Receptionist/Administrator Assistant

Dartford, Kent, England
Great Ormond Street Hospital NHS Foundation Trust £ 18.546 - 19.918 Per year Full time Save This Job
£ 18.546 - 19.918 Per year
Full time
Job level
Qualified (non-manager)
24 Nov 2021
24 Dec 2021

Job Description

Job overview

An exciting opportunity has arisen for a part time Administrator to join the CQC rated 'Good' Community Mental Health Team at Arndale House in Dartford. The post is integral to the team and you will be required to provide comprehensive administrative support to members of the team, including Psychiatry, Psychology and Nursing professionals.

It is important that the successful applicant exhibits empathy and compassion, has a professional and flexible attitude, likes being part of a team, has good communication and interpersonal skills, is able to prioritise workloads and can work to agreed timescales.

Ideally educated to GCSE standard, with A to C in Maths and English (or equivalent) you will also have knowledge of MS Office applications i.e. Word, Outlook, Excel and PowerPoint. Previous administrative experience including minute taking is essential, together with excellent typing skills and telephone manner.

Main duties of the job

This varied role will include:
  • Having contact with patients, carers, relatives and other external stakeholders
  • Typing letters and reports via BigHand (audio) and or copy typing
  • Minuting meetings
  • Using the patient record system RiO (training provided)
  • Taking phone calls and managing the admin mailbox
  • Booking and supporting clinic appointments
  • Some analytical work in supporting the team to achieve their KPIs and Trust targets.
  • Ordering of stationery and other items as required via SBS (training provided).

Working for our organisation

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main responsibilities of the role.

Person specificationSkillsEssential criteria
  • Good Basic Computer Skills
  • Customer Service

Desirable criteria
  • Minute Taking

ExperienceEssential criteria
  • Relevant Receptionist Experience
  • Admin Experience

Desirable criteria
  • NHS Experience

KMPT Staff Benefits:
NHS pension scheme
Your employer pays 14.3% towards your pension and life assurance benefits.

Please see Apply. Apply/Pensions.aspx for more details.
Annual leave for Agenda for Change
On appointment to NHS27 days for full time or pro rata if part time
After 5 years NHS service29 days full time or pro rata if part time
After 10 years NHS service33 days full time or pro rata if part time

Plus bank holidays that's up to 41 days - more than 8 weeks paid time off!

Medical staff have national Terms and Conditions.
Buying and selling of annual leave is also available as part of our flexible approach to staff benefits.
Recommend a friend campaign
If you already work for us you could refer a friend from outside of the Trust to any of the roles below and you can receive £1000 if they are successfully recruited; Nursing staff - RMN RGN RNLD - Band 5 and 6, Medical Doctors, Clinical Psychologist and Allied Health Professionals,
Flexible working
Covers job share, term time working, flexible shifts etc. Just ask and we will try to help.
Statutory and occupational maternity, paternity or adoption leave
Dependant on length of NHS service
Other paid/unpaid leave
This can be for Jury Service, Reserved Armed Forces, etc. This is paid outside of annual leave.

Non paid leave for career breaks
Staff Support
KMPT offer a face to face counselling service for any issues not just work related problems.
NHS discounts and shopping vouchers
Staff can sign up to Red Guava, PS discounts and Health Service Discounts to receive a varietyof discounts in travel, fashion, technology, mobile phone contracts, food and drink, days

Ref: 366460625

Job Details

Receptionist/Administrator Assistant

Dartford, Kent, Englandd Great Ormond Street Hospital NHS Foundation Trust
£ 18.546 - 19.918 Per year
Job level
Qualified (non-manager)
Full time
24 Nov 2021
24 Dec 2021

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Great Ormond Street Hospital NHS Foundation Trust - 83 jobs
This job was posted to Health care administration in Dartford, Kent, England

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