Outpatient Bookings Administrator

Cambridge, Cambridgeshire, England
CB1 1LF
Spire Healthcare £ 1.0 - 1.0 Per year Full time Save This Job
Pay
£ 1.0 - 1.0 Per year
Hours
Full time
Type
Permanent
Job level
Qualified (non-manager)
Posted
13 Nov 2021
Closes
12 Dec 2021

Job Description

You will be working closely with our Outpatient Department, Medical Secretaries and Consultants to manage clinic administration, provide patients with information and book appointments for the hospital. Providing a first class service to patients ensuring all information and documentation is accurate and actioned on time.
  • Answering incoming calls.
  • Booking new and follow up appointments into the outpatient clinics.
  • Liaising with the outpatient department and medical secretaries to manage the administration of clinics.
  • Administration of online bookings for outpatient appointments.
  • Collation and filing of referrals.
  • Preparation, checking and sending of patient appointment letters and information.
  • Fully flexible to action work in all areas of the department.
  • Implement written departmental processes and procedures.
  • To be competent in the use of the booking systems, outlook calendars and all Spire computer / administrative processes.
  • Awareness of different insurance plans and their mandatory requirements.
  • Ensuring that key information including credit card data is captured for all patients attending the hospital.
  • Actively participating in the promotion of good communication throughout the working environment.
  • To maintain confidentiality of all information acquitted with regard to patients, consultants and staff and not on any account disclose information about the affairs of the hospital, its subsidiaries or associates in line with Information governance, Data Protection and GDPR.
  • To present a professional, smart image at all times, ensuring adherence to hospital uniform policy.
  • Ensure that all mandatory training is completed and up to date.
  • Undertake any other tasks that reasonably fall within the general nature and level of responsibility for this post

Ref: 8181

Job Details

Outpatient Bookings Administrator

Cambridge, Cambridgeshire, Englandd Spire Healthcare
Pay
£ 1.0 - 1.0 Per year
Job level
Qualified (non-manager)
Hours
Full time
Posted
13 Nov 2021
Type
Permanent
Closes
12 Dec 2021

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This job was posted to Healthcare assistant in Cambridge, Cambridgeshire, England

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