects of data quality are adhered to, receiving and making of telephone calls to service users, typing of care need assessments and any other relevant documentation to the Trust electronic record system (Paris) and Bolton Council electronic record system (Liquid Logic)

Person specification

education/qualifications
Essential criteria
  • •Ability to use Microsoft packages to a high standard.
  • •Knowledge of word application essential.
  • •GCSE Maths and English or equivalent.


Desirable criteria
  • •IT related qualification.
  • •RSA . NVQ qualification.


Experience
Essential criteria
  • •Ability to liaise with multidisciplinary team and differing levels of personnel.
  • •Needs to be able to decide importance of tasks and how to tackle them.
  • •Must be able to work with colleagues, sharing workload, particularly in times of colleague absence.
  • •Working within a confidential environment.


Desirable criteria
  • •Use of office equipment
  • •Contact with service users.
  • •A patient administrative background.
  • •Knowledge of Performance and Data Quality.
  • •Experience of using Trust/Social Care systems Paris and Liquid Logic.


Knowledge
Essential criteria
  • •Must be able to demonstrate clear understanding of confidentiality relating to the workplace.
  • •Clear understanding of The Data Protection Act.
  • •Training and developing according to the needs of service and self.
  • •Use of office equipment.
  • •Able to demonstrate a clear understanding and willingness to develop in line with Trust policy.


Desirable criteria
  • •Use of EPR systems.
  • •Adaptable to new systems/ processes.


Skills and Abilities
Essential criteria
  • •Effective time management skill
  • •The ability to prioritise and plan conflicting and complex work demands
  • •Outstanding communication Skills
  • •The ability to navigate IT systems, including Excel, Word and Powerpoint
  • •Ability to be numerate and provide statistical data accurately.


Desirable criteria
  • •Patient administration background
  • •Knowledge of the EPR system
  • •Knowledge of working within the NHS


Important Information about working for GMMH:

All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the chec

Ref: 1057766456

Job Details

Team Administrator

Bolton, Greater Manchester, Englandd Greater Manchester Mental Health NHS Trust
Pay
£ 1.0 - 1.0 Per hour
Job level
Qualified (non-manager)
Hours
Full time
Posted
15 Jun 2022
Type
Permanent
Closes
14 Jul 2022

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This job was posted to Health care administration in Bolton, Greater Manchester, England

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